2

Remote Claims Jobs in Rochester, NY (NOW HIRING)

Hospital Billing Operator

Rochester, NY · Remote

$18 - $23.25/hr

As an Epic Hospital Billing Analyst, you will help review and submit hospital claims, resolve billing issues, and work across teams to reduce avoidable denials. This is a primarily remote role ...

As an Epic Hospital Billing Coordinator, you will help review and submit hospital claims, resolve billing issues, and work across teams to reduce avoidable denials. This is a primarily remote role ...

Perks: * Shift: 1st shift (Mon - Fri) 8:00 am - 5:00 pm EST (Remote but must be able to travel ... Research and author claims settlement agreements. Research, pursue, negotiate and obtain insurance ...

New

S. and international teams and is remote, requiring global travel. Essential Duties and ... Manage all litigation, claims, investigations, and dispute resolution matters worldwide. * Select ...

Concurrent Review - RN

Rochester, NY · Remote

$69K - $92K/yr

Review individual claims requiring clinical interpretation and judgment. Implements the operational ... Whereyou'llbe: Location: Remote Pay Transparency MVP Health Care is committed to providing ...

next page

Showing results 1-20

Remote Claims information

See Rochester, NY salary details

$30.1K

$63.7K

$88.8K

How much do remote claims jobs pay per year?

As of Jul 13, 2026, the average yearly pay for remote claims in Rochester, NY is $63,748.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,300.00 and $74,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by remote claims professionals, and how can they be managed?

Remote claims professionals often encounter challenges such as maintaining effective communication with team members and clients, managing time independently, and ensuring data security while handling sensitive information from home. To address these, it’s important to utilize collaboration tools, set structured work hours, and follow strict company protocols for cybersecurity. Regular virtual meetings and clear documentation can help maintain workflow efficiency and keep everyone aligned.

What are the key skills and qualifications needed to thrive as a Remote Claims Specialist, and why are they important?

To thrive as a Remote Claims Specialist, you need a solid background in insurance processes, claims assessment, and a relevant educational qualification such as a degree in business or insurance. Familiarity with claims management software, CRM systems, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong attention to detail, effective communication, and self-motivation are crucial soft skills for managing cases independently and supporting clients remotely. These abilities ensure accurate, timely processing of claims and high levels of customer satisfaction in a virtual work environment.

What are remote claims jobs?

Remote claims jobs involve evaluating, processing, and managing insurance claims from a remote location, typically from home. Professionals in these roles review claims submitted by clients, investigate the details, and determine the coverage or payment amounts according to company policies and regulations. These positions require strong analytical, communication, and organizational skills, along with a good understanding of insurance processes. Many insurance companies now offer remote claims roles, providing flexibility and work-from-home opportunities.

What is the difference between Remote Claims vs Remote Claims Adjuster?

AspectRemote ClaimsRemote Claims Adjuster
Required CredentialsVaries by role, often includes insurance knowledgeLicenses often required, such as state-specific adjuster licenses
Work EnvironmentRemote, office, or hybridPrimarily remote, with some fieldwork possible
Industry UsageInsurance companies, third-party administratorsInsurance companies, claims management firms
Common Search IntentGeneral claims roles, customer service, claims processingClaims evaluation, damage assessment, settlement

Remote Claims roles encompass a broad range of insurance-related positions, including claims processing and customer service, often without requiring specific licenses. Remote Claims Adjusters focus on evaluating claims, assessing damages, and may need state licenses. Both roles are remote-friendly and serve the insurance industry, but adjusters typically have more specialized credentials and responsibilities.

What are the most commonly searched types of Claims jobs in Rochester, NY? The most popular types of Claims jobs in Rochester, NY are:
What are popular job titles related to Remote Claims jobs in Rochester, NY? For Remote Claims jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Claims jobs in Rochester, NY look for? The top searched job categories for Remote Claims jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Claims jobs? Cities near Rochester, NY with the most Remote Claims job openings:
Infographic showing various Remote Claims job openings in Rochester, NY as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $63,748 per year, or $30.6 per hour.
Commercial Liability Claims Specialist

Commercial Liability Claims Specialist

Erie Insurance

Rochester, NY • On-site, Remote

$79K - $126K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Erie Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

53rd of 281 rated insurance


Job description

Division or Field Office:

Casualty Claims Division

Department of Position: Commercial Gen Liability Dept 

Work from:

  Salary Range:

$79,191.00 - $126,500.00 *

salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 
Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

  • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
  • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
  • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
  • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
  • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
  • Career development. Including a tuition reimbursement program for higher education and industry designations.
     

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Exercises independent discretion in handling complex and/or high exposure commercial liability claims and commercial litigation.

  • This is a work from home position.
  • Strong preference for the successful candidate to live within the state of Pennsylvania or New York, serving the Northeast Regional Commercial Liability claim team. Consideration will be given for candidates residing elsewhere within ERIE's corporate footprint. 
  • The successful candidate will primarily handle complicated and/or high exposure commercial liability claims.
Duties and Responsibilities
  • Conducts investigations, evaluates and makes recommendations regarding coverage, liability, and resolution strategies.
  • Handles or assists in handling of litigated claims as directed. Makes recommendations regarding litigation as appropriate.
  • Responds to complaints and inquiries and resolves issues.
  • Selects and directs outside experts, and vendors.
  • Trains and mentors less experienced staff.
  • Completes required training.


The first three duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.


This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Capabilities
  • Values Diversity
  • Nimble Learning
  • Self-Development
  • Information Management Skills
  • Collaborates
  • Customer Focus
  • Job-Specific Knowledge
  • Cultivates Innovation
  • Optimizes Work Processes (IC)
  • Instills Trust
  • Ensures Accountability
  • Decision Quality
Qualifications

Minimum Educational Requirements

  • High school diploma or GED required.
  • Associates or bachelors degree preferred.


Additional Experience 

  • Five years' previous claims handling experience or equivalent experience in the legal field required.
  • Travel for training may be required.

Designations and/or Licenses 

  • Completion of Associate in Claims (AIC) program preferred.
  • Commercial, Property, Casualty, Underwriter (CPCU) designation preferred.
  • Appropriate license as required by state. 
  • Valid driver's license and good driving record required.
Physical Requirements
  • Use of Personal Protective Equipment (PPE) is required for this role.
  • Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%)
  • Climbing/accessing heights; Rarely
  • Driving; Occasional (<20%)
  • Lifting/Moving 0-20 lbs; Occasional (<20%)
  • Lifting/Moving 20-50 lbs; Occasional (<20%)
  • Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
  • Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)

What Erie Insurance Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom