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Claims Unit Manager Jobs in Decatur, GA (NOW HIRING)

Tmhcc

Senior Claims Manager, Cyber

Alpharetta, GA · On-site

Support Claims Department Management and Underwriting unit as needed. Obtain and maintain claims adjuster's licenses or other professional designations as required by the Company. Oversee the payment ...

centralins

Auto Damage Claims Manager

Alpharetta, GA · On-site

Monitors claims reserves and payments on claims in unit * Reviews files for coaching and direction on technical excellence in claims * Ensures team is managing assigned volume of auto damage claims ...

centralins

Auto Damage Claims Manager

Alpharetta, GA · On-site

Monitors claims reserves and payments on claims in unit * Reviews files for coaching and direction on technical excellence in claims * Ensures team is managing assigned volume of auto damage claims ...

Hiscox

Sr. Claims Examiner

Atlanta, GA · Hybrid

$80K - $125K/yr

Drives litigation best practices to manage deployment and utilization of defense counsel * Identifies suspected fraudulent claims and tracks with special investigations unit * Participates in Claims ...

Hiscox

Senior Claims Examiner - MPL

Atlanta, GA · Hybrid

$95 - $120K/hr

Manages defense counsel as necessary in defending litigated matters * Identifies suspected fraudulent claims and tracks with Special Investigations Unit * Participates in Claims Projects,as needed ...

Hiscox

Portfolio Claims Handler

Atlanta, GA

The contractor will manage mid- to high-severity primary claims from inception through resolution ... Identifies suspected fraudulent claims and tracks with special investigations unit * Accurately ...

Cna

General Liability Claims Consultant

Atlanta, GA · Hybrid

$72K - $141K/yr

Coordinates third party recovery with subrogation/salvage unit. * Makes recommendations on claims processes and resolution strategies to management. * Analyzes claims activities; prepares and ...

Archgroup

Director, Ocean Marine Claims

Alpharetta, GA · On-site

$131K - $177K/yr

... business unit expands. Responsibilities Actively manage litigated and non-litigated claims ... consistent with Arch claim and litigation management guidelines Communicate with all key claim ...

Archgroup

Director, Ocean Marine Claims

Alpharetta, GA · On-site

$131K - $177K/yr

... business unit expands. Responsibilities Actively manage litigated and non-litigated claims ... consistent with Arch claim and litigation management guidelines Communicate with all key claim ...

Reserv Claims Analysis, LLC

Trucking Director

Atlanta, GA · On-site

$130 - $190/hr

Manage a unit of Commercial Transportation claims professionals at the management and desk level. * Be consistently dependable in achieving or exceeding goals and overcoming obstacles * Implement and ...

Hiscox

Complex Claims Specialist-MPL

Atlanta, GA · Hybrid

This includes, but is not limited to, insurance agents, property managers, tax preparers, and ... Identifies suspected fraudulent claims and tracks with special investigations unit * Accurately ...

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All JobsClaims Unit JobsClaims Unit Manager JobsClaims Unit Manager Jobs in Decatur, GA

Claims Unit Manager information

See Decatur, GA salary details

$34.2K

$85.8K

$135.7K

How much do claims unit manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for claims unit manager in Decatur, GA is $85,782.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,400.00 and $102,500.00 per year, depending on experience, location, and employer.

What is a claims unit manager?

Claims Unit Managers are professionals who oversee a team of claims adjusters or examiners within an insurance company. They are responsible for managing daily operations, ensuring claims are processed accurately and efficiently, and maintaining compliance with company policies and legal regulations. Claims Unit Managers also handle escalated or complex cases, provide training and mentorship to staff, and monitor performance metrics to improve service quality. Their role is essential in ensuring fair and timely settlements for policyholders while minimizing risk for the company.

What are the key skills and qualifications needed to thrive as a claims unit manager?

To thrive as a Claims Unit Manager, you need expertise in claims processing, insurance regulations, team leadership, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, data analysis tools, and, in some cases, certifications like AIC (Associate in Claims) are highly valued. Strong communication, problem-solving, and organizational skills help foster an effective team environment and ensure high service standards. These skills and qualities are crucial to efficiently managing claims operations, minimizing risk, and ensuring regulatory compliance.

