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Insurance Claims Manager Jobs in Tennessee (NOW HIRING)

Trexis Insurance

Casualty Claims Manager

Franklin, TN · On-site

$90 - $120/hr

You will be joined by the VP, AVP & Litigation Manager as well as random Claims Supervisors to ... Thorough knowledge of automobile insurance claim practices and procedures, with special emphasis on ...

Vertek Staffing

Claims Casualty Manager

Franklin, TN · Hybrid

$95K - $118K/yr

Trexis Insurance Position: Claims Casualty Manager Duration: Full-Time Position Salary: $118,268K (Max) Location: Franklin, TN Onsite 5 days/week Address:4037 Rural Plains Cir. Franklin TN 37067 ...

CHS Corporate

Manager, Liability Claim

Franklin, TN · Hybrid

This role provides leadership to outside claims adjusters, ensuring compliance with organizational policies and insurance reporting requirements. Additionally, the Manager identifies and addresses ...

CKE Restaurants

Claims Specialist

Franklin, TN

Must possess approximately 5 years of any combination of experience and/or education that demonstrates advanced knowledge of claims administration, insurance, risk management, safety, or a related ...

CKE

Claims Specialist

Franklin, TN · On-site

Must possess approximately 5 years of any combination of experience and/or education that demonstrates advanced knowledge of claims administration, insurance, risk management, safety, or a related ...

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All JobsInsurance Claims JobsInsurance Claims Manager JobsInsurance Claims Manager Jobs in Tennessee

Insurance Claims Manager information

See Tennessee salary details

$31.8K

$79.7K

$126.2K

How much do insurance claims manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for insurance claims manager in Tennessee is $79,744.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,700.00 and $95,300.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.

What are the most commonly searched types of Insurance Claims jobs in Tennessee?

The most popular types of Insurance Claims jobs in Tennessee are:

What are popular job titles related to Insurance Claims Manager jobs in Tennessee?

For Insurance Claims Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Manager jobs in Tennessee look for?

The top searched job categories for Insurance Claims Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Insurance Claims Manager jobs?

Cities in Tennessee with the most Insurance Claims Manager job openings:

Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $79,744 per year, or $38.3 per hour.

Casualty Claims Manager

Trexis Insurance

Franklin, TN • On-site

$90 - $120/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Responsibilities
  • Overall management of the Casualty Unit staff including management of LAE while balancing the BI and UMBI metrics for the Department to ensure a proper Lowest Ultimate Cost. Review existing procedures and identify and implement opportunities for improved efficiency.
  • Chair our bi-weekly Claim Committee process including responsibility preparation and presentation of each claim submitted.
  • Responsibility for the Average Paid metric for BI and UMBI claims closed. Timely closure is also essential and will be considered in this category.
  • Responsibility for maintaining excellent quality of work product in the Claims Department by means of our internal audits as well as your own observations through file reviews. You will be joined by the VP, AVP & Litigation Manager as well as random Claims Supervisors to complete these audits.
  • Responsibility for encouraging our BI Cashout program.
Qualifications
  • College degree required
  • A Law Degree or Professional designation from our industry such as a CPCU is strongly preferred
  • A minimum 10 years claims experience required with at least 2 of those years in supervisory positions.
  • Thorough knowledge of automobile insurance claim practices and procedures, with special emphasis on non-standard automobile claims.
  • Expertise in all facets including PD and Casualty claims and knowledge of the civil laws and insurance regulations within the 9 states being operated in.
  • This person must also have working knowledge of the Underwriting side of the business and how it affects the claim handling process.
  • General knowledge of claims systems, such as SIS, SDS, PMSC, or other branded or proprietary software.
Benefits/Perks
  • Opportunity for annual performance bonus
  • Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan
  • Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires
  • Short-term and long-term disability
  • Flexible Healthcare and Childcare spending accounts for tax savings
  • Opportunities for advancement
  • Continuous training and support throughout your career
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