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Claims Assistant Jobs in Virginia (NOW HIRING)

Dollartree

Claims Assistant

Chesapeake, VA

$23 - $25.25/hr

The Claims Assistant is a support role for the Risk Management team. This role partners with internal and external stakeholders to keep the processes flowing. The primary responsibility is to support ...

Brookfield

Senior Claims Assistant

Richmond, VA · On-site

$18.50 - $23.50/hr

Senior Claims Assistant Employment Type: Full-Time FLSA Status: Non-Exempt Location: In-Office Summary: We are looking for a highly capable Senior Claims Assistant to join our team and work from ...

Brookfield

Senior Claims Assistant

Richmond, VA

$18.50 - $23.50/hr

Senior Claims Assistant Employment Type: Full-Time FLSA Status: Non-Exempt Location: In-Office _____ Summary: We are looking for a highly capable Senior Claims Assistant to join our team and work ...

Trustpoint.One

Claims Reviewer

Richmond, VA · On-site

$23/hr

Trustpoint.One is hiring Claims Reviewers for a temporary project ln Richmond, Virginia. This position will start in June 2026 and is anticipated to last 3 months. This is a temporary job.

Cna

Claims Consultant, Life Sciences

Glen Allen, VA

At CNA, we strive to create a culture in which people know they matter and are part of something ... Manages an inventory of highly complex commercial claims with large exposures that require a high ...

Dollar Tree

Director, Claims Litigation

Chesapeake, VA · On-site

The Claims Director partners with internal and external stakeholders to identify, measure and ... This position will develop and execute litigation claim management strategies that will assist in ...

Dollartree

Director, Claims Litigation

Chesapeake, VA · On-site

The Claims Director partners with internal and external stakeholders to identify, measure and ... This position will develop and execute litigation claim management strategies that will assist in ...

ALKEME

Commercial Lines Claims Associate

Glen Allen, VA · On-site

$16.50 - $22.25/hr

Learn and support the day-to-day operations of the Claims Division. * Assist the Chief General Counsel with claims-related activities and provide backup support. * Conduct client interviews and ...

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Claims Assistant information

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$13

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How much do claims assistant jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for claims assistant in Virginia is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $22.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims. The role may require familiarity with insurance policies and attention to detail.
More about Claims Assistant jobs
What are the most commonly searched types of Claims jobs in Virginia? The most popular types of Claims jobs in Virginia are:
What are popular job titles related to Claims Assistant jobs in Virginia? For Claims Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Claims Assistant jobs in Virginia look for? The top searched job categories for Claims Assistant jobs in Virginia are:
What cities in Virginia are hiring for Claims Assistant jobs? Cities in Virginia with the most Claims Assistant job openings:
Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,408 per year, or $20.9 per hour.

Claims Assistant

Dollartree

Chesapeake, VA

$23 - $25.25/hr

Full-time

Posted 24 days ago

Dollar Tree rating

4.5

Company rating: 4.5 out of 10

Based on 2,510 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers

Job description

The Dollar Tree Risk Management Team doesn't simply work together; we challenge each other to push further, think smarter, and love what we're doing together. Our shared purpose is to mitigate risk of loss to the enterprise through insurance, claims management and consultative partnership with business owners. We are seeking a detail-oriented, proactive, self-directed contributor able to manage competing priorities, take ownership of work, and consistently follow through in a fast-paced environment.

The Claims Assistant is a support role for the Risk Management team. This role partners with internal and external stakeholders to keep the processes flowing. The primary responsibility is to support the team's efforts for claims resolution and cost mitigation strategies.

Principal Duties and Responsibilities - Primary responsibilities listed in order of importance

Works independently onsite with a problem-solving positive attitude and maintains confidentiality of materials at all times.

  • Supports claims resolutions by collecting relevant business documents required.
  • Accesses and pulls video
  • Cross trains with other departmental activities as needed.
  • Serves as an engaged team member to actively identify and recommend additional opportunities for improvement of the total cost of risk.
  • Ensures highest level of customer service with internal and external business partners while providing timely support.
  • Maintains logs of data and/or reports related to claims support.

Assists department with triage of claim calls, emails and mail.

Assists in general department support and administrative duties, such as filing, sorting, etc.

  • Other duties and special projects as assigned by Risk Management leaders.

Minimum Requirements/Qualifications - Summary of knowledge, experience and education required.

  • Entry level position
  • Excellent written and verbal communications skills; ability to handle difficult situations
  • Pro-active and collaborative mindset with an ability to work in fast paced team environment, handling multiple tasks and meeting deadlines

Start Rate = $23.00 to $25.25 Hour

Full time500 Volvo Parkway,Chesapeake,Virginia 23320Risk ManagementDollar Tree

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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