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Claims Unit Manager Jobs in Tennessee (NOW HIRING)

Socket.dev

Regional Manager

Knoxville, TN · On-site

$65 - $110/hr

... said claims. * Handle patient complaints and provide excellent service. * Facilitate the ... Provides division, department or unit with the strategic and operational direction and support ...

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A. O. Smith

EHS Manager

Franklin, TN · On-site

$82K - $111K/yr

A. O. Smith Corporation Business Unit: NAWH Workplace Setting: Onsite Company / Location ... Direct management of worker's compensation claims. * Maintain EHSS metrics, record keeping, and ...

A. O. Smith

EHS Manager

Franklin, TN · On-site

$82K - $111K/yr

A. O. Smith Corporation Business Unit: NAWH Workplace Setting: Onsite Company / Location ... Direct management of worker's compensation claims. * Maintain EHSS metrics, record keeping, and ...

A. O. Smith Corp.

EHS Manager

Franklin, TN · On-site

$85 - $110/hr

Franklin, TN, US, 37064 Business Unit: NAWH Workplace Setting: Onsite Company / Location ... Direct management of worker's compensation claims. * Maintain EHSS metrics, record keeping, and ...

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Claims Unit Manager information

See Tennessee salary details

$31.8K

$79.7K

$126.2K

How much do claims unit manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for claims unit manager in Tennessee is $79,744.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,700.00 and $95,300.00 per year, depending on experience, location, and employer.

What is a claims unit manager?

Claims Unit Managers are professionals who oversee a team of claims adjusters or examiners within an insurance company. They are responsible for managing daily operations, ensuring claims are processed accurately and efficiently, and maintaining compliance with company policies and legal regulations. Claims Unit Managers also handle escalated or complex cases, provide training and mentorship to staff, and monitor performance metrics to improve service quality. Their role is essential in ensuring fair and timely settlements for policyholders while minimizing risk for the company.

What are the key skills and qualifications needed to thrive as a claims unit manager?

To thrive as a Claims Unit Manager, you need expertise in claims processing, insurance regulations, team leadership, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, data analysis tools, and, in some cases, certifications like AIC (Associate in Claims) are highly valued. Strong communication, problem-solving, and organizational skills help foster an effective team environment and ensure high service standards. These skills and qualities are crucial to efficiently managing claims operations, minimizing risk, and ensuring regulatory compliance.

What are some common challenges faced by claims unit managers, and how can they effectively address them?

Claims Unit Managers often encounter challenges such as balancing workloads across their teams, ensuring compliance with ever-changing regulations, and maintaining high levels of customer satisfaction. To address these, it's important to implement efficient workflow systems, provide ongoing training for staff on regulatory updates, and foster a collaborative team environment. Regular communication with both team members and upper management is also key to identifying bottlenecks early and implementing solutions proactively.

What is the difference between Claims Unit Manager vs Claims Adjuster?

AspectClaims Unit ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), leadership experienceLicenses as required by state, insurance adjuster certifications
Work EnvironmentSupervisory role overseeing teams, administrative tasksField or office-based, evaluating claims and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentManagement, leadership, team oversightClaims evaluation, settlement, investigation

The Claims Unit Manager typically oversees a team of claims adjusters, focusing on management, strategy, and administrative duties. In contrast, a Claims Adjuster directly investigates and settles claims. Both roles require insurance knowledge and certifications, but the managerial position emphasizes leadership and team coordination, while the adjuster role centers on claim assessment and resolution.

What are popular job titles related to Claims Unit Manager jobs in Tennessee?

For Claims Unit Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Claims Unit Manager jobs in Tennessee look for?

The top searched job categories for Claims Unit Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Claims Unit Manager jobs?

Cities in Tennessee with the most Claims Unit Manager job openings:

Claims Unit Manager jobs near you

Workers' Compensation and Clinic Programs Specialist

Hankook-Tire-

Clarksville, TN • On-site

$52 - $76/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Job Title: Health Systems Specialist
Department: Environmental Health & Safety Team
Shift: Core Business hours are Monday-Friday, 8am-5pm
Direct Report: Health & Environmental Unit Manager
Type: Exempt; Full-time

About the position

We are looking for a Specialist to ensure technical and behavioral compliance with health, and safety laws and regulations and drive activities for a safe and healthy workplace.

Responsibilities are:
  • Conduct First Aid/AED cabinet inspections and ensure all equipment is stocked and functional
  • Administer Workers' Compensation claims and the Return to Work/Light Duty Program
  • Conduct Industrial Hygiene inspections (Air, Noise, Radiation) and ensure OSHA/TOSHA compliance
  • Conduct Ergonomic Assessments and Annual Hearing Tests
  • Work with the Program Coordinator to update and implement health-related policies
  • Track all health-related metrics in EHS software
  • Ensure HIPAA compliance regarding information sharing and recordkeeping
  • Work with the Program Coordinator to develop and conduct health-related training through in-person and LMS methods
  • Ensure Bloodborne Pathogen compliance
  • Participate in Gemba walks throughout the facility
  • Administer health-related KPIs and identify opportunities for improvement
  • Actively participate in the design, setup, and implementation of new health equipment and processes
  • Administer the site-wide Tennessee Drug-Free Workplace Program
  • Perform additional duties as assigned by management
Requirements are:

Education:

  • (Required) high school diploma or general education equivalent
  • (Preferred) bachelor's degree; occupational safety and health, environmental safety and health, health care administration or related field

Experience:

  • (Required) 2+ years of health care administration or industrial hygiene

    Language:

    • (Required) good command of written and spoken English

    Skills & Knowledge:

    • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process
    • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
    • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote safe and security operations for the protection of people, data, property, and institutions
    • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
    • Active Listening & Speaking - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; talking to others to convey information effectively
    • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
    • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
    • Reading Comprehension - Understanding written sentences and paragraphs in work related documents

    Physical Demands:

    • Must be able to frequently move about the manufacturing plant campus, general office environments, production areas, and occasionally ascend/descend stairs
    • Must be able to remain in a stationary position 50% of the time
    • Must be able to operate a computer and other office productivity machinery
    • Must be able to position self to file documents including the top and bottom drawers of file cabinets
    • Must be able to occasionally move office equipment and supplies weighing up to 25 pounds

    Benefits:

    • 401(k), 401(k) matching
    • Health insurance, dental insurance, vision insurance, life insurance
    • Paid Time Off
    • Paid Holidays

    Hankook Tire is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

    DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

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