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Insurance Operations Manager Jobs in Decatur, GA

Service Cost Control (fleet maintenance, materials & supplies, hourly time management) Principal ... Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more ...

Service Cost Control (fleet maintenance, materials & supplies, hourly time management) Principal ... Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more ...

Field Operations Manager

Marietta, GA · On-site

$80K - $100K/yr

Collaborate and maintain ongoing communication with insurance carriers, project adjusters, and ... Field Operations Manager Skills: * Proven leadership and the ability to unify and lead cross ...

Team Operations Manager

Atlanta, GA · On-site

$68K - $85K/yr

Team Operations Manager Opportunity Summary: The Team Operations Manager is accountable for daily ... Medical, Dental & Vision Insurance * 401k with a Company Match * Company Paid Training * Growth ...

Team Operations Manager

Atlanta, GA · On-site

$68K - $85K/yr

Team Operations Manager Opportunity Summary: The Team Operations Manager is accountable for daily ... Medical, Dental & Vision Insurance * 401k with a Company Match * Company Paid Training * Growth ...

Sales Operations Manager

Alpharetta, GA · Hybrid

$105K - $115K/yr

Job Summary / Purpose The Sales Operations Manager oversees day-to-day business operations to ... Health, dental, and vision insurance starting day one * Employee assistance program (EAP)

Automotive Hybrid Manager

Kennesaw, GA · Hybrid

$85K - $120K/yr

You will play a crucial role in ensuring the smooth operation of our financial and insurance ... Managing a team of finance and insurance professionals. * Collaborating with other departments to ...

Automotive Hybrid Manager

Kennesaw, GA · Hybrid

$85K - $120K/yr

You will play a crucial role in ensuring the smooth operation of our financial and insurance ... Managing a team of finance and insurance professionals. * Collaborating with other departments to ...

Our Sr. Operations Managers responsible for all budgetary, people development and operations ... Amazon also offers comprehensive benefits including health insurance (medical, dental, vision ...

Automotive Hybrid Manager

Kennesaw, GA · Hybrid

$85K - $120K/yr

You will play a crucial role in ensuring the smooth operation of our financial and insurance ... Managing a team of finance and insurance professionals. * Collaborating with other departments to ...

... insurance operations, claims operations, or similar high-volume environments * 2+ years of leadership experience managing teams or workflows * Experience in claims operations, insurance defense ...

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Showing results 1-20

Insurance Operations Manager information

See Decatur, GA salary details

$30.3K

$62K

$115.7K

How much do insurance operations manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for insurance operations manager in Decatur, GA is $61,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $75,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Operations Manager, and why are they important?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by Insurance Operations Managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

What is the highest paying role in the insurance industry?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paying positions. These roles require extensive experience, leadership skills, and often advanced certifications, and they oversee company strategy, underwriting, and risk management at the highest level.

How much do insurance managers make in the US?

Insurance operations managers in the US typically earn a median annual salary of around $80,000 to $120,000, depending on experience, location, and company size. Senior managers or those in high-cost areas can earn higher compensation, often supplemented with bonuses and benefits. Strong leadership, industry knowledge, and certifications can influence earning potential.

What is the highest paid position in insurance?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paid positions, often earning multi-million dollar compensation packages. These roles require extensive experience, leadership skills, and often advanced certifications or degrees, and they oversee company strategy, underwriting, and risk management.

What does an insurance operations manager do?

An insurance operations manager oversees daily activities within an insurance company, including claims processing, policy administration, and customer service. They coordinate between departments, implement policies, and ensure compliance with regulations, often using management software and data analysis tools to improve efficiency.
What job categories do people searching Insurance Operations Manager jobs in Decatur, GA look for? The top searched job categories for Insurance Operations Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Insurance Operations Manager jobs? Cities near Decatur, GA with the most Insurance Operations Manager job openings:
Infographic showing various Insurance Operations Manager job openings in Decatur, GA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $61,954 per year, or $29.8 per hour.
Operations Manager

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

The primary purpose of this role is to oversee technician recruiting, hiring, ongoing training, coaching, development, and regular cadence of accountability, in order to maximize technician success and retention, as well as to ensure overall service quality to maximize customer retention.

Key Performance Indicators

  • Customer Satisfaction & Retention

  • Technician Retention

  • Technician Percentage of Staffing Budget (including productivity, timekeeping, and licensing)

  • Team Safety Performance

  • Route Completion

  • Branch Schedule Efficiency

  • Sales Growth

  • Service Cost Control (fleet maintenance, materials & supplies, hourly time management)

Principal Duties and Responsibilities

  • Oversee ongoing technician training, coaching, development, and regular cadence of accountability, in order to maximize technician success and retention

  • Recruit / hire residential and/or commercial pest, termite, specialty, and lawn technicians to maintain appropriate staffing levels

  • Review and evaluate ongoing technician performance (via ride-a-longs and audits)

  • Respond diligently and compassionately to customer concerns

  • Ensure overall service quality to maximize customer retention

  • Fill in periodically on customer appointments to help close any temporary staffing gaps

  • Monitor branch scheduling and ensure customer appointments are completed efficiently and effectively

  • Ensure safety standards are met or exceeded and that all operations are in regulatory compliance

  • Monitor and maintain inventory levels of pest / termite control and home services products

CANDIDATE SUMMARY

Required Qualifications

Knowledge, Skills & Abilities

  • Adept at problem solving and identifying practical solutions

  • Ability to effectively lead and motivate others

  • Good aptitude for basic/intermediate math, for calculations related to sales/service

  • Strong communication skills (verbal, written, presenting)

  • Ability to build rapport easily and establish trust with customers and employees

Minimum Education Level/Certifications

  • High school diploma (or GED)

  • Maintain licenses/certificates as required by federal, state, and/or local regulations

  • Maintain valid driver's license

Physical Demands/Environmental Conditions

  • Moving up to 20 lbs by lifting, carrying, pushing, pulling, or repositioning objects

  • Sitting, climbing, balancing, stooping, kneeling, crouching, and crawling

  • Working in damp and/or dusty locations, confined spaces, narrow aisles, or passageways

  • Going up and down stairs, ladders, scaffolding, ramps, and poles

  • Operating a motor vehicle safely

  • Ensuring vehicle and other equipment is maintained and kept clean

  • Wearing personal protective equipment, including OSHA-compliant respirators

  • Having healthy vision to perform detail-oriented activities at distances close to the eyes or within arm's reach

  • Ability to tolerate a variety of environmental conditions, including seasonal weather (extreme heat/cold)

  • Flexibility with working hours, including some evening and weekend work, a rotating on-call schedule, and extended (50-60 hours/wk) schedule during peak season

Travel Requirement

Travel up to 100% of time within assigned territory(s)

#ZipRTX

Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.


Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth

  • Multiple avenues to grow your career

  • Training and development programs available

  • Tuition Reimbursement benefits (for FT Colleagues)


Health and Wellness

  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1


Savings and Retirement

  • 401(k) retirement plan with company-matching contributions


Work-Life Balance

  • Vacation days & sick days

  • Company-paid holidays & floating holidays

  • A company mindset that prioritizes health, safety, and flexibility


We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

California residents click here to review your privacy rights.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.