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Clerical Pool Jobs (NOW HIRING)

The Clerical Pool Assistant works under the supervision of the Clerical Pool Supervisor providing support to the claims staff for all centralized tasks accurately and timely. The individuals will be ...

Clerical Pool Assistant

Boise, ID · On-site

$18 - $20/hr

The Clerical Pool Assistant works under the supervision of the Clerical Pool Supervisor providing support to the claims staff for all centralized tasks accurately and timely. The individuals will be ...

Clerical Pool Assistant

Boise, ID · On-site

$18 - $20/hr

The Clerical Pool Assistant works under the supervision of the Clerical Pool Supervisor providing support to the claims staff for all centralized tasks accurately and timely. The individuals will be ...

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Clerical Pool information

See salary details

$10

$19

$25

How much do clerical pool jobs pay per hour?

As of May 30, 2026, the average hourly pay for clerical pool in the United States is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Clerical Pool worker, and why are they important?

To thrive as a Clerical Pool worker, you need strong organizational abilities, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, multi-line phone systems, and common office equipment is typically required. Excellent time management, adaptability, and strong interpersonal communication help individuals excel in this support role. These skills are crucial for efficiently managing diverse administrative tasks and ensuring smooth office operations.

How does working in a clerical pool differ from being assigned to a single department?

Working in a clerical pool means you may be assigned to various departments within an organization based on current needs, rather than being dedicated to one specific team. This offers valuable exposure to different workflows, systems, and colleagues, helping you develop a broad skill set. However, it can also present challenges, such as frequently adapting to new tasks and learning department-specific procedures. Flexibility, strong communication skills, and adaptability are key to thriving in this dynamic environment.

What is a clerical pool?

A clerical pool is a group of administrative support staff within an organization who are available to perform a variety of clerical tasks as needed. These tasks can include typing, filing, data entry, answering phones, and other office duties. Members of the clerical pool are typically assigned to different departments or projects based on workload demands, helping to ensure smooth office operations. This arrangement allows organizations to efficiently allocate resources and cover absences or busy periods without hiring additional permanent staff.

What is the difference between Clerical Pool vs Administrative Assistant?

AspectClerical PoolAdministrative Assistant
CredentialsHigh school diploma or equivalent; basic clerical skillsHigh school diploma; may have additional certifications or training
Work EnvironmentTemporary, on-call positions across various departmentsPermanent or long-term office roles within specific departments
Employer UsageUsed by organizations to fill short-term staffing needsUsed for ongoing administrative support within a team or department
Search IntentCompare temporary clerical staffing optionsFind permanent or long-term administrative support roles

The main difference between a Clerical Pool and an Administrative Assistant lies in their employment type and job stability. Clerical Pool workers are typically temporary staff filling short-term needs, while Administrative Assistants are usually permanent employees providing ongoing support. Both roles require similar skills, but their employment arrangements and work environments differ significantly.

More about Clerical Pool jobs
What cities are hiring for Clerical Pool jobs? Cities with the most Clerical Pool job openings:
What are the most commonly searched types of Clerical Pool jobs? The most popular types of Clerical Pool jobs are:
What states have the most Clerical Pool jobs? States with the most job openings for Clerical Pool jobs include:
What job categories do people searching Clerical Pool jobs look for? The top searched job categories for Clerical Pool jobs are:
Infographic showing various Clerical Pool job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,553 per year, or $19 per hour.
Clerical Pool Assistant

$18 - $20/hr

Other

Posted 16 days ago


Job description

Description

POSITION SUMMARY:

The Clerical Pool Assistant works under the supervision of the Clerical Pool Supervisor providing support to the claims staff for all centralized tasks accurately and timely. The individuals will be required to work in a team environment with other assistants across multiple jurisdictions.


KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

  • Phone Duties:
  • Operates multiline telephone system to answer incoming calls and directs callers to appropriate personnel. 
  • Retrieves messages from voice mail and forwards them to appropriate personnel.
  • Delivers messages received via email or phone.
  • Send outgoing communication providing requested information.
  • Receive and distribute faxes to claim files
  • Pay non-medical invoices within 30 days of receipt.
  • Mail form letters including acknowledgement letters for the coverage department and other teams as needed. 
  • Make medical status calls to providers and update claim files for claims adjusters. 

Requirements

MINIMUM QUALIFICATIONS:

  1. Excellent analytical skills and verbal and written communication skills
  2. Strong organizational skills
  3. Strong oral and written communication skills
  4. Ability to type 60 words per minute
  5. High school diploma or GED required
  6. 1 year Office Experience (Preferred)Â