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Cisco Voice Jobs (NOW HIRING)

krg technology inc

Voice Engineer 2

Cary, NC · On-site

Requirements Cisco Certified Network Associate (CCNA) Voice/Collaboration or higher level Ce1tification. - Proficient in VoIP infrastructure and protocols- SIP, MGCP, SCCP and SRTP. Cisco Unified ...

Apex Systems

Cisco Engineer (CUCM/UCCE)

Lincoln, NE · On-site

Job#: 3046384 Cisco Voice and Contact Center Engineer (CUCM / UCCE) Location: Canada (candidate must reside in Canada due to data residency requirements). Toronto or Mississauga area strongly ...

AMSYS Talent

Networking & Voice Engineer

Cypress, TX · On-site

Summary Own enterprise networking across cloud and on-prem with deep Cisco, Fortinet, Juniper, and voice/collaboration. Configure, secure, and support switching, wireless, firewalls, and UC/contact ...

The E Group

Be Seen First

Cisco Engineer

Atlanta, GA · On-site

$35 - $40/hr

Network Engineer Sr (Voice / Cisco Collaboration) / Cisco Voice Engineer Sr / Network Engineer 2 Date Posted: 8/14/2026 Location: 241 Ralph McGill Blvd., Atlanta GA 30308 (Remote) Job Type: Contract ...

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How much do cisco voice jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for cisco voice in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What is a Cisco Voice?

Cisco Voice professionals are specialized IT experts who design, implement, and manage voice communication systems using Cisco technologies. They work with solutions like Cisco Unified Communications Manager (CUCM) to provide VoIP (Voice over IP), video, and collaboration services within organizations. Their responsibilities often include configuring voice networks, troubleshooting issues, and ensuring secure and reliable communication. These professionals may hold certifications such as CCNP Collaboration or specialize in areas like call routing, voicemail, and integration with other communication platforms.

What are the key skills and qualifications needed to thrive as a Cisco Voice engineer, and why are they important?

To thrive as a Cisco Voice Engineer, you need a solid understanding of VoIP technologies, network infrastructure, and telephony protocols, typically supported by a degree in information technology or related fields and certifications like CCNA Voice or CCNP Collaboration. Expertise with Cisco Unified Communications Manager (CUCM), IP phones, and troubleshooting tools is essential. Strong analytical thinking, problem-solving ability, and effective communication skills help professionals manage complex systems and address user concerns efficiently. These skills ensure reliable voice communications, minimize downtime, and maintain seamless business operations.

What are some typical challenges faced by professionals working in Cisco Voice roles, and how can these be managed?

Professionals in Cisco Voice roles often encounter challenges such as managing complex network configurations, troubleshooting call quality issues, and ensuring seamless integration with other communication platforms. Staying updated with frequent software and hardware updates from Cisco is essential, as is maintaining strong documentation and clear communication with other IT teams. Proactive monitoring and ongoing training can help address issues quickly and keep systems running smoothly, ensuring reliable voice services for end users.

What is the difference between Cisco Voice vs Cisco Collaboration Engineer?

AspectCisco VoiceCisco Collaboration Engineer
CertificationsCCNA Voice, CCNP CollaborationCCNA Collaboration, CCNP Collaboration
Work EnvironmentTelecommunications and network infrastructureUnified communications and collaboration solutions
Job FocusConfiguring and maintaining VoIP systemsDesigning and implementing collaboration solutions
Industry UsageTelecom providers, large enterprisesEnterprises, IT service providers

While both roles involve Cisco collaboration technologies, Cisco Voice primarily focuses on VoIP systems and telephony infrastructure, whereas Cisco Collaboration Engineer has a broader scope, including designing and deploying comprehensive collaboration solutions. Cisco Voice is more specialized in voice communication systems, while Cisco Collaboration Engineer covers a wider range of collaboration tools and platforms.

Does Cisco Voice offer remote jobs?

