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Claims Trainee Jobs in Virginia (NOW HIRING)

Argo Group

Bilingual Claims Intake/FNOL/Triage Specialist

Richmond, VA · On-site

$17.50 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role is well positioned to move into Claims Trainee positions when they become available to grow their professional career in the insurance industry. We intend to implement a Large Language ...

Brookfield

Workers' Compensation Claims Adjuster

Richmond, VA · On-site

$65K - $84K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Workers' Compensation Claims Adjuster Employment Type: Regular FLSA Status: Exemptor Non-Exempt ... However,we are open to considering hiring a less qualified candidate (a Trainee or Associate ...

Fast Growing Roofing Company

Be Seen First

Sales Trainee - Earn $125K+ First Year

Falls Church, VA · On-site

$150K - $350K/yr

Sales Trainee EARN $150K-$350K+ ANNUALLY SALES EXPERIENCE REQUIRED TRAINING PROVIDED ... insurance claims ▪ Perform roof inspections (training provided) ▪ Complete paperwork ...

New

Jobtailor

Claims Director, Casualty Claims

Richmond, VA · On-site

$90 - $130/hr

* Review claims and related systems and processes * Understand and analyze policy language and contracts * Provide coverage, liability, and damages analysis for claims and ensure timely reserving and ...

Roofing Company

Be Seen First

Construction Sales Trainee $150K to $350K

Lorton, VA · On-site

$150K - $350K/yr

Construction Sales Trainee - We're looking for motivated and driven individuals ready to build a ... claims ▪ Complete paperwork What We Offer: ▪ Earn $150K-$350K+ ▪ Top performers earn $450K ...

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All JobsClaims JobsClaims Trainee JobsClaims Trainee Jobs in Virginia

Claims Trainee information

See Virginia salary details

$28.8K

$32.2K

$34.7K

How much do claims trainee jobs pay per year?

As of Aug 17, 2026, the average yearly pay for claims trainee in Virginia is $32,221.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,700.00 and $33,700.00 per year, depending on experience, location, and employer.

What is a claims trainee?

Claims Trainees are entry-level professionals in the insurance industry who are learning how to evaluate, process, and settle insurance claims. They typically work under the supervision of experienced adjusters or managers and receive on-the-job training to understand company policies, claims procedures, and relevant legal regulations. Claims Trainees investigate claims, communicate with policyholders, and gradually take on more responsibility as they gain experience. This role is often a starting point for a career in claims adjusting or insurance management.

What are the key skills and qualifications needed to thrive as a claims trainee?

To thrive as a Claims Trainee, you need a bachelor's degree (often in business or a related field), analytical thinking, and basic knowledge of insurance principles. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications such as AIC (Associate in Claims) is beneficial. Strong attention to detail, effective communication, and a customer-oriented mindset are standout soft skills for this role. These competencies are crucial for accurately evaluating claims, ensuring customer satisfaction, and supporting efficient claims resolution.

What are some common challenges a claims trainee might face during their initial training period?

As a Claims Trainee, one common challenge is quickly understanding complex insurance policies and regulations while handling real claims. Trainees often need to develop strong attention to detail and effective communication skills to gather information from claimants and collaborate with more experienced adjusters. Balancing training sessions, shadowing opportunities, and managing a growing caseload can feel overwhelming at first. However, most organizations provide mentorship and structured support to help trainees build confidence and proficiency as they progress.

What is the difference between Claims Trainee vs Claims Adjuster?

AspectClaims TraineeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer a relevant certificationHigh school diploma; often requires licensing or certification depending on the region
Work EnvironmentTraining programs, supervised settings, office or remoteFieldwork, office, or remote; handling claims directly with clients and providers
Employer & Industry UsageInsurance companies, training roles for entry-level claims positionsInsurance companies, claims departments, adjusting claims for damages or losses

Claims Trainee roles are entry-level positions focused on training and learning the claims process, often under supervision. Claims Adjusters handle actual claims, assess damages, and make settlement decisions. While Claims Trainees are in a learning phase, Claims Adjusters are responsible for managing claims independently once trained.

How do you become a claims trainee with no experience?

To become a claims trainee, candidates typically need a high school diploma or equivalent; some employers may prefer or require a bachelor's degree. Entry-level positions often provide on-the-job training, and having strong communication, organizational, and computer skills can improve chances. Gaining relevant certifications or knowledge of insurance processes can also be beneficial for those with no prior experience.

What are the most commonly searched types of Claims jobs in Virginia?

