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Workers Compensation Claims Manager Jobs in Rochester, NY

Risk Control Manager

Farmington, NY · On-site

$65K - $70K/yr

Risk Control Manager - Ontario County, NY Full-time | On-site | $65,000-$70,000/year We're ... Support injured employees by initiating workers' compensation claims and ensuring proper reporting ...

Job Title: Analyst - Claims Management Location: Rochester, NY; Albany, NY; Kirkwood, NY or ... Prior experience working in a law firms, corporate legal department, insurance company or other ...

Job Title: Analyst - Claims Management Location: Rochester, NY; Albany, NY; Kirkwood, NY or ... Prior experience working in a law firms, corporate legal department, insurance company or other ...

Complex Claims Specialist

Rochester, NY · On-site

$127K - $148K/yr

Manage significant client relationships for claims department, collaborate with underwriting on ... Travel required as needed; may include overnight travel The actual compensation for this position ...

Claims Examiner II - SSL

Canandaigua, NY · On-site

$25.10 - $31.37/hr

Develop an understanding and working knowledge of disability and paid family leave * Develop an ... Manages assigned case load and processes within the specified time requirements. * Good written ...

Managing your own inventory while working independently, you'll work closely with body shops and ... Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Claims Assistant SSL

Canandaigua, NY · On-site

$17.68 - $21.87/hr

Supporting multiple incoming/outgoing emails with oversight and manager interaction when needed ... This expected hiring range covers only base pay and excludes any other compensation components such ...

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Workers Compensation Claims Manager information

See Rochester, NY salary details

$34.5K

$86.7K

$137.1K

How much do workers compensation claims manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for workers compensation claims manager in Rochester, NY is $86,690.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,100.00 and $103,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a workers compensation claims manager?

To thrive as a Workers Compensation Claims Manager, you need a deep understanding of workers' compensation laws, claims administration, and experience in insurance or risk management, often supported by a relevant degree or industry certification. Familiarity with claims management software, case management systems, and, in some cases, certification such as AIC (Associate in Claims) or ARM (Associate in Risk Management) is typical. Strong leadership, negotiation, and communication skills help you manage teams and coordinate with employers, medical providers, and legal professionals. These combined abilities ensure effective claims resolution, regulatory compliance, and positive stakeholder relationships, all of which are essential for organizational success.

What does a workers compensation claims manager do?

A Workers Compensation Claims Manager oversees the claims process for employees who suffer work-related injuries or illnesses. They ensure claims are processed efficiently, investigate incidents, and determine coverage eligibility. Additionally, they work with employees, medical professionals, and legal teams to facilitate fair resolutions. Their responsibilities also include minimizing company risk, ensuring compliance with regulations, and managing claim costs effectively.

What does a typical day look like for a workers compensation claims manager?

A typical day for a Workers Compensation Claims Manager involves overseeing the claims process, reviewing new and ongoing cases, providing guidance to claims adjusters, and ensuring that each case is handled in accordance with legal and company policies. You will frequently communicate with injured employees, medical providers, legal representatives, and company management to gather information and resolve claims efficiently. The role also includes monitoring claim outcomes, analyzing trends to prevent future workplace injuries, and implementing process improvements. Collaboration with HR and safety teams is common, making this position highly interactive and team-oriented. This dynamic environment provides opportunities to develop leadership skills while having a direct impact on employee well-being and organizational compliance.

What are popular job titles related to Workers Compensation Claims Manager jobs in Rochester, NY?

For Workers Compensation Claims Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Workers Compensation Claims Manager jobs in Rochester, NY look for?

The top searched job categories for Workers Compensation Claims Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Workers Compensation Claims Manager jobs?

Cities near Rochester, NY with the most Workers Compensation Claims Manager job openings:

Infographic showing various Workers Compensation Claims Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 92% Full Time, and 8% Temporary. Highlights an 70% In-person, 15% Hybrid, and 15% Remote job distribution, with an average salary of $87,221 per year, or $41.9 per hour.

Workers' Compensation Claims Consultant

Acrisure Insurance Partners Services of NY, LLC

Rochester, NY • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Job Description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Responsibilities:

  • Provide clients with customer service such as answering claims related questions, discussing claims processes and following up with the client at the conclusion of the claim to ensure all issues were addressed

  • Contact clients and gather all appropriate information to adequately report claims and report claims to all appropriate carriers under all appropriate lines of business

  • Enter all claims into Epic and generate Acord notices and follow up with carriers to ensure that the claim was reported, obtain necessary adjuster contact information and claim number then provide client with this information

  • Inform producers and managers of any problems or issues concerning a client or a claim

  • Actively manage claims for assigned clients and follow open claims utilizing activity system, obtaining status and updating Epic Continuously document claim file notes with all activities conducted on claim. Proactively guide claims to a timely resolution

  • Advocate for client in reserving and claim evaluations. Coordinate carrier request with clients

  • Coordinates claim reviews between the carrier and insureds

  • Actively participate in claim reviews for assigned

  • Develop relationships with assigned clients and carriers

  • Prepare loss summary reports for internal customers

  • Comply with agency standards, policies and procedures and assist claims manager with all tasks as requested

Requirements:

  • HS Diploma or recognized equivalent

  • 3-5 years of relevant experience

  • Property & Casualty Insurance License a plus

  • Proficiency with MS Office

  • Prior experience with Applied Epic is a plus

Pay Details:

The base compensation range for this position is $75,000 - $85,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

  • … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.