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Claims Unit Manager Jobs in Tennessee (NOW HIRING)

Elevance Health

Claims Auditor Lead

Nashville, TN · Hybrid

Serves as the subject matter expert for the unit. Primary duties may include, but are not limited ... Manages projects as assigned and may work across different platforms or lines of business.

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Claims Unit Manager information

See Tennessee salary details

$31.8K

$79.7K

$126.2K

How much do claims unit manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for claims unit manager in Tennessee is $79,744.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,700.00 and $95,300.00 per year, depending on experience, location, and employer.

What is a claims unit manager?

Claims Unit Managers are professionals who oversee a team of claims adjusters or examiners within an insurance company. They are responsible for managing daily operations, ensuring claims are processed accurately and efficiently, and maintaining compliance with company policies and legal regulations. Claims Unit Managers also handle escalated or complex cases, provide training and mentorship to staff, and monitor performance metrics to improve service quality. Their role is essential in ensuring fair and timely settlements for policyholders while minimizing risk for the company.

What are the key skills and qualifications needed to thrive as a claims unit manager?

To thrive as a Claims Unit Manager, you need expertise in claims processing, insurance regulations, team leadership, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, data analysis tools, and, in some cases, certifications like AIC (Associate in Claims) are highly valued. Strong communication, problem-solving, and organizational skills help foster an effective team environment and ensure high service standards. These skills and qualities are crucial to efficiently managing claims operations, minimizing risk, and ensuring regulatory compliance.

What are some common challenges faced by claims unit managers, and how can they effectively address them?

Claims Unit Managers often encounter challenges such as balancing workloads across their teams, ensuring compliance with ever-changing regulations, and maintaining high levels of customer satisfaction. To address these, it's important to implement efficient workflow systems, provide ongoing training for staff on regulatory updates, and foster a collaborative team environment. Regular communication with both team members and upper management is also key to identifying bottlenecks early and implementing solutions proactively.

What is the difference between Claims Unit Manager vs Claims Adjuster?

AspectClaims Unit ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), leadership experienceLicenses as required by state, insurance adjuster certifications
Work EnvironmentSupervisory role overseeing teams, administrative tasksField or office-based, evaluating claims and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentManagement, leadership, team oversightClaims evaluation, settlement, investigation

The Claims Unit Manager typically oversees a team of claims adjusters, focusing on management, strategy, and administrative duties. In contrast, a Claims Adjuster directly investigates and settles claims. Both roles require insurance knowledge and certifications, but the managerial position emphasizes leadership and team coordination, while the adjuster role centers on claim assessment and resolution.

What are popular job titles related to Claims Unit Manager jobs in Tennessee?

For Claims Unit Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Claims Unit Manager jobs in Tennessee look for?

The top searched job categories for Claims Unit Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Claims Unit Manager jobs?

Cities in Tennessee with the most Claims Unit Manager job openings:

Claims Unit Manager jobs near you

Auto Bodily Injury Claims Unit Manager

KING'S INSURANCE STAFFING LLC

Nashville, TN • On-site, Remote

$90K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Our client is seeking to add an experienced Personal Lines Auto Bodily Injury Unit Manager to join their expanding team. This leadership role will oversee a team of Bodily Injury Claims Examiners handling moderate to complex auto bodily injury claims from cradle to grave, ensuring claims are investigated, evaluated, and resolved accurately and efficiently. The ideal candidate will bring strong bodily injury claims experience, prior leadership or team lead experience, and a solid understanding of claims handling. 
 
This person will have the flexibility for a remote and/or hybrid schedule. 
 
Key Responsibilities:
  • Supervise and mentor a team of Bodily Injury Claims Examiners handling moderate to complex auto bodily injury claims.
  • Oversee claims from initial investigation through resolution, ensuring proper evaluation, documentation, and timely settlement.
  • Provide technical guidance on complex bodily injury claims and liability determinations.
  • Assist adjusters with settlement negotiations and claims strategy to ensure fair and compliant outcomes.
  • Monitor claim activity and workloads to ensure files are handled efficiently and in accordance with company standards.
Qualifications/Requirements:
  • 5 - 10+ years of experience handling Auto Bodily Injury claims, including strong knowledge of claims handling within AZ, TN and surrounding states.
  • 2+ years of leadership experience in a Claims Management, Team Lead, or Supervisory capacity, strongly preferred.
  • Strong understanding of liability investigations, injury evaluation, and settlement negotiations.
  • Proven ability to mentor, guide, and support adjusters handling moderate to complex bodily injury claims.
  • Strong analytical, organizational, and problem-solving skills.
  • Proficiency with claims management systems and Microsoft Office.
  • Bachelor’s degree preferred.
 
Salary & Benefits:
  • $90,000 - $110,000 annual base salary (commensurate with experience).
  • Lucrative annual bonus: 10 - 20%.
  • Comprehensive Medical, Dental, and Vision insurance.
  • Flexible scheduling and ability to work remotely.
  • Attractive PTO package.
  • Employer-matching 401(k).