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Claims Manager Jobs in Rochester, NY (NOW HIRING)

Analyst - Claims Management Location: Rochester, NY; Albany, NY or Kirkwood, NY. Work type: Office The salary range for this position is dependent upon experience, ranging from $65,840 to $82,300.

... managing high case loads <900. Key Responsibilities: ✨ Conduct thorough investigations into worker's compensation claims. ✨ Assess and analyze claim information to ensure accurate and fair ...

Complex Claims Specialist

Rochester, NY · On-site

$127K - $148K/yr

Manage significant client relationships for claims department, collaborate with underwriting on marketing. * Investigate and document most significant exposures, setting appropriate indemnity and ...

Claims Adjuster Trainee

Rochester, NY · Hybrid

$60.50K - $63K/yr

In a fast-paced environment, you'll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team ...

Claims Assistant SSL

Canandaigua, NY · Hybrid

$17.68 - $21.87/hr

Accurately file claimant specific information into the DocuWare system with oversight and manger interaction when needed. * Accurately inputting Paid Family Leave and Disability claims into the ...

Collision - Manager

Webster, NY · On-site

$80K - $100K/yr

This role manages technicians and support staff, coordinates with insurance companies on estimates and supplemental claims, and ensures compliance with all required training, safety standards, and ...

This role manages technicians and support staff, coordinates with insurance companies on estimates and supplemental claims, and ensures compliance with all required training, safety standards, and ...

Auto Damage Claims Adjuster

Rochester, NY · On-site

$67K - $81.20K/yr

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers ... Managing your own inventory while working independently, you'll work closely with body shops and ...

Senior Claims Analyst

Rochester, NY · On-site

$85K - $98K/yr

Follow standard claims protocols for documentation, coverage investigations, and file management. * Maintain accurate and organized claims files. * Investigate and document incident particulars ...

Senior Claims Analyst

Rochester, NY · On-site

$85K - $98K/yr

Follow standard claims protocols for documentation, coverage investigations, and file management. * Maintain accurate and organized claims files. * Investigate and document incident particulars ...

Claims Analyst

Bergen, NY · On-site

$20 - $26/hr

Risk Management - Assist & work closely with Senior Claims Analyst and Chief Financial Officer in the administration of product liability claims * Accounts Receivable - work with A/R in the ...

Claims Analyst

Bergen, NY · On-site

$20 - $26/hr

Risk Management - Assist & work closely with Senior Claims Analyst and Chief Financial Officer in the administration of product liability claims * Accounts Receivable - work with A/R in the ...

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Claims Manager information

See Rochester, NY salary details

$34.7K

$87.2K

$138K

How much do claims manager jobs pay per year?

As of May 28, 2026, the average yearly pay for claims manager in Rochester, NY is $87,221.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $104,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claims Manager, and why are they important?

To thrive as a Claims Manager, you need expertise in insurance policies, risk assessment, and claims processing, usually supported by a degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is typically required. Strong analytical thinking, negotiation skills, and effective communication help you manage complex cases and lead teams successfully. These skills and qualities are vital for ensuring accurate claims resolution, minimizing financial loss, and maintaining client trust.

How does a Claims Manager typically balance the demands of high case volumes with ensuring thorough and accurate claim assessments?

Claims Managers often face the challenge of managing a large number of claims while maintaining quality and compliance. To address this, they implement efficient workflows, delegate tasks among team members, and use claims management software to automate routine processes. Regular team meetings and performance tracking help ensure that each claim is processed accurately and within regulatory timelines. Strong organizational skills and effective communication are key to balancing these demands and supporting both claimants and internal stakeholders.

What does a Claims Manager do?

A Claims Manager oversees the processing and resolution of insurance claims within an organization. Their responsibilities include evaluating claims, ensuring compliance with company policies and legal regulations, and managing a team of claims adjusters or examiners. Claims Managers work to ensure claims are handled efficiently and fairly, often acting as a point of escalation for complex or disputed cases. They also analyze data to improve claims processes and mitigate risk. Effective communication and leadership skills are essential in this role.

What job makes $10,000 a month without a degree?

Claims managers typically do not earn $10,000 a month without a degree; high earnings in this field usually require extensive experience and industry knowledge. Jobs that can pay this amount without a degree often include sales, real estate, or entrepreneurship, but they depend heavily on individual performance and skills. Certifications or specialized training may enhance earning potential in some roles, but high income without formal education is generally associated with sales or business ownership.

