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Claims Manager Jobs in Rochester, NY (NOW HIRING)

Analyst - Claims Management Location: Rochester, NY; Albany, NY; Kirkwood, NY or Brewster, NY. Work type: Office The salary range for this position is dependent upon experience, ranging from $65,840 ...

Analyst - Claims Management Location: Rochester, NY; Albany, NY; Kirkwood, NY or Brewster, NY. Work type: Office The salary range for this position is dependent upon experience, ranging from $65,840 ...

Complex Claims Specialist

Rochester, NY · On-site

$127K - $148K/yr

Manage significant client relationships for claims department, collaborate with underwriting on marketing. * Investigate and document most significant exposures, setting appropriate indemnity and ...

Management retains the discretion to add or to change the duties of the position at any time As ... Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive ...

Claims Assistant SSL

Canandaigua, NY · On-site

$17.68 - $21.87/hr

Accurately file claimant specific information into the DocuWare system with oversight and manager interaction when needed. * Accurately inputting Paid Family Leave and Disability claims into the ...

Claims Assistant SSL

Canandaigua, NY · Hybrid

$17.68 - $21.87/hr

Accurately file claimant specific information into the DocuWare system with oversight and manger interaction when needed. * Accurately inputting Paid Family Leave and Disability claims into the ...

Senior Claims Analyst

Rochester, NY · On-site

$85K - $98K/yr

Follow standard claims protocols for documentation, coverage investigations, and file management. * Maintain accurate and organized claims files. * Investigate and document incident particulars ...

Senior Claims Analyst

Rochester, NY · On-site

$85K - $98K/yr

Follow standard claims protocols for documentation, coverage investigations, and file management. * Maintain accurate and organized claims files. * Investigate and document incident particulars ...

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers ... Managing your own inventory while working independently, you'll work closely with body shops and ...

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Claims Manager information

See Rochester, NY salary details

$34.5K

$86.7K

$137.1K

How much do claims manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for claims manager in Rochester, NY is $86,690.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,100.00 and $103,600.00 per year, depending on experience, location, and employer.

What does a claims manager do?

A Claims Manager oversees the processing and resolution of insurance claims within an organization. Their responsibilities include evaluating claims, ensuring compliance with company policies and legal regulations, and managing a team of claims adjusters or examiners. Claims Managers work to ensure claims are handled efficiently and fairly, often acting as a point of escalation for complex or disputed cases. They also analyze data to improve claims processes and mitigate risk. Effective communication and leadership skills are essential in this role.

What skills and qualifications are needed to be a claims manager?

To thrive as a Claims Manager, you need expertise in insurance policies, risk assessment, and claims processing, usually supported by a degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is typically required. Strong analytical thinking, negotiation skills, and effective communication help you manage complex cases and lead teams successfully. These skills and qualities are vital for ensuring accurate claims resolution, minimizing financial loss, and maintaining client trust.

How does a claims manager balance high case volumes with thorough and accurate claim assessments?

Claims Managers often face the challenge of managing a large number of claims while maintaining quality and compliance. To address this, they implement efficient workflows, delegate tasks among team members, and use claims management software to automate routine processes. Regular team meetings and performance tracking help ensure that each claim is processed accurately and within regulatory timelines. Strong organizational skills and effective communication are key to balancing these demands and supporting both claimants and internal stakeholders.

What is the difference between Claims Manager vs Claims Adjuster?

AspectClaims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees claims departments, manages teams, and develops policies within insurance companiesEvaluates individual claims, investigates damages, and determines settlement amounts
Employer & Industry UsageCommonly employed in insurance companies, handling claims processes and team managementFound in insurance firms, adjusting claims directly with policyholders and providers

In summary, Claims Managers oversee the claims process and manage teams, requiring leadership skills and industry certifications. Claims Adjusters focus on evaluating individual claims, investigating damages, and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning over $120,000. Salaries vary based on location, industry, and level of experience, and many claims managers hold certifications such as the CPCU or ARM to advance their careers.

What is the role of a claims manager?

A claims manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with policies. They evaluate claim validity, coordinate with adjusters and clients, and may use claims management software to streamline operations.

What are the most commonly searched types of Claims jobs in Rochester, NY?

The most popular types of Claims jobs in Rochester, NY are:

What are popular job titles related to Claims Manager jobs in Rochester, NY?

For Claims Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Claims Manager jobs in Rochester, NY look for?

The top searched job categories for Claims Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Claims Manager jobs?

Cities near Rochester, NY with the most Claims Manager job openings:

Infographic showing various Claims Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $86,690 per year, or $41.7 per hour.

$170 - $190/hr

Other

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Job description

Job Overview

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide.At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex.Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.Claims Manager, Directors &Officers (D&O) Liability.Preferred Location: New York. Alternate Locations: Chicago, Atlanta, LosAngeles, Philadelphia or SanFrancisco.

Responsibilities

This position will be responsible for the active management of D&O and other Financial Lines claims within the Financial and Professional Lines (FLPL) Claims Group.Prior experience handling FLPL claims, including primary private and non-profit D&O claims is strongly preferred.The successful candidate will evaluate coverage, draft coverage correspondence, undertake claims investigations, manage defense counsel and legal spend, assess liability and financial exposure, and effectively negotiate cost‑effective, good faith claims resolutions.

Compensation

For individuals assigned and/or hired to work in NewYork, Starr Insurance Companies is required by law to include a reasonable estimate of the compensation range for this role.The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications; and other business and organizational needs.A reasonable estimate of the current range is $170,000–$190,000.

Qualifications
  • Bachelor’s degree (JurisDoctor preferred).
  • 5+ years of experience in the insurance/legal profession dealing specifically with FLPL claims.
  • Experience handling primary private and non-profit D&O, fiduciary liability (ERISA) and fidelity claims preferred.
  • Carrier experience a plus.
  • In‑depth understanding of policy language/coverage.
  • Experience managing, evaluating, mediating and negotiating FLPL claims.
  • In‑depth knowledge of the U.S. legal system, civil litigation, and ADR proceedings.
  • Comprehensive understanding and knowledge of federal and state laws applicable to various claims presented under FLPL policies.
  • Strong interpersonal and communication skills, both verbal and written.
Equal Opportunity Employment

Starr is an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.We recruit and develop our people based on merit and are committed to creating an inclusive environment for all employees.

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