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Claims Assistant Jobs in Rochester, NY (NOW HIRING)

GO Car Wash

Assistant General Manager

Rochester, NY · On-site

$22.50/hr

... claims when they occur. You'll also assist with hiring, training, coaching, managing and developing our Teammates to perform their jobs well, grow their responsibilities, and uphold our values, by ...

GO Car Wash

Assistant General Manager

Rochester, NY

$22.50/hr

... claims when they occur. You'll also assist with hiring, training, coaching, managing and developing our Teammates to perform their jobs well, grow their responsibilities, and uphold our values, by ...

GO Car Wash

Assistant General Manager

Rochester, NY · On-site

$22.50/hr

... claims when they occur. You'll also assist with hiring, training, coaching, managing and developing our Teammates to perform their jobs well, grow their responsibilities, and uphold our values, by ...

GO Car Wash

Assistant General Manager

Rochester, NY · On-site

$22.50/hr

... claims when they occur. You'll also assist with hiring, training, coaching, managing and developing our Teammates to perform their jobs well, grow their responsibilities, and uphold our values, by ...

Angels In Your Home LHCSA

Medical Biller

Rochester, NY · On-site

$20 - $25/hr

... claims. * Communicate with payers, managed care plans, insurance representatives, and other parties regarding claim status, payment issues, and billing corrections. * Assist with resolving claim ...

Angels In Your Home

Medical Biller

Rochester, NY · On-site

$20 - $25/hr

... claims. * Communicate with payers, managed care plans, insurance representatives, and other parties regarding claim status, payment issues, and billing corrections. * Assist with resolving claim ...

Angels In Your Home

Medical Biller

Rochester, NY · Remote

$20 - $25/hr

... claims. * Communicate with payers, managed care plans, insurance representatives, and other parties regarding claim status, payment issues, and billing corrections. * Assist with resolving claim ...

HCR Home Care

Billing Specialist

Rochester, NY · On-site

$20 - $25/hr

Work pre-post reports prior to submission to ensure claims are correct. * Initiate and complete enrollment process for payers/providers in medical clearing house. * Assist in adding and maintaining ...

RemX

Be Seen First

Medical Biller

Newark, NY · On-site

$21/hr

... claims and billing issues * Update and maintain billing and payment tracking spreadsheets * Interact with clients regarding billing and payment inquiries * Assist with incoming mail and related ...

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All JobsClaims JobsClaims Assistant JobsClaims Assistant Jobs in Rochester, NY

Claims Assistant information

See Rochester, NY salary details

$13

$20

$27

How much do claims assistant jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for claims assistant in Rochester, NY is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $22.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claims Assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How to become a claims assistant?

To become a claims assistant, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with insurance policies and claims processing. Some employers prefer candidates with post-secondary education or relevant certifications, and on-the-job training is often provided. Proficiency in computer software and attention to detail are important for success in this role.

How much do adjusters make per claim?

Claims adjusters typically do not earn a fixed amount per claim; instead, they are usually salaried employees or paid hourly. Their income depends on factors such as experience, location, and the complexity of claims handled, with average annual salaries ranging from $50,000 to $80,000. Some adjusters may receive bonuses or commissions based on productivity or performance.

What Are the Duties of a Claims Assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a Claims Assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

Is claims a stressful job?

A claims assistant role can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. The job often requires attention to detail, communication skills, and the ability to work under pressure, which can contribute to stress levels.

What does a claims assistant do?

A claims assistant supports insurance claims processing by collecting and reviewing claim information, verifying documentation, and communicating with clients and adjusters. They often use specialized software and need strong organizational and communication skills to ensure accurate and efficient claim handling.
More about Claims Assistant jobs
What are the most commonly searched types of Claims jobs in Rochester, NY? The most popular types of Claims jobs in Rochester, NY are:
What are popular job titles related to Claims Assistant jobs in Rochester, NY? For Claims Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Claims Assistant jobs in Rochester, NY look for? The top searched job categories for Claims Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Claims Assistant jobs? Cities near Rochester, NY with the most Claims Assistant job openings:
Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,200 per year, or $20.8 per hour.

Medical Biller/Coder - Part Time In House

Greater Rochester Neurological Associates, P.C.

Rochester, NY • On-site

$17 - $20/hr

Part-time

Posted 20 days ago

Job description

Job Summary
We are seeking a Part-Time in house Medical Biller/Coder to join our team! As a Medical Biller/Coder, you will be working closely with our providers and patients to answer questions related to billing. You will also assist other Medical Billers/Coders with insurance verification, processing claims and patient bills, processing payments and follow-up with outstanding claims/balances.  The ideal candidate is certified in medical coding, has excellent attention to detail, strong customer service skills, able to multitask and is comfortable spending much of the day on the phone. 

Responsibilities 
  • Assist with processing of insurance claims through commercial, private, Medicaid and Medicare insurance
  • Note and process all necessary forms from the insurance
  • Assist patients in navigating the billing and insurance landscape, including collecting all necessary forms and signatures
  • Work with medical providers to obtain charge information and billing details
  • Enter all billing and payment information into the system properly and without errors
  • Follow up with outstanding claims and patient payments
  • Answer phones, assist patients with questions, take messages, and screen calls
  • Maintains the highest level of confidentiality
Qualifications
  • Certified in medical coding
  • Strong customer service skills
  • Strong organization skills
  • Excellent attention to detail and high level of accuracy
  • Ability to multitask