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Claims Unit Manager Jobs in Tennessee (NOW HIRING)

Serves as the subject matter expert for the unit. Primary duties may include, but are not limited ... Manages projects as assigned and may work across different platforms or lines of business.

ESU Adjuster

Franklin, TN ยท On-site

$64K - $81K/yr

This is measured by results of the monthly unit audits and file reviews conducted by the Supervisor ... A demonstrated ability to make proper claims decisions quickly with little management intervention ...

Rating/Claims System Analyst

Nashville, TN ยท On-site

$65K - $94K/yr

... unit. * Analyzes, develops and validates data. * Researches, documents and completes simple to ... Ability to manage multiple priorities in a fast-paced environment. For candidates working in person ...

Rating/Claims System Analyst

Nashville, TN ยท On-site

$65K - $94K/yr

... unit. * Analyzes, develops and validates data. * Researches, documents and completes simple to ... Ability to manage multiple priorities in a fast-paced environment. For candidates working in person ...

Account Manager for the Select Business Unit Location: Humboldt, TN Company: Sunstar Insurance ... Report claims to carriers and maintain regular follow-up through resolution * Act as client ...

Showing results 21-40

Claims Unit Manager information

See Tennessee salary details

$31.8K

$79.7K

$126.2K

How much do claims unit manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for claims unit manager in Tennessee is $79,744.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,700.00 and $95,300.00 per year, depending on experience, location, and employer.

What is a claims unit manager?

Claims Unit Managers are professionals who oversee a team of claims adjusters or examiners within an insurance company. They are responsible for managing daily operations, ensuring claims are processed accurately and efficiently, and maintaining compliance with company policies and legal regulations. Claims Unit Managers also handle escalated or complex cases, provide training and mentorship to staff, and monitor performance metrics to improve service quality. Their role is essential in ensuring fair and timely settlements for policyholders while minimizing risk for the company.

What are the key skills and qualifications needed to thrive as a claims unit manager?

To thrive as a Claims Unit Manager, you need expertise in claims processing, insurance regulations, team leadership, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, data analysis tools, and, in some cases, certifications like AIC (Associate in Claims) are highly valued. Strong communication, problem-solving, and organizational skills help foster an effective team environment and ensure high service standards. These skills and qualities are crucial to efficiently managing claims operations, minimizing risk, and ensuring regulatory compliance.

What are some common challenges faced by claims unit managers, and how can they effectively address them?

Claims Unit Managers often encounter challenges such as balancing workloads across their teams, ensuring compliance with ever-changing regulations, and maintaining high levels of customer satisfaction. To address these, it's important to implement efficient workflow systems, provide ongoing training for staff on regulatory updates, and foster a collaborative team environment. Regular communication with both team members and upper management is also key to identifying bottlenecks early and implementing solutions proactively.

What is the difference between Claims Unit Manager vs Claims Adjuster?

AspectClaims Unit ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), leadership experienceLicenses as required by state, insurance adjuster certifications
Work EnvironmentSupervisory role overseeing teams, administrative tasksField or office-based, evaluating claims and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentManagement, leadership, team oversightClaims evaluation, settlement, investigation

The Claims Unit Manager typically oversees a team of claims adjusters, focusing on management, strategy, and administrative duties. In contrast, a Claims Adjuster directly investigates and settles claims. Both roles require insurance knowledge and certifications, but the managerial position emphasizes leadership and team coordination, while the adjuster role centers on claim assessment and resolution.

What are popular job titles related to Claims Unit Manager jobs in Tennessee?

For Claims Unit Manager jobs in Tennessee, the most frequently searched job titles are:

What cities in Tennessee are hiring for Claims Unit Manager jobs?

Cities in Tennessee with the most Claims Unit Manager job openings:

Webber - Third Party Claims Coordinator - Infrastructure Management

Ferrovial

Murfreesboro, TN โ€ข On-site

Full-time

Posted 17 days ago


Job description

Join Ferrovial: Where Innovation Meets Opportunity
Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people's lives? At Ferrovial, we are not just a company; we are a community of innovators and trailblazers. Listed on two major stock markets: Nasdaq - 100 Index (US) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 22,000 professionals worldwide. Ferrovial's activity is carried out through our business units, including Highways, Airports, Construction, and Energy.
Founded in 1963, Webber, part of Ferrovial Construction, is a leading construction company that specializes in heavy civil, waterworks, energy and infrastructure management and is dedicated to safely providing intelligent solutions to its clients and community. Webber is headquartered in Houston, Texas, with offices and projects in the United States and Canada. Webber supports a wide range of project models to meet client needs, including traditional design bid build, design build, alternative delivery models and public private partnership (P3) solutions. Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class technology and vast resources.
Why Ferrovial?
  • Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference.
  • Collaborative excellence: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued.
  • Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation.
  • Career growth: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth.
  • Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health.
  • Productivity tools: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency.

Job Description:
Position Summary
Initiates claims against those individuals or companies and follows them through until full payment is received.
Primary Duties and Responsibilities
  • Receives audits and maintains the documentation packet from Emergency Response Coordinators which outlines accidents that have damaged highway property. It contains:
  • Incident/Accident Report
  • Police Report
  • Statement of Charges
  • Pictures, if applicable
  • Initiates claims against offending parties.
  • Monitors/responds to ongoing questions or requests for additional information.
  • Makes arrangements for payment options with uninsured/underinsured parties.
  • Initiates small claims processes for unpaid claims. Initiates bad debt write-offs.
  • Documents actions by accessing and entering data into Excel Access database.
  • Assists in providing monthly reports for Project Administrators.
  • Avoids legal challenges by complying with federal, state, and local legal requirements.
  • Positively contribute to a diverse, inclusive and fair work environment, free from discrimination, bullying and harassment.
  • Carry out all duties in line with Company policies and procedures as amended from time to time.
  • Safety comes first! Required to complete work in a safe, efficient and accurate manner.
  • Other duties (not listed) may be assigned to this job at any time.

Knowledge, Skills & Abilities
  • Demonstrates innovation and creative problem solving skills
  • Ability to use discretion in handling confidential information
  • Ability to prioritize and complete a high volume of work and manage multiple projects
  • Proficient use of Microsoft Suite Software
  • Strong written and oral communication skills
  • Demonstrated ability to work collaboratively with leadership and staff across all functional areas of the business

Education and Experience
  • High School or GED Required, 2 Years college preferred
  • 3-5 years' experience, Insurance industry experience preferred

Work Conditions/Physical Demands
Approximately 100% performed in climate-controlled internal office environment working under normal office conditions.
Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here!
Webber, a Ferrovial company, and its group of companies, are equal opportunity employers. We treat all job applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a "Protected Class"), or any other protected class in accordance with applicable laws.
#WeAreFerrovial