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Insurance Claims Assistant Jobs in Tennessee (NOW HIRING)

Lyft

Senior Claims Operations Specialist

Nashville, TN · On-site

... of insurance claims * Supports and facilitates a team environment of continuous feedback and idea sharing with all team members and stakeholders * Assist with special projects, including and not ...

Lyft

Senior Claims Operations Specialist

Nashville, TN · Remote

... of insurance claims * Supports and facilitates a team environment of continuous feedback and idea sharing with all team members and stakeholders * Assist with special projects, including and not ...

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All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Tennessee

Insurance Claims Assistant information

See Tennessee salary details

$8

$19

$41

How much do insurance claims assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for insurance claims assistant in Tennessee is $19.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $23.37 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the most commonly searched types of Insurance Claims jobs in Tennessee?

The most popular types of Insurance Claims jobs in Tennessee are:

What cities in Tennessee are hiring for Insurance Claims Assistant jobs?

Cities in Tennessee with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,260 per year, or $19.8 per hour.

Third Party Claims Assistant

DCS Asset Maintenance

Memphis, TN • On-site

$45K/yr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Third Party Claims Assistant

DCSAM is a family owned and operated business with treating all employees like family at the core of our values. Our employees provide innovative, safe, and high-quality infrastructure/maintenance contracting services to State DOTs, railroads, and other commercial/residential customers across the entire United States. Employees receive generous compensation packages, employee engagement events & career development programs, just to name a few of the perks of being part of the DCSAM family!

To provide quality service, we need top-of-the-line employees. That is why we offer great compensation, awesome benefits, and a work environment worth bragging about!

Job Description

Claims Specialist will support asset management projects by providing accurate billing, collection and payment processing for claims related to highway and bridge asset repairs and/or incident management.

Duties include – but not limited to:

  • Contacting insurance companies to obtain claim information relative to incidents and/or open claims in instances where vehicle owners have not notified insurance companies.
  • Coordinate with project offices to obtain accurate information, records and photos needed to create invoices.
  • Creation and submission of accurate invoices to insurance carriers and vehicle owners.
  • Contacting insurance companies for payment status and mailing follow-up letters to vehicle owners for claims that remain unpaid at 30, 60 & 90 days.
  • Accurately updating claim records for any contact or actions taken on claim invoice.
  • Create and run reports as necessary for claim tracking and follow-up
  • Support to project offices as necessary – including police report investigation and contacting insurance companies.
  • Ability to prioritize workload and assist coworkers as necessary for heavy workload and/or vacation coverage.
  • Provides general office support as needed for mail, payment processing and assistance to Manager.
  • Other duties as assigned.
Qualifications

EDUCATION:

  • High School Diploma is required.

EXPERIENCE:

  • Prior experience in insurance claims preferred – 2 years or more relative experience
  • Excellent computer skills – Proficient in Microsoft Office Word & Excel
  • Customer service focused
  • Detail oriented
  • Self-starter – ability to work independently.
  • Ability to interact productively and positively in a team environment.
  • Ability to communicate effectively and professionally in both verbal and written form.

PHYSICAL REQUIREMENTS:

  • Ability to talk, hear and speak to coworkers, insurance carriers and vehicle owners over the phone.
  • Able to use hands and fingers to use keyboard, operative office equipment, phones, and mobile devices.
  • Able to see and read on computer screens and paper, close vision.
  • Ability to lift and carry items up to 10 pounds.
  • Ability to sit at a desk comfortably while working on a computer for extended periods of time.
Additional Information

Benefit Highlights:

  • Challenging and rewarding work environment
  • Competitive Compensation
  • Excellent Medical, Dental, Vision and Prescription Drug Plan
  • 401(K)
  • Generous Paid Time Off
  • Career Development
  • Salary: $45,000

Come be a part of the DeAngelo family, today!

Apply