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Claims Clerk Jobs (NOW HIRING)

CCMSI

Claim Clerk

Dublin, OH · On-site

Overview Claim Clerk Location : Dublin, OH Schedule: In Office - M-F 8am to 4:30pm Salary Range: 19 ... We don't just process claims-we support people. As the largest privately-owned Third Party ...

CCMSI

Claim Clerk

Dublin, OH

Overview Claim Clerk Location : Dublin, OH Schedule: In Office - M-F 8am to 4:30pm Salary Range: 19 ... We don't just process claims-we support people. As the largest privately-owned Third Party ...

City Of Hot Springs

Deputy Clerk

Hot Springs, AR · On-site

Assists civil and small claims clerk with daily duties and functions. * Performs any other related duties as required or assigned. Licenses or Certifications: * Shall not be a member of a Police ...

PeopleShare

Claims Specialist

Plymouth, PA

$18 - $20/hr

Claims Processor Plymouth Meeting, PA (100% On-Site) Monday-Friday | 8:00 AM-5:00 PM Pay: $18-$20 ... clerk, program manager, account manager, client account representative, warehouse, assembly ...

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How much do claims clerk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for claims clerk in the United States is $15.97, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

Is insurance claims a stressful job?

Claims clerks often work in fast-paced environments where accuracy and attention to detail are essential, which can lead to stressful situations, especially when handling complex or high-volume claims. The job requires strong organizational skills and the ability to manage deadlines, but stress levels vary depending on workload and workplace support.

What is the difference between Claims Clerk vs Claims Processor?

AspectClaims ClerkClaims Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance knowledgeHigh school diploma; insurance or claims processing certification preferred
Work EnvironmentOffice setting, handling administrative tasksOffice setting, reviewing and processing insurance claims
Employer & IndustryInsurance companies, healthcare providers, government agenciesInsurance companies, third-party administrators, healthcare providers
Search & Comparison IntentUnderstanding administrative roles in claims processingLearning about claims processing duties and skills

Claims Clerks primarily handle administrative and clerical tasks related to insurance claims, while Claims Processors focus on reviewing, verifying, and processing claims. Both roles require similar credentials and work in comparable environments, but their specific responsibilities differ slightly. Claims Clerks support the claims workflow, whereas Claims Processors actively evaluate and approve claims for payment.

What are the key skills and qualifications needed to thrive as a claims clerk?

To thrive as a Claims Clerk, you need strong attention to detail, organizational skills, and a high school diploma or equivalent, with some employers preferring experience in administrative or insurance roles. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is typically required. Excellent communication, problem-solving abilities, and a customer service mindset help you excel in handling inquiries and resolving issues efficiently. These skills ensure accurate processing of claims, minimize errors, and promote positive client interactions, which are vital for a company's reputation and operational efficiency.

What does a claims clerk do?

A Claims Clerk is responsible for processing insurance claims by reviewing, verifying, and entering claim information into computer systems. They ensure all necessary documentation is complete, communicate with clients or policyholders as needed, and follow up on outstanding claims. Claims Clerks play a crucial role in ensuring claims are handled efficiently and accurately, helping insurance companies deliver timely service to their customers.

What are some common challenges faced by claims clerks, and how can they effectively manage them?

Claims Clerks often deal with high volumes of paperwork and must ensure accuracy while processing claims in a timely manner. Managing competing priorities and strict deadlines can be challenging, especially when working with multiple departments or handling complex cases. To be successful, Claims Clerks should develop strong organizational skills, maintain clear communication with adjusters and customers, and utilize available technology to streamline workflows and minimize errors.

What is the role of a claims clerk?

A claims clerk is responsible for processing insurance claims, verifying information, and ensuring accurate documentation. They often use specialized software and must pay close attention to detail to facilitate efficient claims handling and support the claims adjusters or managers.
More about Claims Clerk jobs
What cities are hiring for Claims Clerk jobs? Cities with the most Claims Clerk job openings:
Who are the top companies hiring for Claims Clerk jobs? The top employers for Claims Clerk jobs are:
What states have the most Claims Clerk jobs? States with the most job openings for Claims Clerk jobs include:
What are popular job titles related to Claims Clerk jobs? For Claims Clerk jobs, the most frequently searched job titles are:
Claims Clerk jobs near you
Infographic showing various Claims Clerk job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $33,224 per year, or $16 per hour.

