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Clerical Jobs in Springfield, IL (NOW HIRING)

The Administrative Assistant provides high-level administrative and clerical support to ensure efficient operation of the office. This role supports managers, staff, and visitors by handling a ...

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The Administrative Assistant provides high-level administrative and clerical support to ensure efficient operation of the office. This role supports managers, staff, and visitors by handling a ...

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Clerical information

See Springfield, IL salary details

$10

$18

$24

How much do clerical jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for clerical in Springfield, IL is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a clerical worker, and why are they important?

To thrive as a Clerical worker, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, document management systems, and office equipment such as copiers and fax machines is typically required. Excellent communication, time management, and problem-solving skills help you stand out in this role. These skills ensure efficient office operations, accurate record-keeping, and effective support for colleagues and supervisors.

What is a clerical job?

Clerical jobs focus on a variety of administrative office positions. A clerk may work at a reception desk to interact with clients, determine which employees to assign a particular task, and assist with the daily functions of the office. People in clerical positions occasionally perform other work, such as conducting limited research, receiving and routing mail, preparing reports for other departments, issuing licenses or certificates, indexing records, issuing receipts, calculating bills, and reviewing routine reports. Some clerical jobs involve note-taking, accounting work, and performing miscellaneous jobs around an office.

What are some common challenges clerical staff face when managing multiple priorities, and how can they effectively address them?

Clerical staff often juggle various tasks such as data entry, scheduling, and document management, which can sometimes lead to competing deadlines and shifting priorities. A common challenge is staying organized and ensuring that urgent tasks are completed without sacrificing accuracy. To address this, it's helpful to use task management tools, maintain clear communication with supervisors about workload, and regularly update to-do lists. Proactively prioritizing tasks and seeking clarification on deadlines can also help clerical professionals manage their responsibilities efficiently.

What is the difference between Clerical vs Administrative Assistant?

AspectClericalAdministrative Assistant
Required CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer post-secondary education
Work EnvironmentOffice settings, data entry, filing, basic customer serviceOffice settings, scheduling, correspondence, supporting management
Employer & Industry UsageCommon across various industries for routine tasksMore specialized, often in corporate or executive settings
Search & Comparison IntentOften searched for general clerical dutiesOften compared for roles involving more responsibility and coordination

While both roles involve office work and administrative support, clerical positions focus on routine tasks like data entry and filing, whereas administrative assistants typically handle more complex scheduling, correspondence, and support functions, often requiring additional organizational skills.

What is a clerical job?

Clerical jobs are administrative positions that involve routine office tasks such as filing documents, answering phones, scheduling appointments, data entry, and handling correspondence. These roles are essential for keeping offices organized and running smoothly. Clerical workers often use computers and office equipment to support managers, teams, or departments. The job requires attention to detail, good communication skills, and basic proficiency with office software.

What is an example of a clerical role?

A clerical role typically involves tasks such as data entry, filing, answering phones, and managing correspondence in an office setting. These positions often require proficiency with office software like Microsoft Office and attention to detail.

What are the most commonly searched types of Clerical jobs in Springfield, IL?

The most popular types of Clerical jobs in Springfield, IL are:

What are popular job titles related to Clerical jobs in Springfield, IL?

For Clerical jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Clerical jobs in Springfield, IL look for?

The top searched job categories for Clerical jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Clerical jobs?

Cities near Springfield, IL with the most Clerical job openings:

Infographic showing various Clerical job openings in Springfield, IL as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $39,201 per year, or $18.8 per hour.

