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Remote Claims Associate Jobs in Indiana (NOW HIRING)

Kodiak Solutions

Account Resolution Associate

Indianapolis, IN · Remote

$45.40K - $61.70K/yr

Analyze and report credit balance trends identified while reviewing claims * Attend and prepare for ... Self-starter with ability to work independently in remote settings; prior remote experience ...

Powers Health

Associate Data Analyst

Munster, IN · Remote

The position is remote, but you need to live locally to come onsite periodically for meetings ... Familiarity with healthcare data (claims, patient, provider) is a plus. * Strong communication ...

Lantern

Strategy Analyst

Terre Haute, IN · Remote

Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic role ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Lantern

Strategy Analyst

Fort Wayne, IN · Remote

Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic role ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Lantern

Strategy Analyst

Gary, IN · Remote

Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic role ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Lantern

Strategy Analyst

Hammond, IN · Remote

Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic role ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

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Remote Claims Associate information

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$13

$19

$29

How much do remote claims associate jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote claims associate in Indiana is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Claims Associate, and why are they important?

To excel as a Remote Claims Associate, you typically need knowledge of insurance processes, attention to detail, and a high school diploma or relevant experience. Familiarity with claims management software, CRM systems, and sometimes specific certifications like AIC (Associate in Claims) are highly beneficial. Strong organizational skills, effective communication, and the ability to work independently are crucial soft skills for remote success. These competencies ensure accurate claims processing, customer satisfaction, and efficient remote workflow management.

How does a Remote Claims Associate typically collaborate with other team members while working from home?

As a Remote Claims Associate, you'll regularly communicate with team members, supervisors, and other departments through digital channels like email, instant messaging, and video conferencing. Collaboration often involves sharing updates on claim statuses, seeking guidance on complex cases, and participating in virtual team meetings. Many organizations use workflow management platforms and secure document-sharing tools to ensure seamless coordination and maintain data security. Building strong virtual communication skills is important to stay connected and contribute effectively to team goals.

What is a Remote Claims Associate?

A Remote Claims Associate is a professional who reviews, processes, and manages insurance claims from a remote location, typically working from home. They evaluate claim details, verify information, and communicate with policyholders, service providers, and other stakeholders to ensure claims are handled accurately and efficiently. This role often requires strong attention to detail, good communication skills, and proficiency with digital tools and claims management software. Remote Claims Associates may work for insurance companies, third-party administrators, or other organizations handling claims. The position allows for flexibility in work location while maintaining high standards of customer service and accuracy.

Can claims adjusters work remotely?

Yes, many claims adjusters work remotely, especially in roles that involve reviewing claims, communicating with clients, and using claims management software. Remote work arrangements are common in the insurance industry and often require strong communication skills and familiarity with digital tools.
What are the most commonly searched types of Remote Claims jobs in Indiana? The most popular types of Remote Claims jobs in Indiana are:
What are popular job titles related to Remote Claims Associate jobs in Indiana? For Remote Claims Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Claims Associate jobs in Indiana look for? The top searched job categories for Remote Claims Associate jobs in Indiana are:
Remote Claims Associate jobs near you
Infographic showing various Remote Claims Associate job openings in Indiana as of May 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 73% Physical, 11% Hybrid, and 16% Remote job distribution, with an average salary of $41,539 per year, or $20 per hour.

Claims Associate - Individual Life

American United Life Ins Co

Indianapolis, IN • On-site, Remote

$21.63 - $36.06/hr

Full-time, Part-time

Posted 4 hours ago

Job description

At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives!

The Individual Life Claims Associate is responsible for helping our customers maintain a sense of security by independently and effectively managing an assigned caseload of claims, in a fair and ethical manner and within all requirements and service standards.

Job Summary

Responsible for helping our customers maintain a sense of security by independently and effectively managing an assigned caseload of claims, in a fair and ethical manner and within all requirements and service standards.

Individual Life Claims Associate is responsible for:

  • Reviewing and processing Individual Life Claims
  • Clearing outstanding accounting
  • Clearing up eligibility issues
  • Performing adjustments
  • Level II Associates may train, mentor, and audi less experienced associates.
  • Level II Associates may work with escalating claim issues with minimal leadership consultation including taking on escalated calls

Primary duties may include, but are not limited to:

  • Customer Experience and support 40%
    • Effectively, accurately and timely communicate/collaborate with internal and external customers in accordance customer service protocols.
    • Independently investigate, collect, examine information to determine claim direction to make accurate, impartial claim determinations based on facts, policies, regulations, and department procedures, for claims including those of a complex nature.
    • Appropriately and independently use problem solving measures and discretion to investigate claims by utilizing appropriate investigative tools.
    • Correctly calculates and processes claim benefit payments due within authority level.
    • Prepares quality communication to agents, policy owners, insureds, beneficiaries, policyholders, medical providers, or other customer and business relationship parties.
    • Identify, understand, and appropriately refer matters to legal counsel or escalates claim issues with minimal leadership consultation.
  • Performance and Service expectations: 50%
    • Maintains or exceeds departmental deadlines, requirements, service, accuracy, timeliness, and performance standards. Completes correct accounting transactions and clearing according to departmental procedures.
  • Process Improvement 10%
    • Demonstrate EWA and support of the OneAmerica Ways.

Job Requirements

Required Education and/or Certifications

  • High School Diploma or GED. Bachelor's Degree preferred in Business Management, Operations Management, Statistics, or Insurance. Prior experience within a claim operation is preferred. Knowledge of insurance administration terms and processes are a plus. Desired minimum of 2-4 years’ work experience.

Recommended Education and/or Certifications

  • LOMA

Required Work Experience

  • Customer Service, and experience working with Microsoft applications
  • Or any combination of education and experience which would provide an equivalent background

We are currently seeking Level I & II Representative experience.

      #LI-SC1

      Salary Band: 3B

      This selected candidate will be expected to work hybrid in Indianapolis, IN but we may consider remote associates who are not local to Indianapolis, IN. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team building and collaboration.

      Consistent with applicable pay transparency laws, we disclose the compensation range for this position: $21.63 - 36.06 hourly. Actual compensation will be determined by factors such as education, experience, geographical location, and other job-related factors permitted by law. In addition to base pay, this role is eligible for an annual incentive program.

      We offer a comprehensive total rewards package designed to support you both at work and at home. Full‑time and part‑time associates working 30 or more hours per week are generally eligible for benefits, including but not limited to:

      • Medical & prescription, dental, vision insurance
      • Health Savings Account & Flexible Spending Accounts
      • Paid Time Off
      • 10 weeks 100% paid parental leave (after completing 12 months of employment)
      • 401(k) Plan with company match
      • Pension Plan
      • Company paid life & disability insurance
      • Wellness Program & Company paid employee assistance program
      • Clinic access subject to location* (*Indianapolis, Charlotte, Cincinnati)

      If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.

      Selected employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

      Disclaimer: American United Life Insurance Company (“OneAmerica Financial”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, or any other legally recognized protected basis under federal, state, or local law.

      For all positions:

      Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.

      To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.