Cisco Voice roles often include remote work options, especially for positions involving technical support, network engineering, and system administration. Many companies in the industry provide remote opportunities, but availability depends on the specific role and employer policies. Candidates should review job postings for remote work eligibility and required skills such as VoIP, Cisco collaboration tools, and relevant certifications.
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Cisco Voice jobs near you
Infographic showing various Cisco Voice job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $100,198 per year, or $48.2 per hour.

Voice Tier 3 Engineer

Scott Air Force Base, IL • On-site

Decisionpoint Corporation
51 - 200 employees
Learn more about Decisionpoint Corporationexternal

$79K - $88K/yr

Other

Re-posted 13 days ago

Job description

Overview
DecisionPoint seeks a Voice Tier 3 Engineer to provide advanced voice engineering support for the U.S. Air Force Executive Airlift Communications Network program. The engineer will configure, secure, troubleshoot, and sustain Cisco voice systems supporting mission-critical communications across EACN operational and test environments.
The Voice Tier 3 Engineer will develop and maintain VoIP and Session Initiation Protocol connections, implement approved upgrades and security changes, and support integration with external customer voice networks.
This position primarily supports the EACN Systems Integration Laboratory and operational Air-to-GIG Gateway environments. On-site work and travel to supported Air Force locations may be required.
Note : By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.
Duties & Responsibilities
The Voice Tier 3 Engineer will:
  • Configure, develop, patch, secure, and enhance Cisco VoIP systems.
  • Administer Cisco Unified Communications Manager, Cisco Unity, Instant Messaging and Presence, and teleconference bridges.
  • Configure and maintain Cisco Unified Border Elements, Session Border Controllers, Ribbon VX900 devices, and related voice infrastructure.
  • Develop and troubleshoot SIP connections between EACN and external customer voice networks.
  • Support integration with Call Manager Express, SRST, Asterisk, and other Cisco VoIP environments.
  • Test voice-system patches, upgrades, and configuration changes before operational deployment.
  • Apply DISA STIGs and cybersecurity requirements to voice systems and supporting devices.
  • Troubleshoot complex voice, call-routing, interoperability, and service-quality issues.
  • Support VoIP capabilities within the Systems Integration Laboratory and operational gateway environments.
  • Develop and maintain configuration guides, diagrams, checklists, and technical documentation.
  • Coordinate voice-engineering activities with network engineers, cybersecurity personnel, site technicians, and Government stakeholders.
  • Provide technical guidance and training to Government and contractor personnel.
Qualifications
Clearance Requirement:
Must hold an active Top Secret clearance.
Education:
Bachelor's degree in Information Technology, Computer Science, Network Engineering, Telecommunications, or a related field.
Experience:
  • Minimum five years of VoIP experience.
  • Experience configuring and sustaining enterprise Cisco voice environments.
  • Experience with CUCM, Cisco Unity, SIP, Session Border Controllers, and voice gateways.
  • Experience troubleshooting call routing, interoperability, and voice-quality issues.
  • Experience supporting classified or mission-critical communications environments preferred.

Technical Knowledge:
  • Advanced knowledge of Cisco Unified Communications Manager and enterprise VoIP architecture.
  • Knowledge of SIP, call routing, dial plans, CUBE, Session Border Controllers, and SRST.
  • Familiarity with voice-system patching, STIG implementation, configuration management, and laboratory testing.
  • Understanding of network technologies supporting voice services, including routing, switching, firewalls, VLANs, and quality of service.
  • Ability to document voice architectures, configurations, and troubleshooting procedures.

Certifications:
  • Cisco voice certification with a concentration in Cisco Unified Communications Manager required at the time of contract award.
  • Appropriate DoDM 8140.03 and IAT Level II certification required.
  • Additional Cisco collaboration or cybersecurity certifications preferred.

Skills:
  • Strong voice-system troubleshooting and analytical abilities.
  • Excellent technical documentation and communication skills.
  • Ability to manage multiple technical priorities.
  • Ability to collaborate with network, systems, and cybersecurity teams.
  • Ability to perform on-site duties and travel as required.

Compensation: Anticipated salary range is $79,759.00-$88,215.00 per year
Our Equal Employment Opportunity Policy
  • EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
  • Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
  • Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

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