ZipRecruiter

Log In

1

Claims Assistant Jobs in Virginia (NOW HIRING)

Kinsale Insurance

Claims Examiner

Richmond, VA · On-site

$73K - $90K/yr

About the Role As a Claims Examiner, you'll play a key role in managing casualty claims from investigation through resolution. This position combines analytical thinking, strategic decision-making ...

Dairy Queen

Assistant Manager

Bridgewater, VA

$18.50 - $22/hr

... claims. * Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits. Fan Service * Ensure that Fan service in all areas meets or exceeds ...

Kinsale Insurance

Claims Examiner

Richmond, VA · On-site

$73K - $90K/yr

About the Role As a Claims Examiner, you'll play a key role in managing casualty claims from investigation through resolution. This position combines analytical thinking, strategic decision-making ...

Chubb

ESIS Claims Representative, WC

Glen Allen, VA · On-site

$62K - $81K/yr

Claims Management: Investigate, evaluate, and manage workers' compensation claims from inception to ... Ability to assist with national account coordination. * Ability to remain professional during ...

Dairy Queen

Assistant Manager

Elkton, VA

$18.50 - $22/hr

... claims. * Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits. Fan Service * Ensure that Fan service in all areas meets or exceeds ...

My Psychiatrist LLC

Patient Care Coordinator

Falls Church, VA · On-site

$18.75 - $24.50/hr

Process patient payments and assist with insurance billing and claims ? Assist clinical staff with administrative tasks as needed, such as filing, scanning, and faxing ? Monitor and maintain the ...

My Psychiatrist LLC

Patient Care Coordinator

Falls Church, VA · On-site

$18.75 - $24.50/hr

... claims Assist clinical staff with administrative tasks as needed, such as filing, scanning, and faxing Monitor and maintain the cleanliness and organization of the reception area and waiting room ...

Dairy Queen

Assistant Manager

Stuarts Draft, VA

$19 - $23/hr

... claims. * Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits. Fan Service * Ensure that Fan service in all areas meets or exceeds ...

Dairy Queen

Assistant Manager

Pearisburg, VA

$35K - $45K/yr

... claims. * Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits. Fan Service * Ensure that Fan service in all areas meets or exceeds ...

Markel Corporation

Claims Technician

Richmond, VA · On-site

$19.69 - $27.08/hr

The Claims Technician may be called upon to assist the Claims organization with other responsibilities as requested by management. Unless otherwise indicated, all items included in the Outcome ...

Dairy Queen

Assistant Manager

Roanoke, VA

... claims. * * Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits. Fan Service * * Ensure that Fan service in all areas meets or ...

Berkley

Claims Representative

Glen Allen, VA · On-site

Investigate workers' compensation claims by interviewing injured workers, witnesses, and policyholders to verify coverage and determine compensability and benefits due * Calculate and set timely ...

Berkley

Claims Representative

Glen Allen, VA

Investigate workers' compensation claims by interviewing injured workers, witnesses, and policyholders to verify coverage and determine compensability and benefits due * Calculate and set timely ...

ZIM

Maritime Claims Adjuster

Virginia Beach, VA · On-site +1

Handles carrier's/ZIM's response to cargo liability claims, including subrogated claims, from place of receipt to place of delivery; assists Legal Department to timely resolve claims to avoid ...

ZIM

Maritime Claims Adjuster

Virginia Beach, VA · On-site

Handles carrier's/ZIM's response to cargo liability claims, including subrogated claims, from place of receipt to place of delivery; assists Legal Department to timely resolve claims to avoid ...

Old Town Smiles

Dental Front Office

Alexandria, VA · On-site

$25 - $30/hr

Verifying insurance information and managing claims * Assist with improving patient retention and satisfaction * Oversee patient check-in/check-out * Maintain an organized and welcoming front desk

previous page

Showing results 41-60

All JobsClaims JobsClaims Assistant JobsClaims Assistant Jobs in Virginia

Claims Assistant information

See Virginia salary details

$13

$20

$28

How much do claims assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for claims assistant in Virginia is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $22.64 per hour, depending on experience, location, and employer.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They help ensure claims are handled accurately and efficiently, often using claims management software. Attention to detail and good communication skills are essential for this role.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Virginia?