The most popular types of Claims jobs in Virginia are:

What are popular job titles related to Claims Trainee jobs in Virginia?

For Claims Trainee jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Claims Trainee jobs in Virginia look for?

The top searched job categories for Claims Trainee jobs in Virginia are:

What cities in Virginia are hiring for Claims Trainee jobs?

Cities in Virginia with the most Claims Trainee job openings:

Claims Trainee jobs near you
Infographic showing various Claims Trainee job openings in Virginia as of August 2026, with employment types broken down into 1% Internship, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $32,221 per year, or $15.5 per hour.

SeniorTriage Specialist(aka Senior Claims Intake/FNOL Specialist)

Argonaut Management Services, Inc

Richmond, VA • On-site

$73K - $85K/yr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Company

Argo Group

Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.


Job Description

Senior Triage Specialist (Senior Claims Intake / FNOL Specialist)

Locations: Omaha, NE | Los Angeles, CA | Chicago, IL | Richmond, VA | Albany, NY | New York City, NY

Work Schedule: 100% In-Office (Monday-Friday)

About the Role

We're looking for an experienced Senior Triage Specialist to join our Commercial Claims team. This position combines First Notice of Loss (FNOL), claims intake, and fast-track claims handling while providing critical support to our claims adjusters.

This is an excellent opportunity for someone who wants to build a long-term career in commercial insurance. Successful employees are well-positioned to advance into future Claims Trainee and Claims Adjuster opportunities.

As part of our ongoing modernization efforts, we're also enhancing our claims operations with AI and Large Language Model (LLM) technology. If you're interested in helping improve business processes through technology and automation, this is a great opportunity to be involved.

This position reports to the Director of Triage, who is based in Colorado.

What You'll Do
  • Manage fast-track commercial claims from initial intake through resolution.
  • Review new claims and determine coverage and appropriate adjuster assignment.
  • Set initial claim reserves.
  • Update and maintain claim information within the claims management system.
  • Contact insureds, claimants, brokers, and other parties to gather claim information.
  • Answer and route incoming calls to the appropriate claims professionals.
  • Manage shared voicemail inboxes and respond to inquiries.
  • Order police reports and other supporting documentation.
  • Prepare written correspondence and maintain electronic claim files.
  • Process incoming mail and prioritize daily workloads.
  • Support claims adjusters with administrative and technical claim activities.
  • Maintain diaries and complete assigned tasks to ensure timely claim handling.
  • Continuously look for solutions that improve customer service and operational efficiency.
What We're Looking For Required Qualifications

Candidates should have strong customer service skills and commercial insurance experience, along with one of the following:

  • High school diploma and 6+ years of experience, including at least 1 year in insurance or a related industry (commercial claims preferred); or
  • Associate degree or technical education and 3+ years of experience, including at least 1 year in insurance or a related industry; or
  • Bachelor's degree and 1+ year of experience, including at least 1 year in insurance or a related industry.

In addition, candidates should have:

  • Understanding of how insurance companies operate and make business decisions.
  • Strong written and verbal communication skills.
  • Excellent customer service and relationship-building abilities.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • High attention to detail and strong organizational skills.
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • A desire to continue learning and growing professionally.
Preferred Qualifications
  • Bilingual in English and Spanish.
  • Experience with Guidewire ClaimCenter or other claims management systems.
  • Experience using or creating prompts for AI/LLM tools to improve business processes.

Work Environment

  • 100% in-office position
  • Monday through Friday during normal business hours.
  • Overtime may be required based on business needs and must be accurately reported on company timesheets.
Compensation

Hourly pay is based on location and experience:

  • Richmond, VA: $29.37-$34.18/hour ($61,098-$71,094 annually)
  • Albany, NY & Chicago, IL: $32.32-$37.71/hour ($67,218-$78,438 annually)
  • Los Angeles, CA & New York City, NY: $35.26-$41.14/hour ($73,338-$85,578 annually)

In addition to competitive pay, employees are eligible for an annual performance bonus and a comprehensive benefits package.

Why Join Argo Group Claims?

At Argo Group, claims professionals are empowered to make decisions and solve problems-not simply process claims. Our collaborative environment gives employees direct access to leadership, opportunities to work on complex commercial claims, and the ability to contribute ideas that improve how we serve our customers.

If you're looking for a role where you can grow your insurance career while helping modernize claims operations, we'd love to hear from you.


PLEASE NOTE:

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.


If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.


Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.


Core Values

At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we apsire to be - guiding how we work, how we lead and how we succeed.


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