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Claims Trainee Jobs in Rochester, NY (NOW HIRING)

Progressive

Claims Adjuster Trainee

Rochester, NY · Hybrid

$60K - $63K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers ...

Primma, LLC

Complex Claims Specialist

Rochester, NY · On-site

$127K - $148K/yr

General Summary: A Complex Claims Specialist will possess experience in handling complex medical liability claims, while demonstrating a strong client service focus. Essential Duties ...

Primma, LLC

Complex Claims Specialist

Rochester, NY · On-site

$127K - $148K/yr

General Summary: A Complex Claims Specialist will possess experience in handling complex medical liability claims, while demonstrating a strong client service focus. Essential Duties ...

Reliance Matrix

Claims Examiner II - SSL

Canandaigua, NY · On-site

$25.10 - $31.37/hr

Develop basic claims skills and an understanding of claim practices and procedures. * Utilizes most efficient means to obtain claim information. Analysis and Adjudication * Fully investigates all ...

Rsli

Claims Examiner II - SSL

Canandaigua, NY · On-site

$25.10 - $31.37/hr

Develop basic claims skills and an understanding of claim practices and procedures. * Utilizes most efficient means to obtain claim information. Analysis and Adjudication * Fully investigates all ...

Reliance Matrix

Claims Assistant SSL

Canandaigua, NY · On-site

$17.68 - $21.87/hr

Job Responsibilities and Requirements The Claims Assistant is an administrative support position within the Standard Security claims department. Duties and Responsibilities: * Accurately file ...

Rsli

Claims Assistant SSL

Canandaigua, NY · Hybrid

$17.68 - $21.87/hr

Job Responsibilities and Requirements The Claims Assistant is an administrative support position within the Standard Security claims department. Duties and Responsibilities: * Accurately file ...

Progressive

Auto Damage Claims Adjuster

Rochester, NY

$67K - $81K/yr

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your ...

Progressive

Auto Damage Claims Adjuster

Canandaigua, NY

$67K - $81K/yr

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your ...

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All JobsClaims JobsClaims Trainee JobsClaims Trainee Jobs in Rochester, NY

Claims Trainee information

See Rochester, NY salary details

$28.6K

$32.1K

$34.5K

How much do claims trainee jobs pay per year?

As of Aug 4, 2026, the average yearly pay for claims trainee in Rochester, NY is $32,066.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $33,500.00 per year, depending on experience, location, and employer.

What is the difference between Claims Trainee vs Claims Adjuster?

AspectClaims TraineeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer a relevant certificationHigh school diploma; often requires licensing or certification depending on the region
Work EnvironmentTraining programs, supervised settings, office or remoteFieldwork, office, or remote; handling claims directly with clients and providers
Employer & Industry UsageInsurance companies, training roles for entry-level claims positionsInsurance companies, claims departments, adjusting claims for damages or losses

Claims Trainee roles are entry-level positions focused on training and learning the claims process, often under supervision. Claims Adjusters handle actual claims, assess damages, and make settlement decisions. While Claims Trainees are in a learning phase, Claims Adjusters are responsible for managing claims independently once trained.

What is a claims trainee?

Claims Trainees are entry-level professionals in the insurance industry who are learning how to evaluate, process, and settle insurance claims. They typically work under the supervision of experienced adjusters or managers and receive on-the-job training to understand company policies, claims procedures, and relevant legal regulations. Claims Trainees investigate claims, communicate with policyholders, and gradually take on more responsibility as they gain experience. This role is often a starting point for a career in claims adjusting or insurance management.

What are the key skills and qualifications needed to thrive as a claims trainee?

To thrive as a Claims Trainee, you need a bachelor's degree (often in business or a related field), analytical thinking, and basic knowledge of insurance principles. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications such as AIC (Associate in Claims) is beneficial. Strong attention to detail, effective communication, and a customer-oriented mindset are standout soft skills for this role. These competencies are crucial for accurately evaluating claims, ensuring customer satisfaction, and supporting efficient claims resolution.

What are some common challenges a claims trainee might face during their initial training period?

As a Claims Trainee, one common challenge is quickly understanding complex insurance policies and regulations while handling real claims. Trainees often need to develop strong attention to detail and effective communication skills to gather information from claimants and collaborate with more experienced adjusters. Balancing training sessions, shadowing opportunities, and managing a growing caseload can feel overwhelming at first. However, most organizations provide mentorship and structured support to help trainees build confidence and proficiency as they progress.
What are the most commonly searched types of Claims jobs in Rochester, NY? The most popular types of Claims jobs in Rochester, NY are:
What are popular job titles related to Claims Trainee jobs in Rochester, NY? For Claims Trainee jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Claims Trainee jobs in Rochester, NY look for? The top searched job categories for Claims Trainee jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Claims Trainee jobs? Cities near Rochester, NY with the most Claims Trainee job openings:
Claims Trainee jobs near you
Infographic showing various Claims Trainee job openings in Rochester, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, 20% Hybrid, and 20% Remote job distribution, with an average salary of $32,066 per year, or $15.4 per hour.

Claims Adjuster Trainee

Progressive Casualty Insurance Company

Rochester, NY • On-site

$60K - $63K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 hours ago

Progressive Insurance rating

8.6

Company rating: 8.6 out of 10

Based on 595 frontline employees who took The Breakroom Quiz

89th of 301 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As a claims adjuster trainee, you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers over the phone. In a fast-paced environment, you'll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
This is a hybrid role, which means you'll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that's at home or in the office, for a period of 12 months. After that period, the days you'll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you'll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you're welcome to work in the office as often as you would like.
You must reside within 50 miles of Progressive's Rochester Claims office at 400 Meridian Centre Blvd., Rochester, NY 14618
Duties & responsibilities (upon completion of training):
  • Determine coverage
  • Determine liability (who's at fault for the damages)
  • Interview customers, claimants, and witnesses
  • Partner with appraisers/estimators to manage vehicle repairs
  • Negotiate with customers and other insurance carriers and resolve claims

Must-have qualifications:
  • Three years of work experience OR
  • Bachelor's degree OR
  • Two years work experience and an associate degree

Schedule: During onboarding, Monday - Friday 8:30 AM - 5:30 PM. After training, Monday - Friday 8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM, depending on business need
Location: Rochester, NY
Compensation:
  • Once you complete training (which includes passing any necessary testing requirements), your salary will be $60,500 - $63,000/year. However, during training, you will be paid an hourly rate based on your annual salary.
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits:
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/
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