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Claims Processor Associate Jobs in Indiana (NOW HIRING)

Progressive

Claims Adjuster Trainee

Granger, IN · On-site

$54K - $57K/yr

... the claims process from start to finish. You'll have the support of a collaborative team and ... Two years work experience and an associate degree Schedule: Monday - Friday, 9am-6pm; Training ...

Progressive

Claims Adjuster Trainee

Carmel, IN · Hybrid

$54K - $57K/yr

... the claims process from start to finish. You'll have the support of a collaborative team and ... Two years work experience and an associate degree Schedule: Training: Monday-Friday, 8:30am-5:30pm;

Progressive

Claims Adjuster Trainee

Fort Wayne, IN · On-site

$54K - $57K/yr

... the claims process from start to finish. You'll have the support of a collaborative team and ... Two years work experience and an associate degree Schedule: Training: Monday-Friday, 8:30am-5:30pm;

Elevance Health

Claims Auditor Lead

Indianapolis, IN · Hybrid

Claims Auditor Lead Hybrid 1: This role requires associates to be in-office1 - 2days per week ... Coaches, mentors and develops associates to ensure processes, guidelines and tools are utilized ...

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Claims Processor Associate information

What does a claims processor associate do?

A Claims Processor Associate is responsible for reviewing, processing, and verifying insurance claims to ensure they are accurate and comply with policy guidelines. They investigate claim details, communicate with policyholders or medical providers for additional information, and enter claim data into company systems. Their role is crucial in ensuring timely and accurate payments or denials, helping both insurance companies and clients. Attention to detail, strong organizational skills, and excellent communication abilities are important for success in this position.

What are the key skills and qualifications needed to thrive as a claims processor associate, and why are they important?

To thrive as a Claims Processor Associate, you need strong attention to detail, analytical skills, and a high school diploma or equivalent, with some employers preferring experience in insurance or healthcare. Familiarity with claims management software, data entry systems, and basic office applications is typically required. Excellent organizational skills, clear communication, and the ability to work efficiently under deadlines are essential soft skills for this role. These abilities ensure accurate claims processing, minimize errors, and support timely service for clients and providers.

What are some common challenges faced by claims processor associates, and how can they be effectively managed?

Claims Processor Associates often encounter challenges such as handling a high volume of claims, navigating complex policy details, and meeting strict deadlines. Successfully managing these challenges requires strong organizational skills, attention to detail, and the ability to prioritize tasks effectively. Collaborating closely with team members and regularly communicating with supervisors can also help resolve discrepancies and ensure accuracy. Most organizations provide training and support to help associates stay updated on procedures and regulatory requirements, fostering a supportive work environment.

Is claims processing a stressful job?

Claims processing can be a stressful job due to tight deadlines, high volume of claims, and the need for accuracy. It often requires attention to detail, strong organizational skills, and the ability to handle complex or difficult cases. However, workload and stress levels vary depending on the employer and work environment.

What are the most commonly searched types of Claims Processor jobs in Indiana?

The most popular types of Claims Processor jobs in Indiana are:

What are popular job titles related to Claims Processor Associate jobs in Indiana?

For Claims Processor Associate jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Claims Processor Associate jobs in Indiana look for?

The top searched job categories for Claims Processor Associate jobs in Indiana are:

What cities in Indiana are hiring for Claims Processor Associate jobs?

Cities in Indiana with the most Claims Processor Associate job openings:

Claims Processor Associate jobs near you
Infographic showing various Claims Processor Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Associate Claims Specialist | PDC

Great West Casualty Company

Bloomington, IN • On-site

Other

Posted 3 days ago

New

Great West Casualty Company rating

8.8

Company rating: 8.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

58th of 315 rated insurance

Job description

Claims Specialist | Physical Damage
Locations: Bloomington, IN or Knoxville, TN
Hybrid Role: 3 Days in office and 2 days remote
Position Summary
As a Claims Specialist, you will investigate, evaluate, negotiate, and resolve physical damage claims while delivering outstanding service to our insureds. This role requires strong analytical, communication, and negotiation skills to ensure fair claim resolution, compliance with industry standards, and a positive customer experience.
What You'll Do
  • Investigate and adjust physical damage claims.
  • Review policy coverage and determine liability.
  • Guide customers through the claims process, including towing, cargo transfers, and repair coordination.
  • Gather and evaluate estimates, damage documentation, and other claim-related information.
  • Establish claim reserves and maintain accurate file documentation.
  • Work with independent adjusters, repair facilities, attorneys, and other stakeholders to resolve claims efficiently.
  • Negotiate settlements, issue payments, and identify subrogation and salvage opportunities.
  • Participate in an after-hours on-call rotation for emergency physical damage and cargo losses.
  • Perform other duties and projects as assigned.
What Makes You Successful
  • You have strong investigative and analytical skills and enjoy solving complex problems.
  • You communicate clearly and professionally with customers, vendors, attorneys, and internal partners.
  • You can confidently negotiate and make sound decisions in a fast-paced environment.
  • You are highly organized and able to manage multiple claims and competing priorities.
  • You pay close attention to detail and maintain thorough, accurate claim documentation.
  • You are customer-focused and committed to delivering fair, timely claim resolutions.
  • You work well independently while collaborating effectively with team members and business partners.
  • You remain calm and adaptable when handling urgent or sensitive claim situations.
Qualifications
Required
  • Bachelor's degree or equivalent combination of education and related experience.
  • Strong communication, negotiation, and customer service skills.
  • Ability to analyze facts, evaluate damages, and make sound claim decisions.
  • Ability to participate in an evening and weekend on-call rotation.
Preferred
  • Experience handling physical damage, cargo, auto, transportation, or commercial claims.
  • Knowledge of insurance policy coverage and claims handling practices.
  • Industry designations such as AIC, CPCU, or similar certifications.

Why Join Us
Join a team dedicated to delivering exceptional claims service while helping customers navigate complex liability situations. In this role, you'll have the opportunity to manage challenging bodily injury claims, collaborate with legal and industry professionals, and make a meaningful impact through fair, timely, and effective claim resolution.
Who We Are
At Great West, an Old Republic Company, we are dedicated to serving the people and businesses that keep America moving. As one of the nation's leading providers of insurance solutions for the trucking industry, we partner with drivers, fleets, agents, and customers to deliver exceptional service, innovative solutions, and trusted expertise. Our success is built on the strength of our employees, more than 1,200 professionals working across the country who are committed to integrity, collaboration, and making a difference every day.
We believe that great people build great companies. That's why we foster a culture where employees are valued, supported, and empowered to grow both personally and professionally. Whether you're helping customers, supporting business operations, or driving innovation, your contributions matter. If you're looking for a career with a stable, respected organization that prioritizes customer service, teamwork, continuous learning, and employee well-being, we invite you to join Great West as we help keep the nation's economy moving forward, one mile at a time.
To learn more about Great West and our office locations, please visit www.gwccnet.com.
Great West is an Equal Opportunity Employer.

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