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Claims Admin Jobs (NOW HIRING)

Responsibilities As a Claims Administrator, you will manage a caseload of medical-only Workers' Compensation claims from start to finish. Your core responsibilities include: * Reviewing and ...

Claims Administrator

Sumner, WA · On-site

$30 - $34/hr

The Claims Administrator is responsible for performing administrative duties related to insurance claims for Potelco, Inc. If the following interests you, we encourage you to apply! · Receive ...

The Claims Administrator is responsible for performing administrative duties related to insurance claims for Potelco, Inc. If the following interests you, we encourage you to apply! What You'll Do ...

The Claims Administrator is responsible for performing administrative duties related to insurance claims for Potelco, Inc. If the following interests you, we encourage you to apply! What You'll Do ...

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The Claims Administrator (CA) is responsible for validating and processing claims related to promotional offers, ensuring compliance with OSMG, client and Kroger policies. This role requires strong ...

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Claims Admin information

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$14

$26

$49

How much do claims admin jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for claims admin in the United States is $26.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $29.81 per hour, depending on experience, location, and employer.

What does a claims admin do?

A Claims Admin is primarily responsible for processing and managing insurance claims, which includes reviewing documentation, verifying claim details, and ensuring compliance with company policies. On a daily basis, they communicate frequently with policyholders, adjusters, and sometimes legal teams to gather information and provide updates. Collaboration with other departments, such as underwriting and customer service, is common to resolve discrepancies or expedite claim resolutions. This role requires strong organization, attention to detail, and effective communication skills to ensure claims are handled efficiently and accurately.

What skills and qualifications are needed to thrive as a claims admin?

To thrive as a Claims Admin, you need strong attention to detail, organizational skills, and a solid understanding of insurance policies or claims processes, often supported by a relevant diploma or experience in insurance administration. Familiarity with claims management systems, office software, and sometimes certifications like AIC (Associate in Claims) are beneficial. Excellent communication, problem-solving abilities, and customer service skills help you resolve issues efficiently and maintain positive relationships. These skills are crucial for accurate claim handling, timely processing, and ensuring customer satisfaction within insurance operations.

What is a claims admin?

Claims Admins, short for Claims Administrators, are professionals responsible for processing and managing insurance claims. They review claim forms, verify information, gather necessary documentation, and communicate with clients, adjusters, and other parties to ensure claims are handled accurately and efficiently. Their role is essential in ensuring timely settlements and maintaining compliance with company policies and industry regulations. Claims Admins often work for insurance companies, third-party administrators, or within large organizations that manage their own claims processes.

What skills do you need to be a claims admin?

A claims admin needs strong organizational skills, attention to detail, and good communication abilities to manage and process insurance claims efficiently. Proficiency with computer software such as claim management systems and basic knowledge of insurance policies are also important for success in this role.

What is the difference between Claims Admin vs Claims Processor?

AspectClaims AdminClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma or equivalent; insurance knowledge beneficial
Work EnvironmentOffice setting, administrative tasks, data managementOffice setting, reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, healthcare providers, third-party administrators

Claims Admin and Claims Processor roles often overlap in insurance settings, but Claims Admin typically handles broader administrative tasks, including managing claims data and coordinating with teams, while Claims Processors focus on reviewing and processing individual claims. Both roles require similar credentials and are essential in the claims management workflow.

More about Claims Admin jobs
What states have the most Claims Admin jobs? States with the most job openings for Claims Admin jobs include:
Infographic showing various Claims Admin job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $55,393 per year, or $26.6 per hour.

Claims Administrator

Cottingham & Butler

Dyersville, IA

Full-time

Re-posted 3 days ago


Cottingham & Butler rating

8.6

Company rating: 8.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

88th of 303 rated insurance


Job description

CBCS, a division of Cottingham & Butler, is growing and we're excited to welcome new team members to our Workers' Compensation team as Claims Administrators. This is a great opportunity to start or build your career in a professional office environment. In this role, you'll learn how to review and manage medical-only claims while providing helpful, responsive service to our clients. No insurance experience? No problem. We provide training to teach you what you need to know. We're simply looking for people who are dependable, eager to learn, and comfortable communicating with others.

Responsibilities
As a Claims Administrator, you will manage a caseload of medical-only Workers' Compensation claims from start to finish. Your core responsibilities include:

  • Reviewing and evaluating medical-only claims to understand what occurred
  • Communicating with injured workers, medical providers, and clients
  • Documenting claim activity accurately and consistently following CBCS Best Practices
  • Making timely decisions within your assigned authority to resolve claims efficiently
  • Submitting required state EDI filings and supporting Medicare compliance
  • Identifying when a claim should be upgraded for further investigation or lost‑time consideration
  • Evaluating potential subrogation opportunities and escalating when appropriate
  • Meeting performance benchmarks for contact, reserving, and claim closure

We're seeking individuals with experience in a professional setting who bring strong attention to detail, organization, and communication skills. You should be comfortable managing multiple priorities, navigating documentation, and working both independently and as part of a team. Prior claims or insurance experience is a plus but not required. We provide training on the technical aspects of the role. More importantly, we're looking for individuals who are dependable, motivated, and eager to build a long-term career in a high-performance environment.

Full-Time Benefits - Most benefits start day 1

  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance

About Cottingham & Butler Claims Services

At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday – that's who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

Want to learn more? Follow us on www.CBCSclaims.com | LinkedIn


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