Clerical Support Staff (OFFICE ASSOCIATE Opt 2)

State of Illinois

Springfield, IL • On-site, Remote

$4.1K - $5.4K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


State Of Illinois rating

7.9

Company rating: 7.9 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

14th of 50 rated states


Job description

Job Requisition ID: 57941 

BPIS: 11188
Opening Date:
08/11/2026
Closing Date:
08/25/2026
Agency:
Department of Healthcare and Family Services
Class Title: 
OFFICE ASSOCIATE - 30015 
Skill Option: 
Keyboarding 
Bilingual Option: 
None
Salary:
Anticipated starting salary $4,144/mo ; Full salary range $4,144 - $5,429/mo
Job Type:
Salaried
Category: 
Full Time 
County:
Sangamon
Number of Vacancies:
1
Bargaining Unit Code: 
RC014 Clerical Employees, AFSCME
Merit Comp Code: 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview:

The Department of Healthcare and Family Services, Division of Finance, Bureau of Collection Services is seeking to hire clerical support staff to perform a variety of specialized clerical duties pertaining to the Worker's Compensation Program, Personal Injury Program, and Liens and Estates claims. This position will access and process Personal Injury, Worker's Compensation, and Liens and Estates requests, and review medical and financial information to substantiate the Department's Worker's Compensation subrogation claim and Personal Injury lien notice. The clerical support staff also processes all incoming mail, enters data, processes statistical reports, creates electronic and hard copy files, files documents, and responds to inquiries. The ideal candidate will demonstrate good verbal and written communication skills and display motivation and initiative. The preferred candidate will exhibit the ability to plan, prioritize, and follow up on tasks to ensure such are completed accurately and timely to achieve set goals.

HFS values employees with different backgrounds, life experiences, and talents.

Employees receive a robust benefit package including:

  • Monday-Friday work schedule
  • Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
  • Health, Life, Vision, and Dental Insurance
  • Pension Plan
  • Paid Parental Leave
  • Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
  • Employees earn (12) paid Sick Days annually.
  • New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
  • Employees earn (3) paid Personal Days annually.
  • (13-14) paid holidays annually (based on start date)

If you are seeking a new opportunity, and this position appeals to you, please apply today!

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion.  We welcome and value employees with different backgrounds, life experiences, and talents.  It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement.  In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.

Essential Functions
  • Under direction, serves as Clerical Support Staff for the Department of Healthcare and Family Services (HFS), Division of Finance, Bureau of Collection Services by performing a variety of specialized clerical duties pertaining to the Worker's Compensation Program, Personal Injury Program, and Liens and Estates claims.
  • Accesses and processes Personal Injury (PI), Worker's Compensation (WC), and Liens and Estates requests from the general mailbox, incoming mail, and faxes.
  • Reviews medical and financial information to substantiate the Department's Worker's Compensation subrogation claim and Personal Injury lien notice.
  • Processes all incoming mail and ensures such is distributed to the appropriate staff or program.
  • Acquires ledgers for related Personal Injury, Worker's Compensation, or Liens and Estates cases.
  • Enters data and processes statistical reports.
  • Creates electronic and hard copy files, files documents, and responds to inquiries.
  • Performs other duties are required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
  • Requires knowledge, skill, and mental development equivalent to the completion of high school and two (2) years of office experience.
  • Requires the ability to keyboard accurately at 45 words per minute.
Conditions of Employment
  • Requires completion of a background check and self-disclosure of criminal history.
  • Requires the ability to utilize and maintain state issued equipment such as a laptop.
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Monday - Friday 8:30 a.m. to 5:00 p.m.
Headquarter Location: 201 S Grand Ave E, Springfield, Illinois, 62704
Work County: Sangamon
Email: HFS.DFApps@illinois.gov
Posting Group: Office & Administrative Support

This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

What State Of Illinois employees say

Pay

Benefits

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Get the full story on Breakroom


State of Illinois logo

About State of Illinois

Sourced by ZipRecruiter

The State of Illinois is not a traditional company, but rather a governmental entity encompassing diverse agencies and departments that serve the constituents of Illinois. Based in Illinois, United States, this governmental body communicates with its citizens through the official website illinois.gov. The website is a one-stop resource for Illinois residents to access information about the state's services, including education, healthcare, transportation, and public safety, among others.

Company size

11 - 50 Employees

Headquarters location

Springfield, IL, US

Year founded

2009

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