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Insurance Operations Manager Jobs in Decatur, GA

Infosys Limited Digital

Operations Manager

Atlanta, GA · On-site

Tue - Thu About the Role We are seeking an experienced Operations Manager to lead Life Insurance operations for a strategic client. This role owns delivery governance, operational excellence, and ...

PDS Health

Operations Manager

Atlanta, GA · On-site

$25.25/hr

In lieu of a valid driver's license and automobile insurance, Operations Manager Trainee must have reliable means of alternate transportation which would allow for required, timely travel to multiple ...

Crunch Fitness

Operations Manager

Marietta, GA · On-site

$31K - $41K/yr

Operations Manager- West Cobb Club Here We GROW Again! Are you a potential Operations Manager and ... Life Insurance, Short-term disability * Free Crunch Fitness membership * Discounted Personal ...

Crunch Fitness

Operations Manager

Lilburn, GA · On-site

$31K - $41K/yr

Operations Manager- for our upcoming Stone Mountain Club Here We GROW Again! Are you ready to step ... Life Insurance & Short-Term Disability * Free Crunch Fitness Membership * Discounted Personal ...

Crunch Fitness

Operations Manager

Chamblee, GA · On-site

Operations Manage- Chamblee Club Here We GROW Again! Are you ready to step into a leadership role ... Life Insurance & Short-Term Disability * Free Crunch Fitness Membership * Discounted Personal ...

Crunch Fitness

Operations Manager

Johns Creek, GA · On-site

Operations Manager- Johns Creek Club Here We GROW Again! Are you ready to step into a leadership ... Life Insurance & Short-Term Disability * Free Crunch Fitness Membership * Discounted Personal ...

Crunch Fitness

Operations Manager

Atlanta, GA · On-site

Operations Manager- Perimeter Club Here We GROW Again! Are you ready to step into a leadership role ... Life Insurance & Short-Term Disability * Free Crunch Fitness Membership * Discounted Personal ...

Stars and Strikes

Operations Manager

Marietta, GA · On-site

The Operations Manager is responsible for overseeing several hundred-service locations and multiple ... Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance * Eight paid ...

Diversified Maintenance

Operations Manager

Marietta, GA · On-site +1

The Operations Manager is responsible for overseeing several hundred-service locations and multiple ... Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance * Eight paid ...

IDS Demolition

Operations Manager

Vinnings, GA · On-site

$96K - $104K/yr

Operations Manager - Direct Multi-Site Field Logistics and Commercial Demolition Crews Job Overview ... Comprehensive medical insurance plan providing dedicated health and wellness support. * Company ...

IDS Demolition

Operations Manager

Marietta, GA · On-site

$96K - $104K/yr

Operations Manager - Direct Multi-Site Field Logistics and Commercial Demolition Crews Job Overview ... Comprehensive medical insurance plan providing dedicated health and wellness support. * Company ...

IDS Demolition

Operations Manager

Smyrna, GA · On-site

$96K - $104K/yr

Operations Manager - Direct Multi-Site Field Logistics and Commercial Demolition Crews Job Overview ... Comprehensive medical insurance plan providing dedicated health and wellness support. * Company ...

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All JobsInsurance Operations Manager JobsInsurance Operations Manager Jobs in Decatur, GA

Insurance Operations Manager information

See Decatur, GA salary details

$30.3K

$62K

$115.7K

How much do insurance operations manager jobs pay per year?

As of Jun 20, 2026, the average yearly pay for insurance operations manager in Decatur, GA is $61,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $75,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Operations Manager, and why are they important?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by Insurance Operations Managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

What does an Insurance Operations Manager do?

An Insurance Operations Manager oversees the day-to-day administrative and operational functions of an insurance company or department. They are responsible for streamlining processes, improving efficiency, and ensuring compliance with industry regulations. Their duties often include managing staff, handling budgets, implementing policies, and collaborating with other departments to meet organizational goals. Insurance Operations Managers play a key role in optimizing service delivery and maintaining high standards of customer satisfaction.
What job categories do people searching Insurance Operations Manager jobs in Decatur, GA look for? The top searched job categories for Insurance Operations Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Insurance Operations Manager jobs? Cities near Decatur, GA with the most Insurance Operations Manager job openings:
Insurance Operations Manager jobs near you

Operations Manager

Infosys Limited Digital

Atlanta, GA • On-site

Full-time

Posted yesterday

Job description

Job details
Job Role
Operations Manager-US
Work Location
Atlanta, GA, Des Moines, IA
State / Region / Province
Georgia, Iowa
Country
USA
Domain
Operations
Interest Group
IBPO USA
Company
IBPO USA
Requisition ID
148365BR
Role: Operations Manager
Location: Atlanta, GA
Job Type: Hybrid
In-Office: Tue - Thu
About the Role
We are seeking an experienced Operations Manager to lead Life Insurance operations for a strategic client. This role owns delivery governance, operational excellence, and continuous improvement across policy administration and financial operations in a regulated environment. Deep Life & Annuities expertise, Infosys McCamish platform proficiency, and bilingual fluency in Spanish or Portuguese are mandatory requirements.
Key Responsibilities
  • Client Governance - Manage SLAs, risks, and executive reporting; partner with senior client stakeholders to shape the operational roadmap and resolve issues with clear root-cause actions.
  • Operations Excellence - Standardize and improve SOPs to maintain accuracy, efficiency, and audit readiness; enforce financial controls and proactively close control gaps.
  • Platform & Technology - Leverage the Infosys McCamish platform to optimize throughput and compliance; pilot and scale analytics, RPA, and GenAI tools with appropriate controls.
  • People & Performance - Lead a cross-functional team through goal-setting, coaching, and data-driven performance reviews; build domain depth via structured learning and LOMA pathways.
  • Change Management - Execute structured change initiatives for enhancements, new products, and regulatory updates, ensuring smooth transitions and BAU handoffs.
  • Compliance & Improvement - Maintain regulatory compliance and audit evidence; drive a continuous improvement pipeline informed by defect analysis, VOC, and control results.
  • Reporting & Insights - Translate operational metrics to P&L impact; maintain a leadership dashboard and frame investment cases for automation and AI with ROI trade-offs.
  • Training & Knowledge - Keep SOPs, playbooks, and training materials current; deliver structured training for internal teams and client stakeholders on process changes.
Basic Qualifications
  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 7 years of experience relating to the job description.
Preferred Qualifications
  • Proven experience in Life Insurance operations management across the Life & Annuities value chain, including policy administration and financial controls.
  • Track record managing senior client stakeholders and owning outcomes in a regulated environment.
  • Bilingual proficiency in Spanish or Portuguese - mandatory.
  • Strong analytical skills with the ability to translate operational data into financial insights.
  • LOMA certifications (FLMI or ALMI)
  • Hands-on experience with RPA, GenAI/Copilot tools, or analytics platforms in an insurance operations setting.
  • Demonstrated success leading process improvement initiatives with measurable outcomes.
  • Knowledge of the Infosys McCamish platform and related systems.
    Who We Are
    Infosys McCamish Systems,(https://www.infosysbpm.com/mccamish.html.) located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPO Limited. (https://www.infosysbpm.com/) Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billion of recurring premium in less than five years as a virtual insurance company.
    Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA
    EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
    Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

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