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Insurance Claims Manager Jobs in Tennessee (NOW HIRING)

CHS Corporate

Manager, Liability Claim

Franklin, TN · Hybrid

This role provides leadership to outside claims adjusters, ensuring compliance with organizational policies and insurance reporting requirements. Additionally, the Manager identifies and addresses ...

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Insurance Claims Manager information

See Tennessee salary details

$31.8K

$79.7K

$126.2K

How much do insurance claims manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for insurance claims manager in Tennessee is $79,744.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,700.00 and $95,300.00 per year, depending on experience, location, and employer.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the most commonly searched types of Insurance Claims jobs in Tennessee?

The most popular types of Insurance Claims jobs in Tennessee are:

What are popular job titles related to Insurance Claims Manager jobs in Tennessee?

For Insurance Claims Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Manager jobs in Tennessee look for?

The top searched job categories for Insurance Claims Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Insurance Claims Manager jobs?

Cities in Tennessee with the most Insurance Claims Manager job openings:

Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, and 7% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $79,744 per year, or $38.3 per hour.

Property and Casualty Claims Manager

W3Global Inc.

Hendersonville, TN • On-site

$105K - $200K/yr

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

Job description

Position Summary

Our client is seeking an experienced Property & Liability Claims Manager to oversee the administration, investigation, evaluation, and resolution of property, general liability, automobile liability, and catastrophic claims.

This leadership role is responsible for managing claims staff, adjusters, legal counsel, and external stakeholders while ensuring claims are handled efficiently, cost effectively, and in compliance with applicable laws, regulations, and organizational policies.

The ideal candidate will possess extensive experience managing complex and catastrophic claims, including severe bodily injury, wrongful death, high exposure liability, and large property loss matters. Experience working with governmental entities, municipalities, public risk pools, or self insured programs is highly preferred.

Key ResponsibilitiesClaims Management

• Oversee investigation, evaluation, negotiation, and resolution of property and casualty claims
• Manage catastrophic and high exposure claims involving significant financial and legal risk
• Establish and monitor claim reserves and financial exposure
• Review claim files for quality, compliance, and best practices
• Coordinate claim activities with adjusters, defense counsel, and internal stakeholders

Leadership & Administration

• Supervise claims professionals and outside legal counsel
• Develop and implement claims policies, procedures, and performance standards
• Provide coaching, training, and guidance to claims staff
• Monitor claim trends and identify areas for process improvement

Litigation & Risk Management

• Evaluate litigation strategies and oversee settlement negotiations, mediations, and trials
• Coordinate with risk management, legal counsel, and executive leadership regarding claim exposures
• Participate in catastrophe response planning and management activities

Reporting & Compliance

• Prepare reports and presentations for executive leadership and governing boards
• Ensure compliance with all regulatory requirements and organizational policies
• Maintain accurate documentation and claims management records

Required Qualifications

• Bachelor's Degree required
• Minimum 8 years of Property & Casualty Claims experience
• Minimum 3 years of leadership, supervisory, or management experience within claims operations
• Experience managing complex and catastrophic claims
• Strong knowledge of liability claims handling, property claims administration, and litigation management
• Experience establishing claim reserves and managing claim financials
• Excellent analytical, negotiation, communication, and leadership skills
• Valid Driver's License
• Ability to pass background and credit checks

Preferred Qualifications

• Experience working with governmental entities, municipalities, counties, school districts, public utilities, or public risk pools
• Knowledge of Tennessee Governmental Tort Liability Act (GTLA)
• Experience handling public entity claims involving law enforcement, public works, parks and recreation, and governmental property losses
• Professional claims designations preferred
• Experience with self insured programs or pooled insurance programs

Key Skills

• Property Claims Management
• General Liability Claims
• Automobile Liability Claims
• Catastrophic Claims
• Litigation Management
• Claims Reserving
• Risk Management
• Public Entity Claims
• Claims Leadership
• Regulatory Compliance
• Negotiation & Settlement Management
• Claims Operations

Benefits

• Health Insurance
• 401(k)
• 401(k) Matching
• Paid Time Off
• Paid Training
• Professional Development Opportunities

Work Environment

• On Site Position
• In State Travel Required
• Full Time

W3Global logo

About W3Global

Sourced by ZipRecruiter

W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Frisco, TX, US

Year founded

2006

View All W3Global Jobs