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Claims Adjuster Trainee Jobs in Rochester, NY (NOW HIRING)

Progressive

Claims Adjuster Trainee

Rochester, NY · Hybrid

$60K - $63K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers ...

Progressive

Auto Damage Claims Adjuster

Rochester, NY

$67K - $81K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your ...

Progressive

Auto Damage Claims Adjuster

Canandaigua, NY

$67K - $81K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an auto damage claims adjuster , you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your ...

Primma, LLC

Complex Claims Specialist

Rochester, NY · On-site

$127K - $148K/yr

A Complex Claims Specialist will possess experience in handling complex medical liability claims ... NY adjusters license required within the first 6 - 12 months of employment * Strong analytical and ...

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Claims Adjuster Trainee information

See Rochester, NY salary details

$30.1K

$63.7K

$88.8K

How much do claims adjuster trainee jobs pay per year?

As of Aug 16, 2026, the average yearly pay for claims adjuster trainee in Rochester, NY is $63,748.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,300.00 and $74,500.00 per year, depending on experience, location, and employer.

What does a claims adjuster trainee do?

As a claims adjuster trainee, your responsibilities are to help a claims adjuster evaluate insurance claims for home, auto, personal injury, commercial, or other forms of insurance. In this position, you work under the supervision of an experienced, licensed claims investigator. Your responsibilities may involve performing research and investigating claims to determine the cause of an incident. You may also interview claimants and witnesses to ascertain liability as well as work with your trainer to negotiate and settle the claim with customers.

What are the key skills and qualifications needed to thrive as a claims adjuster trainee, and why are they important?

To thrive as a Claims Adjuster Trainee, you need strong analytical skills, attention to detail, and a high school diploma or equivalent, with some employers preferring a bachelor’s degree. Familiarity with claims management software, Microsoft Office Suite, and sometimes a state adjuster’s license are typically required. Excellent communication, negotiation, and customer service skills are crucial for interacting with policyholders and resolving claims effectively. These abilities ensure accurate claim evaluations, efficient settlements, and high customer satisfaction in a competitive insurance environment.

What are some common challenges faced by claims adjuster trainees, and how can they be managed effectively?

Claims Adjuster Trainees often encounter challenges such as managing a large caseload, learning complex insurance policies, and handling difficult conversations with claimants. To manage these effectively, it's important to stay organized, actively seek guidance from experienced team members, and continuously build communication skills. Most companies offer mentorship programs and training resources to support trainees as they develop confidence in evaluating claims and making sound decisions. Building strong relationships with colleagues and leveraging available tools can make the learning curve more manageable.

What is the difference between Claims Adjuster Trainee vs Claims Adjuster?

AspectClaims Adjuster TraineeClaims Adjuster
CertificationsOften requires a license or certification, such as state-specific adjuster licensesRequires a license; experience may be preferred
Work EnvironmentTraining period, supervised, entry-levelFull responsibility, independent decision-making
Job ResponsibilitiesAssisting with claims, learning procedures, shadowing senior adjustersEvaluating claims, negotiating settlements, making coverage decisions
Industry UsageCommon starting role in insurance companiesFull-fledged role with more autonomy

The main difference between a Claims Adjuster Trainee and a Claims Adjuster is the experience level and responsibilities. Trainees are in training, often supervised, and focus on learning the job, while Claims Adjusters handle claims independently, making decisions and settlements. Both roles typically require licensing, but the Trainee position is an entry point into the industry.

Is it worth becoming a claims adjuster trainee?

Becoming a claims adjuster trainee can be a valuable entry point into the insurance industry, offering training in claims evaluation, customer service, and industry software. It provides opportunities for career advancement and certification, such as the Adjuster Licensing exam, which can lead to higher-paying roles as a claims adjuster. However, the job may involve irregular hours and handling stressful situations, so personal interest in insurance and claims work is important.

What is a claims adjuster trainee?

A claims adjuster trainee is an entry-level position in insurance companies where individuals learn to evaluate insurance claims, determine coverage, and estimate damages under supervision. The role often involves training on industry software, policies, and claims procedures, with the goal of becoming a licensed claims adjuster.
More about Claims Adjuster Trainee jobs

What are the most commonly searched types of Claims Adjuster jobs in Rochester, NY?

The most popular types of Claims Adjuster jobs in Rochester, NY are:

What are popular job titles related to Claims Adjuster Trainee jobs in Rochester, NY?

For Claims Adjuster Trainee jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Claims Adjuster Trainee jobs in Rochester, NY look for?

The top searched job categories for Claims Adjuster Trainee jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Claims Adjuster Trainee jobs?

Cities near Rochester, NY with the most Claims Adjuster Trainee job openings:

Claims Adjuster Trainee jobs near you
Infographic showing various Claims Adjuster Trainee job openings in Rochester, NY as of August 2026, with employment types broken down into 83% Full Time, 8% Part Time, and 9% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $63,748 per year, or $30.6 per hour.

Claims Adjuster Trainee

Progressive Casualty Insurance Company

Rochester, NY • On-site

$60K - $63K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Progressive Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 596 frontline employees who took The Breakroom Quiz

70th of 308 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As a claims adjuster trainee, you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers over the phone. In a fast-paced environment, you'll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
This is a hybrid role, which means you'll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that's at home or in the office, for a period of 12 months. After that period, the days you'll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you'll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you're welcome to work in the office as often as you would like.
You must reside within 50 miles of Progressive's Rochester Claims office at 400 Meridian Centre Blvd., Rochester, NY 14618
Duties & responsibilities (upon completion of training):
  • Determine coverage
  • Determine liability (who's at fault for the damages)
  • Interview customers, claimants, and witnesses
  • Partner with appraisers/estimators to manage vehicle repairs
  • Negotiate with customers and other insurance carriers and resolve claims

Minimum qualifications:
  • Three years of work experience OR
  • Bachelor's degree OR
  • Two years work experience and an associate degree

Schedule: During onboarding, Monday - Friday 8:30 AM - 5:30 PM. After training, Monday - Friday 8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM, depending on business need
Location: Rochester, NY
Compensation:
  • Once you complete training (which includes passing any necessary testing requirements), your salary will be $60,500 - $63,000/year. However, during training, you will be paid an hourly rate based on your annual salary.
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits:
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/
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