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Client Account Support Analyst Jobs in California

OSTechnical

Be Seen First

Technical Support Analyst

Ventura, CA · On-site

$25 - $26/hr

IT Support Analyst - Level I | 24x7 Environment Our hospital client is seeking a customer-focused ... Troubleshoot network and internet connectivity issues * Assist users with password resets, account ...

AECOM

Army Client Account Director

Los Angeles, CA · On-site +1

Competitor and SB analyses. * Coordination and collaboration with the Regional Business Line and ... Monitor and support Program/Project opportunities. * Continually seek to improve overall Portfolio ...

Robert Half

Help Desk/Desktop Support Analyst

Atwater, CA · On-site

$22 - $25/hr

We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance ... Manage user account access tasks within Active Directory, including password resets and basic ...

Trusted Health

Client Account Manager

San Francisco, CA · On-site

$79K - $89K/yr

Our mission, to help people everywhere get care, has support from top institutional investors such ... You anticipate future trends, helping the team to understand and use complex analyses to achieve ...

AECOM

Army Client Account Director

Los Angeles, CA · On-site

Competitor and SB analyses. * Coordination and collaboration with the Regional Business Line and ... Monitor and support Program/Project opportunities. * Continually seek to improve overall Portfolio ...

SpaceXAI

Client Account Manager

Los Angeles, CA · On-site

$65K - $110K/yr

Execute, optimize, and analyze advertising programs using internal tools and dashboards to maximize ... Manage contracts and renewals, supporting the Sales Finance team with payables and collections to ...

Apex Systems

Desktop Support Analyst

San Francisco, CA · On-site

$27.50 - $36.75/hr

The Analyst partners with end users to diagnose issues, deliver secure solutions, and create a ... Proficiency in Microsoft 365 administration, including user account support, license management ...

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Client Account Support Analyst information

What does a client account support analyst do?

A Client Account Support Analyst is responsible for assisting clients with account-related inquiries, troubleshooting issues, and ensuring a high level of customer satisfaction. They serve as a liaison between the client and various departments within the company to resolve problems efficiently. Their duties often include managing account data, processing requests, providing product or service information, and supporting clients through phone, email, or chat. Strong communication and problem-solving skills are essential for this role. Additionally, they may help identify opportunities to improve client experience and streamline account management processes.

What are the key skills and qualifications needed to thrive as a client account support analyst, and why are they important?

To thrive as a Client Account Support Analyst, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems, data management tools like Excel, and ticketing platforms is typically required. Outstanding communication, problem-solving, and customer service skills help you build trust and efficiently address client concerns. These competencies are vital for ensuring client satisfaction, accurate account management, and maintaining strong business relationships.

How does a client account support analyst typically collaborate with other departments to resolve client issues?

Client Account Support Analysts frequently work cross-functionally with teams such as sales, technical support, and finance to resolve client inquiries effectively. They often act as the liaison between the client and internal departments, ensuring that client needs are communicated clearly and issues are addressed promptly. This collaboration might involve joining regular meetings, using ticketing systems to track progress, and following up with different teams to provide clients with timely updates. Strong communication and organizational skills are essential for success in this aspect of the role.

What are popular job titles related to Client Account Support Analyst jobs in California?

For Client Account Support Analyst jobs in California, the most frequently searched job titles are:

What job categories do people searching Client Account Support Analyst jobs in California look for?

The top searched job categories for Client Account Support Analyst jobs in California are:

What cities in California are hiring for Client Account Support Analyst jobs?

Cities in California with the most Client Account Support Analyst job openings:

Client Account Support Analyst jobs near you
Infographic showing various Client Account Support Analyst job openings in California as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 2% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Technical Support Analyst

OSTechnical

Ventura, CA • On-site

$25 - $26/hr

Contractor

Medical, Dental, Vision, PTO

Re-posted 5 days ago

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Job description

IT Support Analyst – Level I | 24x7 Environment
Our hospital client is seeking a customer-focused IT Support Analyst (Level I) to provide frontline technical support in a fast-paced healthcare environment where technology plays a critical role in patient care.
This role supports clinicians, administrative staff, and hospital departments by troubleshooting technical issues, maintaining systems, and ensuring end users can access the tools they need to do their jobs.
Important: Because hospitals operate 24/7, candidates must be flexible to work various shifts, including evenings, weekends, and holidays if needed.
Key Responsibilities
• Provide Level I technical support for PCs, printers, mobile devices, and VoIP phones
• Troubleshoot network and internet connectivity issues
• Assist users with password resets, account creation/modification/termination
• Support Windows systems and Microsoft technologies
• Reimage and deploy laptops and workstations
• Document and update tickets to ensure smooth shift handoffs
• Escalate high-priority issues when necessary
• Assist with basic monitoring tasks and special IT projects
Common calls include login issues, connectivity problems, printer troubleshooting, and application access support.
Technology Environment
Active Directory, Windows environments, Citrix Workspace, Config Manager, BeyondTrust/Bomgar, Lansweeper, BitLocker, Outlook, MS Teams, and healthcare systems such as Epic, Meditech, Allscripts, PatientKeeper, Teletracking, and others.
Required Skills
• Strong customer service and communication skills
• Experience troubleshooting Windows PCs and peripherals
• Basic understanding of Active Directory
• Working knowledge of TCP/IP, DNS, and DHCP
• Ability to walk non-technical users through solutions
Qualifications
• High School Diploma or GED (required)
• Experience supporting Windows-based computers and network printers
• Experience supporting mobile devices and VoIP phones preferred
Certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.