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Position: Material Coordinator

Company: Noovo

Location: Las Vegas, NV (On-Site)

About Us:

Noovo is a fast-growing premium camper van manufacturer creating high-end Class B adventure vehicles

designed for comfort, craftsmanship, and life on the road. The company offers premium camper van

conversions in the U.S. and focuses on modern design, comfort, safety, and custom-built vehicles for

customers who want the freedom of the open road without sacrificing quality or livability.

Job Summary:

The Material Coordinator is responsible for tracking, coordinating, and controlling material and

asset-related activities across three critical operational areas:

• Incoming chassis inspection, repair coordination, and post-production body
• repair management
• After-sales material support repair and/or customer replacement part coordination
• Participation in DMR (Discrepant Material Report) and MRB (Material Review Board) processes for externally sourced materials.

This role serves as a cross-functional liaison between Production, Quality, Purchasing,

Inventory, After-Sales, body shops, and chassis manufacturers to ensure timely resolution of

material and asset issues while protecting production schedules and customer commitments.

This is a coordination-heavy, detail-oriented role requiring strong follow-through and structured

tracking discipline.

Key Responsibilities:

Chassis Receipt, Inspection & Repair Coordination

A. Incoming Chassis Inspection

• Coordinate receipt of incoming van chassis.
• Collect PDI documents from incoming inspection using an approved checklist.
• Log discrepancies in tracking system.

B. Manufacturer Claim Coordination

• Submit and manage warranty or transit damage claims with the chassis manufacturer.
• Track claim status and resolution timelines.
• Coordinate approval for repair scope and reimbursement.
• Escalate unresolved claims as needed.

C. Body Shop Repair Coordination (Pre-Production)

• Schedule repairs with approved body shops.
• Ensure repair work meets manufacturer and company quality standards.
• Track turnaround time and repair completion to align and report to MPS Specialist
• Confirm documentation is received before releasing chassis to production.

D. Post-Production Body Repair Coordination

• Identify cosmetic or damage issues discovered during or after production.
• Coordinate scheduling and logistics for repair.
• Ensure repairs do not delay delivery commitments when possible, escalate exceptions
• Maintain tracking of repair cost and claim recovery.

After-Sales & Replacement Part Coordination

A. Customer Repair & Replacement Support

• Partner with the After-Sales team to identify material needs for customer repairs.

Coordinate scheduling of:

• Replacement parts
• Repair time allocation or repair process guides
• Service appointments
• Ensure accurate parts allocation from inventory.

B. Production & Inventory Coordination

• Confirm availability of parts prior to scheduling shipment or service.
• Coordinate production schedule for on site repairs or producing repair instructions to pass to the After Sales team.
• Track shipment status and delivery confirmation.

C. Warranty & Service Material Tracking

Maintain log of:

• Parts shipped to customers
• Warranty replacements
• Service repair material usage
• Provide data to Quality for trend analysis.

DMR & MRB Participation (Supplier Quality Control)

A. Discrepant Material Reporting (DMR)

• Support identification and segregation of nonconforming materials.
• Ensure discrepant materials are properly tagged and quarantined.
• Assist in documentation of defect details and supplier information.

B. Material Review Board (MRB) Support

• Participate in MRB meetings as required.

Provide tracking data on:

• Supplier issues
• Return material status
• Replacement timelines

Coordinate disposition actions:

• Return to supplier
• Replacement request
• Rework
• Scrap

C. Supplier Resolution Coordination

Work with Purchasing to:

• Initiate RMA processes
• Track credit issuance
• Confirm receipt of replacement materials
• Ensure inventory adjustments are completed in ERP.

Cross-Functional Responsibilities

• Maintain structured tracking logs (ERP + supplemental tracking if required).

Provide weekly status reporting on:

• Chassis claims & repair status
• Open service part orders
• DMR/MRB open items
• Escalate risks impacting production schedule or customer delivery.
• Ensure clean handoffs between departments.
• Maintain documentation discipline for audit purposes.

Key Performance Indicators (KPIs):

• Chassis inspection turnaround time
• Claim resolution cycle time
• Body repair cycle time
• After-sales part fulfillment time
• DMR closure rate
• Supplier RMA turnaround time
• Inventory adjustment accuracy
• Zero lost or untracked material events

Required Qualifications:

• 3–7 years experience in manufacturing, materials, service coordination, or supply chain
• Strong organizational and documentation skills
• ERP experience (NetSuite, Odoo, SAP, etc.)
• Experience coordinating with external vendors or service providers
• Strong communication and follow-through

Preferred Qualifications:

• Experience in automotive, RV, or specialty vehicle manufacturing
• Familiarity with warranty claim processes
• Experience participating in MRB/DMR processes
• Quality systems exposure (ISO-based environments)

Compensation:

• $20-$22 per hour depending on experience.

Benefits:

• Paid Time Off (PTO)
• Medical, dental, and vision insurance
• Life Insurance & AD&D
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Seven (7) paid company holidays each year
• 401(k) retirement plan