Claim Clerk

CCMSI

Dublin, OH • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Overview
Claim Clerk
Location: Dublin, OH
Schedule: In Office - M-F 8am to 4:30pm
Salary Range: 19.00 to 21.00 per hour (37.5 hours weekly)
Build Your Career With Purpose at CCMSI
At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.
We don't just process claims-we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.
Job Summary
The Claim Clerk provides essential administrative and clerical support to claims professionals, helping ensure the efficient handling, organization, and processing of claim files and related documentation. This role serves as a key support resource to claim teams handling Ohio and Michigan claims and plays an important role in maintaining service excellence for our clients.
This position is ideal for someone who enjoys administrative work, excels at organization, communicates effectively, and takes pride in keeping processes running smoothly. The successful candidate will be detail-oriented, dependable, and capable of managing multiple priorities in a structured office environment.
Prior office support experience is highly valued, and insurance industry experience is a plus.
Responsibilities
What You'll Do
  • Provide administrative and clerical support to claims professionals and client service teams
  • Match, sort, and distribute incoming claim mail and correspondence
  • Set up new claim files and complete required file setup procedures
  • File and maintain claim-related documents within electronic and physical claim files
  • Summarize correspondence and documentation in claim notes as directed by claims staff
  • Follow up on outstanding bills and claim-related documentation
  • Retrieve, organize, and maintain closed claim files and records storage systems
  • Scan, copy, and distribute claim documentation as needed
  • Return calls from providers and other parties as directed by claims staff
  • Assist with reception coverage and front-office responsibilities when needed
  • Support claim teams in meeting client service commitments and operational goals
  • Maintain confidentiality of claim, client, and medical information
  • Perform additional administrative duties as assigned

Qualifications
What You'll Bring
Required
  • High School Diploma or equivalent
  • Prior administrative, clerical, office support, customer service, or data entry experience
  • Strong organizational and time-management skills
  • Excellent attention to detail and accuracy
  • Strong written and verbal communication skills
  • Ability to manage multiple tasks and deadlines simultaneously
  • Professional demeanor and strong customer service skills
  • Ability to work independently and as part of a team
  • Proficiency with Microsoft Office, including:
    • Outlook
    • Word
    • Excel
  • Reliable attendance during scheduled work hours

Nice to Have:
  • Prior insurance, claims, legal, medical, or professional office experience
  • Experience handling document management, records administration, or data entry
  • Experience supporting multiple team members in a fast-paced environment
  • Familiarity with claim files, medical records, or insurance documentation

Why You'll Love Working Here
  • 4 weeks (Paid time off that accrues throughout the year in accordance with company policy)+ 10 paid holidays in your first year
  • Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
  • Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
  • Career growth: Internal training and advancement opportunities
  • Culture: A supportive, team-based work environment

How We Measure Success
At CCMSI, great workers stand out through ownership, accuracy, and impact. We measure success by:
  • Quality claim handling - thorough investigations, strong documentation, well-supported decisions
  • Compliance & audit performance - adherence to jurisdictional and client standards
  • Timeliness & accuracy - purposeful file movement and dependable execution
  • Client partnership - proactive communication and strong follow-through
  • Professional judgment - owning outcomes and solving problems with integrity
  • Cultural alignment - believing every claim represents a real person and acting accordingly

Compensation & Compliance
The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.
CCMSI posts internal career opportunities in compliance with applicable state and local promotion transparency laws.
Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.
ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.
Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.
Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.
Our Core Values
At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:
  • Lead with transparency We build trust by being open and listening intently in every interaction.
  • Perform with integrity We choose the right path, even when it is hard.
  • Chase excellence We set the bar high and measure our success. What gets measured gets done.
  • Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
  • Win together Our greatest victories come when our clients succeed.

We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you.
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