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Clerical Assistant Jobs in Springfield, IL (NOW HIRING)

Cedarhurst of Springfield

Concierge

Springfield, IL

$16.50/hr

... * Assist the Executive Director & Business Office Manager with clerical/administrative duties, as well as assists the Sales & Marketing team with taking sales inquiries, as needed. * Assist ...

Cedarhurst

Concierge

Springfield, IL · On-site

$16.50/hr

... * Assist the Executive Director & Business Office Manager with clerical/administrative duties, as well as assists the Sales & Marketing team with taking sales inquiries, as needed. * Assist ...

Cedarhurst Senior Living

Concierge

Springfield, IL · On-site

$16.50/hr

... * Assist the Executive Director & Business Office Manager with clerical/administrative duties, as well as assists the Sales & Marketing team with taking sales inquiries, as needed. * Assist ...

Prairieland FS

Administrative Support Specialist

Auburn, IL · On-site

$17.50 - $24/hr

The ideal candidate will provide administrative and clerical support, assisting smooth department ... Assist in preparing and distributing agronomic reports, presentations, and documentation.Perform ...

Augment

Scalehouse Attendant

Taylorville, IL · On-site

$25/hr

What You'll Do As an Administrative Assistant placed on-site through Augment, you'll handle office ... Support the operations team with general clerical tasks, reports, and administrative projects. What ...

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Clerical Assistant information

See Springfield, IL salary details

$10

$18

$24

How much do clerical assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for clerical assistant in Springfield, IL is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.20 per hour, depending on experience, location, and employer.

What is a clerical assistant?

A clerical assistant performs a variety of administrative tasks for an office. In this career, your job duties can vary significantly based on the industry. However, typical responsibilities include answering telephone calls from potential customers, handling all aspects of the office mail, and entering data into the company’s computer systems. The qualifications needed for a career as a clerical assistant include a high school diploma or GED certificate. You also need strong organizational, communication, and customer service skills. This is often an entry-level position, but administrative experience is beneficial.

What are the key skills and qualifications needed to thrive as a clerical assistant, and why are they important?

To thrive as a Clerical Assistant, you need strong organizational skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite and common office equipment is typically required. Excellent verbal and written communication, time management, and a proactive attitude are important soft skills. These skills ensure accurate record-keeping, efficient workflow, and effective support for colleagues and supervisors.

What are some common challenges clerical assistants face in managing multiple tasks, and how can they effectively prioritize their workload?

Clerical Assistants often juggle various responsibilities such as data entry, scheduling, filing, and responding to correspondence. One common challenge is managing competing deadlines and interruptions. To stay organized, it's helpful to use digital calendars or task management tools, set aside specific times for routine tasks, and communicate proactively with supervisors about urgent priorities. Developing strong time management and organizational skills can make it easier to adapt to shifting demands and ensure all assignments are completed accurately and on time.

What is the difference between Clerical Assistant vs Office Clerk?

AspectClerical AssistantOffice Clerk
Required CredentialsHigh school diploma; basic computer skillsHigh school diploma; familiarity with office equipment
Work EnvironmentAdministrative offices, schools, healthcare facilitiesCorporate offices, government agencies, retail settings
Employer & Industry UsageEducational, healthcare, nonprofit sectorsBusiness, government, retail sectors
Common Search & ComparisonOften compared for administrative support rolesSimilar roles involving clerical tasks

The main difference between a Clerical Assistant and an Office Clerk lies in their typical work environments and specific responsibilities. Clerical Assistants often support administrative functions in educational or healthcare settings, while Office Clerks are more common in corporate or government offices. Both roles require similar credentials and focus on clerical tasks, but their industry usage and daily duties can vary.

Do clerical assistant jobs require a degree?

Clerical assistant jobs typically do not require a college degree, but employers often prefer candidates with a high school diploma or equivalent. Strong organizational skills, proficiency with office software, and attention to detail are important for this role.

What are the duties of a clerical assistant?

A clerical assistant performs administrative tasks such as data entry, filing, answering phones, scheduling appointments, and managing correspondence. They often use office software like Microsoft Office and require good organizational and communication skills to support daily office operations.

What is the average salary for a clerical assistant?

