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Insurance Claims Manager Jobs in Tennessee (NOW HIRING)

HomeFirst Agency

Claims Adjuster

Maryville, TN · On-site +1

Reviews insurance policies to determine coverageby working with Claims Trainers and ... Collaborateswith management on arbitration, appraisal, and mediations. * Maintainsworkflow to ...

Revecore

Auto Claims Specialist

Franklin, TN · Remote

$15/hr

Our medical, dental, vision, and life insurance benefits are available on day 1 * We enjoy ... Involved management who leans in to support your productivity metrics Work at Home Requirements:

AMSURG

Director, Claims

Nashville, TN · Remote

Prepares reports and analyses for the VP of Insurance/Corporate Risk Management summarizing the ... Conducts claims meetings with insurance carriers on a quarterly basis to evaluate open reserves.

Revecore

Auto Claims Specialist

Franklin, TN · Remote

$15/hr

Our medical, dental, vision, and life insurance benefits are available on day 1 * We enjoy ... Involved management who leans in to support your productivity metrics Work at Home Requirements:

Amsurg

Director, Claims

Nashville, TN · Remote

Prepares reports and analyses for the VP of Insurance/Corporate Risk Management summarizing the ... Conducts claims meetings with insurance carriers on a quarterly basis to evaluate open reserves.

AMSURG

Director, Claims

Nashville, TN · On-site

Prepares reports and analyses for the VP of Insurance/Corporate Risk Management summarizing the ... Conducts claims meetings with insurance carriers on a quarterly basis to evaluate open reserves.

AmSurg LLC

Director, Claims

Nashville, TN · Remote

Prepares reports and analyses for the VP of Insurance/Corporate Risk Management summarizing the ... Conducts claims meetings with insurance carriers on a quarterly basis to evaluate open reserves.

AmSurg LLC

Director, Claims

Nashville, TN · Remote

Prepares reports and analyses for the VP of Insurance/Corporate Risk Management summarizing the ... Conducts claims meetings with insurance carriers on a quarterly basis to evaluate open reserves.

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Showing results 21-40

All JobsInsurance Claims JobsInsurance Claims Manager JobsInsurance Claims Manager Jobs in Tennessee

Insurance Claims Manager information

See Tennessee salary details

$31.8K

$79.7K

$126.2K

How much do insurance claims manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for insurance claims manager in Tennessee is $79,744.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,700.00 and $95,300.00 per year, depending on experience, location, and employer.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the most commonly searched types of Insurance Claims jobs in Tennessee?

The most popular types of Insurance Claims jobs in Tennessee are:

What are popular job titles related to Insurance Claims Manager jobs in Tennessee?

For Insurance Claims Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Manager jobs in Tennessee look for?

The top searched job categories for Insurance Claims Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Insurance Claims Manager jobs?

Cities in Tennessee with the most Insurance Claims Manager job openings:

Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $79,744 per year, or $38.3 per hour.

Fleet Claims Specialist, Middle Mile Property Damage

Amazon

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 20 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,093 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.
We are seeking a highly skilled and motivated candidate to file and manage claims related to accidents and damages involving Amazon's growing transportation fleet.

The Fleet Claims Specialist will be focusing on filing, managing and resolving claims related to damaged ATS assets in addition to program and process improvement. This is an hourly position sitting in Nashville, TN.
Responsibilities will include reviewing assigned claims, contacting the insured and other affected individuals, initiating documentation in the claim handling system, and resolving claims. An ideal candidate brings a background in fleet maintenance and automotive claims handling, with experience managing professional relationships with multiple stakeholders, holding responsible individuals accountable for asset damages and repair costs, and achieving organizational targets

This job will require exceptional communication, interpersonal, and negotiating skills with the ability to work independently.
Benefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay. Amazon offers a range of fully paid Maternity and Parental Leave options for parents prior to, and following, the birth or adoption of a child.


Key job responsibilities
- Interact with carriers and customers to obtain facts, explain claims processes, and provide high quality service to achieve a positive customer experience
- Plan and conduct investigation to determine liability, bodily injury, and damages
- Assesses actual damages associated with claims and conducts negotiations to settle claims within assigned authority and achieve the best possible outcome.
- Thoroughly document or code the claim file and complete all claim closure and related activities in the assigned claims management system.
- Use claims system to properly document files (resolution strategy, supporting evidence, negotiations, etc.).
- Utilize and navigate various internal and external websites and tools to file and manage claims
- Work effectively with TOM/TEM/Safety/ROC and other stakeholders to maintain a healthy asset pool
- Work with team members to identify carrier caused accidents negatively impacting asset health and availability
- Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim.
- Evaluate the financial value of the equipment loss.
- Schedule and coordinate asset repairs with ATS preferred maintenance vendors
- Refer claims to other company units to be advised on as needed (e.g., Legal, Risk, Compliance, Loss Prevention).
A day in the life
Fleet Claims Specialist are part of the ATS Fleet team and report to a Program Manager. A successful candidate will demonstrate the ability to work with cross-functional teams and communicate effectively across all levels of the organization. They will bring analytic skills and use data to drive decisions, effectively communicating insights to others in the organization

Day to Day, the Fleet Claims Specialist is deep diving crashes, communicating with stakeholders, writing whitepapers, and altering processes to eliminate inefficiency.
About the team
Middle Mile Property Damage (MMPD) investigators operate with minimal oversight, international scope and responsibility, and high expectations. We allow our investigators freedom of maneuver, providing the ability to make on-the-ground decisions based on policy, law, and personal discretion.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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