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Claims Manager Jobs in Rochester, NY (NOW HIRING)

Iberdrola

Analyst - Claims Management

Rochester, NY · Hybrid

Analyst - Claims Management Location: Rochester, NY; Albany, NY; Kirkwood, NY or Brewster, NY. Work type: Office The salary range for this position is dependent upon experience, ranging from $65,840 ...

Iberdrola

Analyst - Claims Management

Rochester, NY · On-site

Analyst - Claims Management Location: Rochester, NY; Albany, NY; Kirkwood, NY or Brewster, NY. Work type: Office The salary range for this position is dependent upon experience, ranging from $65,840 ...

Primma, LLC

Complex Claims Specialist

Rochester, NY · On-site

$127K - $148K/yr

Manage significant client relationships for claims department, collaborate with underwriting on marketing. * Investigate and document most significant exposures, setting appropriate indemnity and ...

Primma, LLC

Complex Claims Specialist

Rochester, NY · On-site

$127K - $148K/yr

Manage significant client relationships for claims department, collaborate with underwriting on marketing. * Investigate and document most significant exposures, setting appropriate indemnity and ...

Progressive

Claims Adjuster Trainee

Rochester, NY · Hybrid

$60K - $63K/yr

In a fast-paced environment, you'll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team ...

Hiscox

AVP, Allied Healthcare

Farmington, NY · On-site

$160 - $210K/hr

Manages team of 5-7 Claim Professionals handling Allied Healthcare claims * Drives team engagement, development, performance, and growth * Drives Key Performance Indicators and adherence to Hiscox ...

Reliance Matrix

Claims Examiner II - SSL

Canandaigua, NY · On-site

$25.10 - $31.37/hr

Develop basic claims skills and an understanding of claim practices and procedures. * Utilizes most ... Manages assigned case load and processes within the specified time requirements. * Good written ...

Reliance Standard

Claims Assistant SSL

Canandaigua, NY · On-site

$17.68 - $21.87/hr

Accurately file claimant specific information into the DocuWare system with oversight and manager interaction when needed. * Accurately inputting Paid Family Leave and Disability claims into the ...

Rsli

Claims Examiner II - SSL

Canandaigua, NY

$25.10 - $31.37/hr

Develop basic claims skills and an understanding of claim practices and procedures. * Utilizes most ... Manages assigned case load and processes within the specified time requirements. * Good written ...

Gallagher

Associate Client Service Manager

Batavia, NY · On-site

Bachelor's degree with minimum 1+ years client service and/or claims management experience OR- High School degree/GED with a minimum of 3+ years client service and/or claims management experience * A ...

Reliance Matrix

Claims Assistant SSL

Canandaigua, NY · On-site

$17.68 - $21.87/hr

Accurately file claimant specific information into the DocuWare system with oversight and manger interaction when needed. * Accurately inputting Paid Family Leave and Disability claims into the ...

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All JobsClaims JobsClaims Manager JobsClaims Manager Jobs in Rochester, NY

Claims Manager information

See Rochester, NY salary details

$33.9K

$85K

$134.5K

How much do claims manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for claims manager in Rochester, NY is $85,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,800.00 and $101,600.00 per year, depending on experience, location, and employer.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning higher. Salaries can vary based on location, industry, and level of experience, and many claims managers hold certifications such as the Chartered Property Casualty Underwriter (CPCU).

What is the difference between Claims Manager vs Claims Adjuster?

AspectClaims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees claims departments, manages teams, and develops policies within insurance companiesEvaluates individual claims, investigates damages, and determines settlement amounts
Employer & Industry UsageCommonly employed in insurance companies, handling claims processes and team managementFound in insurance firms, adjusting claims directly with policyholders and providers

In summary, Claims Managers oversee the claims process and manage teams, requiring leadership skills and industry certifications. Claims Adjusters focus on evaluating individual claims, investigating damages, and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

What is the role of a claims manager?

A claims manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with policies. They evaluate claim validity, coordinate with adjusters and clients, and may use claims management software to streamline operations.

How does a claims manager balance high case volumes with thorough and accurate claim assessments?

Claims Managers often face the challenge of managing a large number of claims while maintaining quality and compliance. To address this, they implement efficient workflows, delegate tasks among team members, and use claims management software to automate routine processes. Regular team meetings and performance tracking help ensure that each claim is processed accurately and within regulatory timelines. Strong organizational skills and effective communication are key to balancing these demands and supporting both claimants and internal stakeholders.

What skills and qualifications are needed to be a claims manager?

To thrive as a Claims Manager, you need expertise in insurance policies, risk assessment, and claims processing, usually supported by a degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is typically required. Strong analytical thinking, negotiation skills, and effective communication help you manage complex cases and lead teams successfully. These skills and qualities are vital for ensuring accurate claims resolution, minimizing financial loss, and maintaining client trust.

What does a claims manager do?

A Claims Manager oversees the processing and resolution of insurance claims within an organization. Their responsibilities include evaluating claims, ensuring compliance with company policies and legal regulations, and managing a team of claims adjusters or examiners. Claims Managers work to ensure claims are handled efficiently and fairly, often acting as a point of escalation for complex or disputed cases. They also analyze data to improve claims processes and mitigate risk. Effective communication and leadership skills are essential in this role.
More about Claims Manager jobs
What are the most commonly searched types of Claims jobs in Rochester, NY? The most popular types of Claims jobs in Rochester, NY are:
What are popular job titles related to Claims Manager jobs in Rochester, NY? For Claims Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Claims Manager jobs in Rochester, NY look for? The top searched job categories for Claims Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Claims Manager jobs? Cities near Rochester, NY with the most Claims Manager job openings:
Claims Manager jobs near you
Infographic showing various Claims Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $85,029 per year, or $40.9 per hour.

Workers' Compensation Claims Consultant

Acrisure

Rochester, NY • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Job Description
About Acrisure
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services - and more.
In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
Responsibilities:
  • Provide clients with customer service such as answering claims related questions, discussing claims processes and following up with the client at the conclusion of the claim to ensure all issues were addressed
  • Contact clients and gather all appropriate information to adequately report claims and report claims to all appropriate carriers under all appropriate lines of business
  • Enter all claims into Epic and generate Acord notices and follow up with carriers to ensure that the claim was reported, obtain necessary adjuster contact information and claim number then provide client with this information
  • Inform producers and managers of any problems or issues concerning a client or a claim
  • Actively manage claims for assigned clients and follow open claims utilizing activity system, obtaining status and updating Epic Continuously document claim file notes with all activities conducted on claim. Proactively guide claims to a timely resolution
  • Advocate for client in reserving and claim evaluations. Coordinate carrier request with clients
  • Coordinates claim reviews between the carrier and insureds
  • Actively participate in claim reviews for assigned
  • Develop relationships with assigned clients and carriers
  • Prepare loss summary reports for internal customers
  • Comply with agency standards, policies and procedures and assist claims manager with all tasks as requested

Requirements:
  • HS Diploma or recognized equivalent
  • 3-5 years of relevant experience
  • Property & Casualty Insurance License a plus
  • Proficiency with MS Office
  • Prior experience with Applied Epic is a plus

Pay Details:
The base compensation range for this position is $75,000 - $85,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
  • ... and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.

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