What Is a Claims Adjuster Trainee and How to Become One

As a claims adjuster trainee, your responsibilities are to help a claims adjuster evaluate insurance claims for home, auto, personal injury, commercial, or other forms of insurance. In this position, you work under the supervision of an experienced, licensed claims investigator. Your responsibilities may involve performing research and investigating claims to determine the cause of an incident. You may also interview claimants and witnesses to ascertain liability as well as work with your trainer to negotiate and settle the claim with customers.

The qualifications that you need to get a job as a claims adjuster trainee include knowledge of the insurance industry and investigative skills. Employers typically require a high school diploma or GED certificate but may prefer applicants with a bachelor’s degree or prior experience in engineering, auto body repair, or another field relevant. Some insurance companies offer training courses for new hires that include both classroom work and field experience as a trainee.