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Claims Assistant Jobs in Rochester, NY (NOW HIRING)

GO Car Wash

Assistant General Manager

Canandaigua, NY · On-site

$22.50/hr

... claims when they occur. You'll also assist with hiring, training, coaching, managing and developing our Teammates to perform their jobs well, grow their responsibilities, and uphold our values, by ...

Angels In Your Home LHCSA

Medical Biller

Rochester, NY · On-site

$20 - $25/hr

... claims. * Communicate with payers, managed care plans, insurance representatives, and other parties regarding claim status, payment issues, and billing corrections. * Assist with resolving claim ...

Angels In Your Home

Medical Biller

Rochester, NY · On-site

$20 - $25/hr

... claims. * Communicate with payers, managed care plans, insurance representatives, and other parties regarding claim status, payment issues, and billing corrections. * Assist with resolving claim ...

Angels In Your Home

Medical Biller

Rochester, NY · Remote

$20 - $25/hr

... claims. * Communicate with payers, managed care plans, insurance representatives, and other parties regarding claim status, payment issues, and billing corrections. * Assist with resolving claim ...

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All JobsClaims JobsClaims Assistant JobsClaims Assistant Jobs in Rochester, NY

Claims Assistant information

See Rochester, NY salary details

$13

$20

$27

How much do claims assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for claims assistant in Rochester, NY is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $22.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims. The role may require familiarity with insurance policies and attention to detail.
More about Claims Assistant jobs
What are the most commonly searched types of Claims jobs in Rochester, NY? The most popular types of Claims jobs in Rochester, NY are:
What are popular job titles related to Claims Assistant jobs in Rochester, NY? For Claims Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Claims Assistant jobs in Rochester, NY look for? The top searched job categories for Claims Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Claims Assistant jobs? Cities near Rochester, NY with the most Claims Assistant job openings:
Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,200 per year, or $20.8 per hour.

Physician Assistant in Rochester, NY

The IMA Group

Rochester, NY

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Physician Assistant – Veteran Medical Evaluations
IMA is seeking a compassionate Physician Assistant to conduct medical evaluations for veterans related to service-connected disability claims. This role is evaluation-only (no treatment, no on-call), allowing you to focus on assessments, record reviews, and medical reporting using VA guidelines.
What You’ll Do:
  • Perform medical histories and physical exams
  • Review diagnostic and ancillary testing
  • Prepare VA-compliant medical reports
  • Submit evaluations through an easy-to-use digital platform
What We’re Looking For:
  • Licensed Physician Assistant
  • Master’s degree in Nurse Practitioner Studies
  • At least 1 year of Nurse Practitioner experience (primary care, urgent care, EM, IM, PM&R, ortho preferred)
What We Offer:
  • Salary range: $115,000–$130,000 (FT); part-time available
  • Full benefits including medical, dental, vision & 401(k)
  • Paid time off, holidays & parental leave
  • No on-call or follow-up responsibilities
 
The IMA Group is an Affirmative Action/Equal Opportunity Employer

Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities. #LI-TM1#LI-ONSITE
IMA Group logo

About IMA Group

Sourced by ZipRecruiter

IMA Group is a prominent player in the healthcare sector headquartered in Tarrytown, NY, USA. The company is known for offering a range of comprehensive health assessments, disability evaluations, as well as related services. It has been providing these services for over three decades, having been established back in the late 1980s. IMA Group is driven by a core mission – to assist individuals and families through challenging times of their lives with their health and disability-related services. The company believes in delivering personalized, professional, and compassionate service.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Tarrytown, NY, US

Year founded

1990

Social media

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