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Claims Director Jobs in Baton Rouge, LA (NOW HIRING)

FMOLHS

Oncology Claims Analyst 1

Baton Rouge, LA · On-site

Reports findings consistently to Director of Pharmacy and VP of Oncology Service Line. * Advises ... clean claims and decrease likelihood of claim denial. * Works directly with business ...

FMOLHS

Oncology Claims Analyst 1

Baton Rouge, LA · On-site

Reports findings consistently to Director of Pharmacy and VP of Oncology Service Line. * Advises ... clean claims and decrease likelihood of claim denial. * Works directly with business ...

FMOLHS

Oncology Claims Analyst 2

Baton Rouge, LA · On-site

Reports findings consistently to Director of Pharmacy and VP of Oncology Service Line. * Advises ... clean claims and decrease likelihood of claim denial. * Works directly with business ...

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Claims Director information

See Baton Rouge, LA salary details

$80.2K

$121.8K

$170.9K

How much do claims director jobs pay per year?

As of Sep 7, 2026, the average yearly pay for claims director in Baton Rouge, LA is $121,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,300.00 and $135,400.00 per year, depending on experience, location, and employer.

What is a claims director?

Claims Directors are senior professionals responsible for overseeing the claims department within an insurance company or similar organization. They develop and implement policies, manage claims staff, and ensure that claims are processed efficiently and in compliance with regulations. Their role includes analyzing claim trends, handling complex or escalated cases, and working to minimize company risk. Claims Directors also collaborate with other departments to improve customer satisfaction and operational effectiveness.

What does a claims director do?

A claims director oversees the daily and long-term operations of an insurance claims department. In this career, you guide the department, establishing uniform policies on insurance coverage and claims for a variety of situations, such as personal injuries, property damage, or casualty loss, based on appraisal information and verification of claims by other insurance specialists. Although your duties and responsibilities are mostly in a managerial capacity, you may advise subordinates or take over claims that are particularly complex. You also represent the department and company and ensure that customers receive excellent service.

What are the key skills and qualifications needed to thrive as a claims director, and why are they important?

To thrive as a Claims Director, you need extensive experience in claims management, strong analytical abilities, and typically a bachelor's degree in business, insurance, or a related field. Familiarity with claims processing software, regulatory compliance systems, and often industry certifications such as CPCU or AIC are important. Leadership, strategic thinking, and excellent communication skills set outstanding Claims Directors apart. These competencies are crucial for ensuring efficient claims operations, regulatory adherence, and effective team management within insurance organizations.

How does a claims director typically collaborate with other departments to resolve complex claims issues?

A Claims Director often works closely with legal, underwriting, risk management, and customer service teams to resolve complex claims. This collaboration ensures that claims are handled efficiently, comply with regulatory requirements, and align with company policy. The Claims Director may lead cross-functional meetings, provide strategic input, and coordinate investigations, especially on high-value or disputed claims. Effective communication and teamwork are essential to balance the interests of the company and the policyholder while mitigating risk.
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Claims Director jobs near you
Infographic showing various Claims Director job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 2% Temporary, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $121,834 per year, or $58.6 per hour.

National Complex Claims Leader

Marsh McLennan

Baton Rouge, LA • Remote

Full-time

Medical, Retirement

Posted 4 days ago

Job description

Company:Marsh McLennan AgencyDescription:

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as our National Complex Claims Leader at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

Reporting to the SVP, National Claims Director, you will serve as a senior resource and technical authority on complex and high-exposure claims, bringing deep expertise, strategic judgment, and a national perspective to drive resolution on complex, high-stakes commercial P&C claim situations across the organization. In this capacity, you will build and maintain strong relationships with national and regional leadership, industry vertical leaders, and Marsh Risk, ensuring MMA clients receive best-in-class advocacy at every level. You will actively participate in the national Claims COE, contributing to the standards, tools, and practices that elevate claims performance.

Additional responsibilities will include:

  • Develop and implement enterprise-wide protocols for the identification, escalation, and resolution of complex claims; track outcomes and surface trends.

  • Develop and manage a robust claims data tracking system to identify emerging challenges and inform proactive strategy.

  • Negotiate carrier claim handling guidelines and escalation procedures with insurers and wholesalers.

  • Build and maintain strong relationships across MMA, Marsh Risk/Marsh Claims Advocacy, wholesalers, and insurer claim executives to drive collaboration and client outcomes.

  • Provide E&O expertise and guidance, partnering closely with the MMA Legal team to investigate and advocate on claims with potential E&O exposure.

  • Support new business and renewal opportunities by presenting MMA's claims advocacy capabilities as a competitive differentiator.

  • Partner with regional teams to support client retention through expert navigation of complex and challenging claim situations.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

  • 10+ years of P&C insurance experience with a strong focus on claims, coverage, and/or litigation.

  • Bachelor's degree required; JD strongly preferred; other advanced credentials or designations a plus.

  • Deep expertise in coverage analysis and claims advocacy across multi-line, high-severity commercial P&C claims with significant financial and reputational exposure.

  • Proven track record advocating on complex and disputed claims, including direct carrier negotiations and dispute resolution.

  • Exceptional negotiation, communication, and stakeholder management skills - able to include outcomes across clients, carriers, counsel, and internal teams.

  • Strong analytical, project management, and organizational skills; self-motivated with sharp attention to detail.

  • Active P&C license or willingness to obtain, as required.

  • Previous experience with Origami preferred.

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering

  • Tuition reimbursement and professional development opportunities

  • Remote work, but some travel is required

  • Charitable contribution match programs

  • Stock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.

#MMABI

#MMAretirement

#MMAEHB

#MMAPCS

#LI-REMOTE

The applicable base salary range for this role is $93,700 to $174,800.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:September 12, 2026

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