What is the difference between Claims Manager vs Claims Adjuster?

AspectClaims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees claims departments, manages teams, and develops policies within insurance companiesEvaluates individual claims, investigates damages, and determines settlement amounts
Employer & Industry UsageCommonly employed in insurance companies, handling claims processes and team managementFound in insurance firms, adjusting claims directly with policyholders and providers

In summary, Claims Managers oversee the claims process and manage teams, requiring leadership skills and industry certifications. Claims Adjusters focus on evaluating individual claims, investigating damages, and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

What are the most commonly searched types of Claims jobs in Rochester, NY? The most popular types of Claims jobs in Rochester, NY are:
What are popular job titles related to Claims Manager jobs in Rochester, NY? For Claims Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Claims Manager jobs in Rochester, NY look for? The top searched job categories for Claims Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Claims Manager jobs? Cities near Rochester, NY with the most Claims Manager job openings:

Analyst - Claims Management

Iberdrola

Rochester, NY • On-site

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

Job Title: Analyst - Claims Management
Location: Rochester, NY; Albany, NY or Kirkwood, NY.
Work type: Office
The salary range for this position is dependent upon experience, ranging from $65,840 to $82,300.
What We Offer:
  • Competitive benefits and growth opportunities
  • Generous performance-based bonuses
  • 12% 401(k) match
  • Comprehensive health, dental, and vision insurance
  • Tuition reimbursement
  • Professional development and clear career-advancement pathways

For more information, please visit: Benefits - Avangrid
Job Summary
The Analyst, Claims Management is responsible for the investigation, evaluation, negotiation and settlement of property damage and personal injury claims filed with Avangrid Network's operating companies in New York. The selected candidate must manage claim files through conclusion in a diligent and professional manner, be detail oriented in maintaining file records and documents that have the potential to be used in litigation, and proactive in advising management of high-risk claims, incidents and trends relevant to business operations and risk.
Responsibilities:
  • Investigates, manages and reports on all aspects of self-insured retained loss claims and potential claims involving automobile liability, general liability, property damage and personal injuries.
  • Negotiates and settles claims in accordance with company policy. Works directly with legal staff and outside counsel on larger claims.
  • Supports other groups, such as customer service and regulatory, on issues relating to customer relations and/or regulatory complaints.
  • Provides analysis and fact-finding to support corporate property and liability claims and incident investigations.
  • Enters, maintains and closes records on STARS claims management system.
  • Provides support in responding to PUC/PSC complaints associated with claims.
  • Assigned "on-call" status, providing 7-day, 24-hour support on a rotating basis, approximately every 4 - 6 weeks, as required.

  • Financial Responsibilities include:
  • Manages spending on outside claims adjusters.
  • Determines fair value for settling claims.
  • Supports claims financial reporting on a monthly, quarterly and annual basis.
  • Ensures efficiency.
  • Negotiates financial settlements favorable to the Company and its customers.
  • Creates Revenue Enhancements.

Required Qualifications:
  • Bachelor's degree in a related field with a minimum of 3 years relevant experience. An equivalent combination of education and experience may be considered.
  • Established knowledge and familiarity with insurance adjustment, third-party claims investigation practices and/or litigation.
  • Strong interpersonal skills with an ability to actively listen and communicate effectively in writing and orally with customers and all levels of the organization.
  • Ability to establish and maintain collaborative and productive relationships within the organization's Legal Department which manages the Claims Group.
  • Strong organizational and time management skills with a commitment to solving problems on behalf of customers.
  • Proficient computer skills, specifically the Microsoft Office suite and an ability to learn to use claims management database.
  • Ability to negotiate a favorable outcome on a claim for property damages or personal injury.
  • A high level of attention to detail, good judgment, analytical ability and decision making is essential.
  • The ability to investigate, analyze and document facts is a must.
  • Results oriented and proactive.
  • Nature of work requires strict adherence to confidentiality.

Preferred Qualifications:
  • Prior experience working in a law firms, corporate legal department, insurance company or other setting related to the investigation and assessment of property and casualty claims field.

Behavioral Competencies:
• Develop self & others
• Empower to grow
• Collaborate and share
• Be a role model
• Focus to achieve results
• Be agile
#LI-NB1
#LI-office
Company:
ROCHESTER GAS & ELEC CORP
Mobility Information
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.
At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.
Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power.
Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management.
Job Posting End Date:
June-13-2026