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Claims Unit Manager Jobs in Forsyth, GA (NOW HIRING)

SIU Investigator

Mcdonough, GA · On-site

$20.25 - $26/hr

Special Investigations Unit (SIU) Specialists investigate claims with red flags that suggest ... managers, by means of data collection, interviews, research and collaboration with other SIU ...

Overview The Maintenance Supervisor will report to the Property Manager and provide guidance and ... Unit turnover and unit occupancy times will steadily improve, as will tenant residency * Insurance ...

The Maintenance Supervisor will report to the Property Manager and provide guidance and direction ... Unit turnover and unit occupancy times will steadily improve, as will tenant residency * Insurance ...

Overview The Maintenance Supervisor will report to the Property Manager and provide guidance and ... Unit turnover and unit occupancy times will steadily improve, as will tenant residency * Insurance ...

Claims Unit Manager information

See Forsyth, GA salary details

$30.5K

$76.5K

$121K

How much do claims unit manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for claims unit manager in Forsyth, GA is $76,515.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $91,400.00 per year, depending on experience, location, and employer.

What is a claims unit manager?

Claims Unit Managers are professionals who oversee a team of claims adjusters or examiners within an insurance company. They are responsible for managing daily operations, ensuring claims are processed accurately and efficiently, and maintaining compliance with company policies and legal regulations. Claims Unit Managers also handle escalated or complex cases, provide training and mentorship to staff, and monitor performance metrics to improve service quality. Their role is essential in ensuring fair and timely settlements for policyholders while minimizing risk for the company.

What are the key skills and qualifications needed to thrive as a claims unit manager?

To thrive as a Claims Unit Manager, you need expertise in claims processing, insurance regulations, team leadership, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, data analysis tools, and, in some cases, certifications like AIC (Associate in Claims) are highly valued. Strong communication, problem-solving, and organizational skills help foster an effective team environment and ensure high service standards. These skills and qualities are crucial to efficiently managing claims operations, minimizing risk, and ensuring regulatory compliance.

What are some common challenges faced by claims unit managers, and how can they effectively address them?

Claims Unit Managers often encounter challenges such as balancing workloads across their teams, ensuring compliance with ever-changing regulations, and maintaining high levels of customer satisfaction. To address these, it's important to implement efficient workflow systems, provide ongoing training for staff on regulatory updates, and foster a collaborative team environment. Regular communication with both team members and upper management is also key to identifying bottlenecks early and implementing solutions proactively.

What is the difference between Claims Unit Manager vs Claims Adjuster?

AspectClaims Unit ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), leadership experienceLicenses as required by state, insurance adjuster certifications
Work EnvironmentSupervisory role overseeing teams, administrative tasksField or office-based, evaluating claims and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentManagement, leadership, team oversightClaims evaluation, settlement, investigation

The Claims Unit Manager typically oversees a team of claims adjusters, focusing on management, strategy, and administrative duties. In contrast, a Claims Adjuster directly investigates and settles claims. Both roles require insurance knowledge and certifications, but the managerial position emphasizes leadership and team coordination, while the adjuster role centers on claim assessment and resolution.

What cities near Forsyth, GA are hiring for Claims Unit Manager jobs?

Cities near Forsyth, GA with the most Claims Unit Manager job openings:

Infographic showing various Claims Unit Manager job openings in Forsyth, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $76,515 per year, or $36.8 per hour.

Casualty Claims Representative IV

Georgia Farm Bureau

Macon, GA • On-site

Other

Re-posted 14 days ago


Job description

DESCRIPTION OF ESSENTIAL DUTIES:
  • Investigate, evaluate and negotiate complex automobile claims including non-injury, serious injury claims, fatality losses, UMBI exposures, and out of state losses.
  • Determine proper policy coverages, investigate, evaluate, negotiate and equitably settle all assigned casualty claims in accordance with company guidelines and best claims practices.
  • Establish and authorize reserve and claim payments and monitor reserves through the life of the file.
  • The employee will be expected to handle numerous claims and to maintain a healthy diary system.
  • Settlement negotiations with claimants, policy holders, and other parties are crucial to the position.
  • Ability to multitask and address unexpected situations while showing the flexibility to do so.
  • Maintain high standards of professional conduct while delivering superior customer service.
  • The employee may assist other key Claims units in times of
  • Closely work with in house litigation unit as well as outside defense counsel.
  • Expected to meet with multiple members of management at once to discuss and advise on claim actions in both written and verbal format.
  • Continue job development through training.
  • Maintain a high degree of confidentiality.
OTHER RESPONSIBILITIES/REQUIREMENTS
Other duties as assigned by Manager or Supervisor
QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS:
  • Requires:
    • 4 year college degree plus 4 years casualty experience with bodily injury adjusting experience; or
    • 8 years of property and casualty with bodily injury adjusting experience
  • AIC, CPCU or other insurance certification strongly desired.
  • Must be able to read, analyze and interpret procedures, regulations, instructions, manuals and other documents as required.
  • Excellent telephone, public relations and oral/written communication skills are
  • Must be able to solve practical problems and deal with a variety of concrete variables.
  • Ability to interpret a variety of instructions furnished in written, oral, or schedule
  • Must possess basic skills and be proficient or have demonstrated aptitude with computers including experience with Excel, Word, and web based systems.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
  • Whileperformingthedutiesofthisjob,theemployeeisrequiredtooperateinanormaloffice environment with occasional travel necessary to visit office locations, conduct investigations, attend conferences/training classes and
  • The employee is required to sit, use hands to finger, handle controls and talk and hear.
  • The employee frequently is required to reach with hands and
  • Theemployeeisoccasionallyrequiredtostoop,liftandmoveupto30
  • Specific vision requirements by this job include close vision.
  • Must maintain a valid Georgia driver’s license

EOE M/F/D/V AA
#LI-Onsite
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.