What are some common challenges faced by claims unit managers, and how can they effectively address them?

Claims Unit Managers often encounter challenges such as balancing workloads across their teams, ensuring compliance with ever-changing regulations, and maintaining high levels of customer satisfaction. To address these, it's important to implement efficient workflow systems, provide ongoing training for staff on regulatory updates, and foster a collaborative team environment. Regular communication with both team members and upper management is also key to identifying bottlenecks early and implementing solutions proactively.

What is the difference between Claims Unit Manager vs Claims Adjuster?

AspectClaims Unit ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), leadership experienceLicenses as required by state, insurance adjuster certifications
Work EnvironmentSupervisory role overseeing teams, administrative tasksField or office-based, evaluating claims and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentManagement, leadership, team oversightClaims evaluation, settlement, investigation

The Claims Unit Manager typically oversees a team of claims adjusters, focusing on management, strategy, and administrative duties. In contrast, a Claims Adjuster directly investigates and settles claims. Both roles require insurance knowledge and certifications, but the managerial position emphasizes leadership and team coordination, while the adjuster role centers on claim assessment and resolution.

What job categories do people searching Claims Unit Manager jobs in Decatur, GA look for?

The top searched job categories for Claims Unit Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Claims Unit Manager jobs?

Cities near Decatur, GA with the most Claims Unit Manager job openings:

Claims Unit Manager jobs near you

Chief Claim Specialist (Property) - Hybrid

RSUI Group

Atlanta, GA • On-site

Full-time

Re-posted 13 days ago

Job description

RSUI is seeking an experienced, driven Chief Claim Specialist to join our Atlanta Property Claims unit! The Chief Claim Specialist provides a high level of specialized, technical claim handling expertise for our E&S commercial property line of business.
Strong working relationships are a key component of RSUI's team-oriented, high-performance culture. Our specialized area of industry focus requires real-time, in-person collaboration that fosters meaningful dialogue and strengthens professional connections. Team meetings, employee events, and other work obligations also often require an in-person presence. This position will work RSUI's hybrid schedule, which requires three days weekly in the office.
RSUI, a Berkshire Hathaway company, is driven by our core values of people, service, and integrity to achieve lasting success. We're proud to offer fantastic benefits, supportive leadership, and a high-performance, collaborative workplace culture.
Responsibilities:
  • Handles a designated segment of serious, complex, highly valued claims exposures reported to the claims unit.
  • Works in concert with the Unit Leader to plan and execute investigation, settlement negotiations, or sustain an appropriate denial governed by company guidelines.
  • Provides reporting on files to the Unit Leader and/or Sr. Management, as appropriate, recommending and/or confirming reserves, plan of action, and current evaluation as required.
  • Effectively deal with professionals, management, underwriters, attorneys, corporate insureds, sophisticated producers, and highly placed representatives of other insurance companies, and company underwriters and other co-workers.
  • Exhibits integrity and trust.
  • In area of specialization, handles policy interpretation, coverage issues, statutes and state regulations, litigation management, conducting and guiding investigations, adjustments, file documentation, case negotiation and settlement and strategies.
  • Attend business related functions, such as team meetings, mediations, trials, company events, etc.
  • Caseload includes complex coverage issues.
  • May perform other related tasks as assigned, depending on business need.

Qualifications:
  • College degree or equivalent property claims experience.
  • Minimum 10+ years of property claims experience, including substantial experience in E&S commercial property claims.
  • Adjuster's license required.
  • Excellent oral and written communication skills required (telephone, email and interpersonal).
  • Excellent customer focus.
  • Advanced technical experience in areas including but not limited to policy interpretation, coverage analysis and issue identification, statutes and state regulations, claims adjusting, file documentation, investigations, litigation management, negotiation, and settlement strategies.
  • Working knowledge of Microsoft Office Products (Outlook, Word and Excel).

RSUI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, amnesty, genetic characteristics or genetic information, pregnancy or childbirth, veteran status, and any other characteristic protected by applicable Federal, state, and local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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