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Claims Assistant Jobs in Baton Rouge, LA (NOW HIRING)

Squaremouth

Claims Advocate

Baton Rouge, LA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Commercial Claims Advocate HUB International Limited ("HUB") is one of the largest global insurance ... Analysis of the Workers Compensation historical loss data to assist with management of Workers ...

HUB International Limited

Claims Advocate

Baton Rouge, LA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Commercial Claims Advocate is responsible for claim consulting and management service to ... Analysis of the Workers Compensation historical loss data to assist with management of Workers ...

HUB International

Claims Advocate

Baton Rouge, LA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Commercial Claims Advocate is responsible for claim consulting and management service to ... Analysis of the Workers Compensation historical loss data to assist with management of Workers ...

HUB

Claims Advocate

Baton Rouge, LA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Commercial Claims Advocate is responsible for claim consulting and management service to ... Analysis of the Workers Compensation historical loss data to assist with management of Workers ...

Unum Group

Associate VB Claims Specialist

Baton Rouge, LA · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintain organizational service standards on all assigned claims demonstrating success in ... Able to effectively utilize a broad spectrum of resources, materials, and tools needed to assist ...

Unum UK

Associate VB Claims Specialist

Baton Rouge, LA · Remote

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintain organizational service standards on all assigned claims demonstrating success in ... Able to effectively utilize a broad spectrum of resources, materials, and tools needed to assist ...

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Claims Assistant information

See Baton Rouge, LA salary details

$13

$20

$27

How much do claims assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for claims assistant in Baton Rouge, LA is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims. The role may require familiarity with insurance policies and attention to detail.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Baton Rouge, LA?

The most popular types of Claims jobs in Baton Rouge, LA are:

What are popular job titles related to Claims Assistant jobs in Baton Rouge, LA?

For Claims Assistant jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Claims Assistant jobs in Baton Rouge, LA look for?

The top searched job categories for Claims Assistant jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Claims Assistant jobs?

Cities near Baton Rouge, LA with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, 3% Temporary, and 3% Contract. Highlights an 92% In-person, and 8% Hybrid job distribution, with an average salary of $42,043 per year, or $20.2 per hour.

Divisional/Subsidiary Assistant Vice President - Claims

Great American Insurance Group

Baton Rouge, LA • On-site

$18 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Great American Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

57th of 306 rated insurance

Job description

Summit provides independent insurance agents and their clients with market-leading workers' comp insurance and elite customer service. We're growing and currently serve more than 7,000 independent agents and 31,000 policyholders across the South, Midwest, and Mid-Atlantic.
Our strength comes from a single-minded focus on workers' comp and a commitment to long-term customer relationships. Summit is who you turn to when you need a specialist who not only knows workers' comp but also gets to know your business and your priorities.
Our field team members are located in every state in which we operate.
Summit is a member of the Great American Insurance Group where our highest goal is for all employees to feel included, respected, and empowered to perform at their best.
  • Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday-Thursday, with the fourth day determined by business needs.
  • This position will be located in our Baton Rouge, LA office.
  • Oversees activities within the Southwest regional Claims department.
  • Provides file guidance.
  • Advises reporting staff on claim files and extends settlement authority as necessary after reviewing files.
  • Reviews and determines coverage and / or liability.
  • Secures / analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, records or other documents) in the investigation of claims.
  • Works toward the resolution of claims files, complaints and disputes and attends arbitrations, mediations, depositions or trials as necessary.
  • May affect settlements / reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
  • Ensures that department or functional area meets policies and procedures. May provide input to establishing policies and procedures. Aligns business unit with business objectives.
  • Ensures that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
  • Advises reporting staff on claim files and extends settlement authority as necessary after reviewing files.
  • May establish reserves and make recommendations or reports for Corporate Claims or senior management.
  • Provides tactical leadership and strategic direction to the regional claims operation.
  • Responsible for performance, development and coaching of staff (i.e., hiring, firing, performance management, salary increases, etc.).
  • Plans and ensures that the regional claims operation meets budget and performance targets.
  • Performs other duties as assigned.

#LI-Hybrid
Qualifications
  • Bachelor's Degree or equivalent experience.
  • 15 or more years of related experience, including 6 or more years of claims management experience.
  • Advanced/specialized knowledge within the claims discipline. Holds expert level capability in the claims field.

Company:
SCI Summit Consulting, LLC
Benefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.

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