The average salary for a clerical assistant in the United States is approximately $30,000 to $35,000 per year. Salaries can vary based on experience, location, and the specific employer, with some positions offering additional benefits or opportunities for advancement.
More about Clerical Assistant jobs

What are the most commonly searched types of Clerical jobs in Springfield, IL?

The most popular types of Clerical jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Clerical Assistant jobs?

Cities near Springfield, IL with the most Clerical Assistant job openings:

Clerical Assistant jobs near you
Infographic showing various Clerical Assistant job openings in Springfield, IL as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,201 per year, or $18.8 per hour.

REHABILITATION CASE COORDINATOR I (UMP)

State of Illinois

Springfield, IL • On-site

$49K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

State Of Illinois rating

7.9

Company rating: 7.9 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

15th of 50 rated states

Job description

Job Requisition ID: 57759 

Opening Date: 08/03/2026
Closing Date: 08/14/2026
Agency: Department of Human Services
Class Title: REHABILITATION CASE COORD I (38141) 
Skill Option: UMP Certificate 
Bilingual Option: None
Salary: Anticipated Salary: $4,144-$5,429/month ($49,728-$65,148/year)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 2
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code: 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Rehabilitation Services (DRS) is the state's lead division serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice. The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living. This position coordinates customer case records and documents in a field office pertaining to the service delivery activities to customers in the Bureau of Customer and Community Field Services/Vocational Rehabilitation Program. This position performs keyboarding and other routine clerical tasks and activities essential to securing and maintaining sensitive case files, records and documentation (both electronic and hardcopy), and facilitating the purchase and delivery of services, in accordance with federal, state and agency rules, regulations, policies and procedures, and current operating practices; works with the agency's case management system, monitors customer case status and prepares annotated reports for counselor; and interacts with field office staff and internal and external customers in person, phone and/or email. The Division of Rehabilitation Services is seeking to hire a self-motivated and detail-oriented individual with strong communication skills.

Essential Functions
  • Works with counselor(s) and the case management system to determine daily priority of customer service delivery.
  • Meets with counselor(s) routinely to review case management activities and problems encountered.
  • Assists applicants, program participants, family members/guardians/caregivers, vendors and referring agencies with understanding program rules, policies, eligibility criteria and various other aspects of the vocational rehabilitation program.
  • Triages and prioritizes incoming mail, email, phone calls, voicemail, and drop-in customers.
  • Meets with Vocational Rehabilitation Program staff within the office and/or office supervisor to plan and/or discuss general casework activities.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
  • Requires knowledge, skill, and mental development equivalent to the completion of four (4) years of high school. 
  • Requires two (2) years of clerical related experience that demonstrates incorporation of working-level proficiency and accuracy in performing keyboarding functions.

*Qualifying state employees, in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class.

Conditions of Employment
  • Requires ability to travel for training. 

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Mon-Fri, 8:30am-5pm, 1 hour unpaid lunch.

Headquarter Location: 600 E Ash St, Springfield, Illinois, 62703

Division of Rehabilitation Services

Bureau of Customer and Community Field Services

Region 4

Work County: Sangamon

Agency Contact: DHS.HiringUnit@illinois.gov

Posting Group: Social Services

About the Agency: The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being of everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick days annually (Sick days carry over from year to year)
  • 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
    • Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Federal Public Service Loan Forgiveness Program eligibility
  • GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html

This title is within the Upward Mobility Program (UMP). General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Titles. To utilize upward mobility contractual rights for this position, employees must apply internally and must upload a copy of the UMP grade notice to their application documents prior to submission. UMP grades can be uploaded to the Additional Documents OR Grade Documentation section of the application.

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

What State Of Illinois employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

State of Illinois logo

About State of Illinois

Sourced by ZipRecruiter

The State of Illinois is not a traditional company, but rather a governmental entity encompassing diverse agencies and departments that serve the constituents of Illinois. Based in Illinois, United States, this governmental body communicates with its citizens through the official website illinois.gov. The website is a one-stop resource for Illinois residents to access information about the state's services, including education, healthcare, transportation, and public safety, among others.

Company size

11 - 50 Employees

Headquarters location

Springfield, IL, US

Year founded

2009

Social media

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