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Remote Claims Adjuster Jobs in Rochester, NY (NOW HIRING)

CBCS

New York PIP Claims Adjuster

Rochester, NY · On-site +1

We are currently seeking an experienced New York Personal Injury Protection (PIP) Claims Adjuster ... Ability to work independently in a remote environment while collaborating with a team. * Strong ...

Paychex

Client Service Representative

West Henrietta, NY · Remote

$20 - $22/hr

Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures.

All JobsClaims Adjuster JobsRemote Claims Adjuster JobsRemote Claims Adjuster Jobs in Rochester, NY

Remote Claims Adjuster information

See Rochester, NY salary details

$30.1K

$63.8K

$88.8K

How much do remote claims adjuster jobs pay per year?

As of Jul 30, 2026, the average yearly pay for remote claims adjuster in Rochester, NY is $63,776.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,300.00 and $74,500.00 per year, depending on experience, location, and employer.

How much do remote adjusters make?

Remote claims adjusters typically earn between $45,000 and $75,000 annually, depending on experience, certifications, and the complexity of claims handled. Some experienced adjusters or those working for specialized insurance lines can earn over $80,000 per year. Compensation often includes benefits and opportunities for bonuses based on performance.

What are the key skills and qualifications needed to thrive as a Remote Claims Adjuster, and why are they important?

To thrive as a Remote Claims Adjuster, you need strong analytical skills, attention to detail, and a relevant educational background such as a bachelor's degree or industry certifications like AIC or CPCU. Familiarity with claims management software, digital communication tools, and document management systems is typically required. Effective communication, negotiation, and time management help you excel in handling complex claims and working independently. These skills ensure accurate claims processing, timely resolutions, and high customer satisfaction in a virtual work environment.

How to become a remote claims adjuster?

To become a remote claims adjuster, you typically need a high school diploma or equivalent, along with relevant insurance licensing which varies by state or country. Gaining experience in insurance claims, developing strong communication and analytical skills, and obtaining certifications such as the AIC or CPCU can improve job prospects. Many employers also require proficiency with claims management software and the ability to work independently in a remote environment.

What is a Remote Claims Adjuster?

A Remote Claims Adjuster is an insurance professional who evaluates and processes insurance claims from a remote location, rather than from a traditional office. They review documentation, investigate claims, communicate with policyholders, and determine the validity and value of each claim using digital tools and software. This role requires strong analytical, communication, and organizational skills, as well as the ability to work independently. Remote Claims Adjusters often handle claims related to property, auto, health, or other types of insurance, depending on their employer.

What companies hire remote claims adjusters?

Many insurance companies and third-party claims adjusting firms hire remote claims adjusters, including large organizations like State Farm, Allstate, Progressive, and Farmers Insurance. These companies often require adjusters to have relevant certifications and experience, and they typically provide training and access to claims management software for remote work.

Is claim adjusting a dying field?

Claim adjusting remains a stable profession with ongoing demand, especially as insurance companies require adjusters to evaluate claims for property, auto, and health insurance. The field is evolving with technology, such as claims management software and virtual inspections, but the need for skilled adjusters continues to grow, particularly for remote work opportunities.

What Does a Remote Claims Adjuster Do?

The job duties of a remote claims adjuster involve taking steps to review, analyze, and investigate insurance claims. As a remote claims adjuster, you work from home, but you may have to travel to investigate cases related to vehicles or property. You view documents and reports related to the claim and assess variables, such as liability and the coverage offered in the insurance policy. You consult with experts, including doctors in the case of casualty claims. You may assist in the settlement of a claim by negotiating with the insurance policyholder.

What are some common challenges faced by remote claims adjusters and how can they be managed?

One common challenge for remote claims adjusters is maintaining effective communication with clients, colleagues, and third parties without face-to-face interactions. Adjusters must be proactive in using technology, such as video calls and secure messaging, to gather information and provide updates. Additionally, managing a structured workday and handling multiple claims simultaneously can be demanding; strong organizational skills and the ability to prioritize tasks are essential. Regular check-ins with team members and leveraging digital tools can help remote adjusters stay connected and efficient.
More about Remote Claims Adjuster jobs
What are the most commonly searched types of Claims Adjuster jobs in Rochester, NY? The most popular types of Claims Adjuster jobs in Rochester, NY are:
What are popular job titles related to Remote Claims Adjuster jobs in Rochester, NY? For Remote Claims Adjuster jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Claims Adjuster jobs in Rochester, NY look for? The top searched job categories for Remote Claims Adjuster jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Claims Adjuster jobs? Cities near Rochester, NY with the most Remote Claims Adjuster job openings:
Remote Claims Adjuster jobs near you
Infographic showing various Remote Claims Adjuster job openings in Rochester, NY as of July 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 29% In-person, and 71% Remote job distribution, with an average salary of $63,776 per year, or $30.7 per hour.

New York PIP Claims Adjuster

CBCS

Rochester, NY • On-site, Remote

Full-time

Posted 7 days ago

Job description

Who says you can't have it all?

Cottingham & Butler Claims Services (CBCS) is offering the opportunity to work in a fast-paced and rewarding claims position with NO commute! That's right—you can do what you love from the comfort of your home while handling meaningful and challenging claims.

We are currently seeking an experienced New York Personal Injury Protection (PIP) Claims Adjuster to join our growing team. This role is responsible for the investigation, evaluation, and management of New York No-Fault/PIP claims while ensuring compliance with New York state regulations and claim handling requirements.

What You'll Do
  • Investigate and manage New York PIP/No-Fault claims from inception through closure.
  • Review medical documentation, treatment plans, wage loss claims, and related expenses.
  • Evaluate claim exposure and establish appropriate reserves.
  • Coordinate with medical providers, attorneys, insureds, claimants, and vendors.
  • Identify and address potential fraud indicators.
  • Ensure compliance with New York No-Fault regulations, statutory timelines, and reporting requirements.
  • Maintain accurate and timely claim documentation.
  • Deliver exceptional customer service while effectively managing claim outcomes.
Qualifications
  • Minimum of 2 years of New York PIP/No-Fault claims handling experience.
  • Strong understanding of New York No-Fault laws, regulations, and fee schedules.
  • Active adjuster's license preferred, if applicable.
  • Experience reviewing medical bills, treatment records, and wage loss claims.
  • Excellent investigation, negotiation, and decision-making skills.
  • Strong analytical and problem-solving abilities.
  • Exceptional written and verbal communication skills.
  • Ability to work independently in a remote environment while collaborating with a team.
  • Strong organizational and time-management skills.
  • Proficiency with Microsoft Office and claims management software.
Why CBCS?

If you're looking for an opportunity to continue growing your claims career while enjoying the flexibility of working from home, CBCS offers the support, resources, and culture to help you succeed. We provide office equipment, IT support, training, and ongoing professional development opportunities.

If this sounds like a good fit for your career and life goals, we'd love to talk!

Pay & Benefits

  • Salary – Flexible based on your experience level.
  • Most Benefits start Day 1
  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/ Defined Contribution (1-year waiting period)
  • PTO/ Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/ Parental Leave
  • Company-paid Term Life/ Accidental Death Insurance

Cottingham & Butler Claims Services (CBCS)

At CBCS, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday – that's who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

Want to learn more? Follow us on www.CBCSclaims.com | LinkedIn