ZipRecruiter

Log In

1

Insurance Claims Assistant Jobs in Cleveland, TN

Sunset Finance

BRANCH MANAGER

Chatsworth, GA · On-site

$100K/yr

... GILA Assistant Management or Customer Service Experience required. High school diploma or ... Maintains proper insurance claims records and reports on insurance claims register located in ...

Tri-Med Family Care

Certified Medical Assistant

Dalton, GA · On-site

$17 - $19/hr

Billing & Coding: Assist with basic billing and coding for insurance claims and process patient payments.Team Collaboration: Work closely with medical staff to ensure the overall smooth operation of ...

Food City

Pharmacy Tech (Non Certified)

Ooltewah, TN · On-site

$14.75 - $18/hr

Place completed prescriptions in pick-up area. * Assist in preparing insurance claims and verify payments. * Help customers find over-the-counter products. * Maintain a clean department and work area ...

Food City

Pharmacy Tech (Non Certified)

Ooltewah, TN · On-site

$14.75 - $18/hr

Place completed prescriptions in pick-up area. * Assist in preparing insurance claims and verify payments. * Help customers find over-the-counter products. * Maintain a clean department and work area ...

Super Dollar

PHARMACY TECH (CERTIFIED)

Chattanooga, TN · On-site

$16.50 - $20/hr

Place completed prescriptions in pick-up area. * Assist in preparing insurance claims and verify payments. * Help customers find over-the-counter products. * Maintain a clean department and work area ...

Food City

Pharmacy Tech (Certified)

Hixson, TN · On-site

Place completed prescriptions in pick-up area. * Assist in preparing insurance claims and verify payments. * Help customers find over-the-counter products. * Maintain a clean department and work area ...

Super Dollar

PHARMACY TECH (CERTIFIED)

Fort Oglethorpe, GA · On-site

$15 - $18.25/hr

Place completed prescriptions in pick-up area. * Assist in preparing insurance claims and verify payments. * Help customers find over-the-counter products. * Maintain a clean department and work area ...

Super Dollar

Pharmacy Tech (Certified)

Georgetown, TN · On-site

$15 - $18.50/hr

Place completed prescriptions in pick-up area. * Assist in preparing insurance claims and verify payments. * Help customers find over-the-counter products. * Maintain a clean department and work area ...

Food City

Pharmacy Tech (Certified)

Rossville, GA · On-site

$15 - $18.25/hr

Place completed prescriptions in pick-up area. * Assist in preparing insurance claims and verify payments. * Help customers find over-the-counter products. * Maintain a clean department and work area ...

next page

Showing results 1-20

All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Cleveland, TN

Insurance Claims Assistant information

See Cleveland, TN salary details

$8

$18

$38

How much do insurance claims assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for insurance claims assistant in Cleveland, TN is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $21.54 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the most commonly searched types of Insurance Claims jobs in Cleveland, TN?

The most popular types of Insurance Claims jobs in Cleveland, TN are:

What cities near Cleveland, TN are hiring for Insurance Claims Assistant jobs?

Cities near Cleveland, TN with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Cleveland, TN as of June 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,035 per year, or $18.3 per hour.

BlueCard Home Claims Trainee

BlueCross BlueShield of Tennessee

Chattanooga, TN • On-site, Remote

$17 - $21.50/hr

Full-time

Posted 5 days ago

Job description

The BlueCard Home Claims team is seeking a Claims Trainee who is eager to begin a career in health insurance and develop strong foundational skills in claims handling. This entry-level role is ideal for individuals who are detail-oriented, dependable, and interested in learning how claims move from initial receipt through resolution.
In this role, you will handle routine claims while supporting key parts of the claims process, including preliminary investigation and clear communication with internal and external partners. Your work will directly support timely and accurate claim outcomes, helping ensure our members receive the benefits they are entitled to. With training and hands-on experience, you'll build confidence navigating multiple systems and applying guidelines with consistency and care.
Successful trainees are comfortable working in a fast-pace, technology-driven environment, ask thoughtful questions, and take pride in both accuracy and productivity. No prior claims experience is required - just a High School diploma, a willingness to learn, and a commitment to delivering a reliable service. This role offers a strong starting point for growth within claims and healthcare operations.
Class Details:
  • Start Date: Monday, November 9, 2026
  • Training Hours: Monday - Friday 8:00 AM - 4:30 PM (Eastern)
  • Post-Training Schedule: Monday - Friday, flexible schedule between 6:00 AM - 5:30 PM (Eastern) with additional flexibility pending system availability.

Job Responsibilities
  • Routing claim issues to next level or appropriate support areas; following up to ensure completion.
  • Inputting, reviewing and validating the claims data received; evaluating their reliability and effectiveness in line with coverage and appraisal.
  • Assisting in routine claim analysis and final determination; delivering administrative support throughout all claim handling processes.
  • Performing basic investigator tasks; gathering and documenting relevant information as a preliminary investigation.
  • Must be able to pass required testing.
  • Work overtime as required.

Job Qualifications
Education
  • High School Diploma or equivalent

Skills/Certifications
  • Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)
  • Proficient oral and written communication skills
  • Proficient interpersonal and organizational skills
  • Exceptional time management skills
  • Independent, Sound decision-making and problem-solving skills
  • If current employee with the company, must meet minimum performance expectations

Number of Openings Available
9
Worker Type:
Employee
Company:
BCBST BlueCross BlueShield of Tennessee, Inc.
Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

Apply