The most popular types of Claims jobs in Virginia are:

What are popular job titles related to Claims Assistant jobs in Virginia?

For Claims Assistant jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Claims Assistant jobs in Virginia look for?

The top searched job categories for Claims Assistant jobs in Virginia are:

What cities in Virginia are hiring for Claims Assistant jobs?

Cities in Virginia with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Virginia as of September 2026, with employment types broken down into 2% As Needed, 70% Full Time, 23% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,408 per year, or $20.9 per hour.

Claims Examiner

Kinsale Insurance

Richmond, VA • On-site

$73K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Are you an analytical, detail-oriented professional ready to take ownership of complex claims and build a meaningful career in insurance? Join Kinsale Insurance, a leading excess and surplus (E&S) lines carrier headquartered in Richmond, VA. We're known for our high-quality, high-touch approach and innovative, personalized solutions that help clients navigate complex risks — and we bring that same standard of excellence to how we develop and support our people.

About the Role

As a Claims Examiner, you'll play a key role in managing casualty claims from investigation through resolution. This position combines analytical thinking, strategic decision-making, and skilled negotiation to ensure fair and timely claim outcomes. You'll work closely with experienced claims professionals and legal partners while handling a diverse portfolio, including litigated claims. This is an excellent opportunity to deepen your expertise in a fast-paced, team-oriented environment that is committed to your learning and career growth.

What You'll Do

  • Managing the full lifecycle of property liability claims under the guidance of a Claims Supervisor.
  • Conducting thorough investigations to evaluate liability, damages, and exposure.
  • Interpreting policy coverage and drafting clear, professional coverage correspondence.
  • Communicating coverage determinations effectively to policyholders, brokers, and other stakeholders.
  • Negotiating claims to resolution with sound judgment and strong business acumen.
  • Managing litigated claims, including appointing and directing defense counsel.
  • Driving litigation strategy proactively toward efficient and fair resolution.
  • Participating in mediations, settlement conferences, and trials as needed.
  • Maintaining accurate, well-documented claim files.

What You Bring

  • Bachelor's degree in business, risk management, or a related field.
  • Minimum of 2 years of professional work experience.
  • Strong analytical, problem-solving, and critical thinking skills.
  • Excellent written and verbal communication skills.
  • Confident negotiation skills and sound decision-making ability.
  • Strong organizational and time management skills with the ability to multitask effectively.
  • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
  • A collaborative mindset and the ability to work cross-functionally.
  • 1–2 years of experience handling property liability claims or related industry experience is a plus.
  • Experience directing investigations and working with defense counsel is a plus.
  • Ability to analyze contracts (including risk transfer provisions), property damage estimates, and litigation documents is a plus.
  • Adjuster licenses or industry designations are a plus.

Why You'll Love Working at Kinsale

  • Competitive Pay & Bonus Opportunities – Rewarding performance and initiative.
  • Comprehensive Benefits – Health, dental, and vision insurance with up to $3,600 (individual) or $7,000 (family) in HSA contributions per year.
  • Work-Life Balance – Generous paid time off including 22 days of PTO and 10 paid company holidays.
  • Career Growth – Clear promotion paths, mentorship, and ongoing professional development.
  • Retirement & Security – Up to 6% matching 401(k) contributions on base salary and bonus, standard life insurance, and disability coverage.
  • Continuous Learning – Annual $3,000 reimbursement for educational training and certifications.

Integrity & Responsibility

Kinsale values strong financial responsibility. A credit check will be conducted as part of the selection process for roles that require sound judgment, trustworthiness, or access to sensitive information.

Ready to Apply?

If you're motivated, analytical, and ready to make an impact in the dynamic world of E&S insurance, this is your opportunity. Join Kinsale Insurance and grow your career in a company that rewards initiative, collaboration, and excellence.

Apply today and start building your future with us!

Salary Range: $73,000 - $90,000
This posted range is our best estimate; starting salaries may vary. Additionally, the posted range reflects only base salary and does not include annual bonuses, benefits, or reimbursements.  

Apply