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Cisco Ucce Engineer Jobs (NOW HIRING)

Glow Networks

UCCE Engineer

Dallas, TX · On-site

... of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP). § Good understanding of Cisco UCCE Architecture, deployment models and components. § Hands on experience in Cisco ...

Diverse Lynx Llc

NICE CXone Sr. Developer

Dearborn, MI

$65/hr

... of Cisco UCCE/UCCX call flows and routing logic. • Proficiency in programming languages (JavaScript, Python, or .NET). • Experience with REST APIs, web services, and data exchange formats (JSON ...

Ascend

Telephony Program Manager

Palo Alto, CA

$85K - $90K/yr

The Telephony Program Manager will perform migrations from AVAYA to Cisco UCCE Platform. The ideal ... Bachelor's degree in Electronics Engineering, Computer Science, Information Technology or a ...

HHC

Telecom Engineer

Indianapolis, IN · On-site

FLSA Status Exempt Job Role Summary The Telecom Engineer is responsible for designing, implementing ... IVR/Contact Center platforms (e.g., Cisco UCCE or similar) * SIP, H.323, MGCP , and call routing ...

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How much do cisco ucce engineer jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for cisco ucce engineer in the United States is $59.59, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Cisco Ucce Engineer position, and why are they important?

To thrive as a Cisco Ucce Engineer, you need expertise in Cisco Unified Contact Center Enterprise (UCCE) architecture, VoIP technologies, network troubleshooting, and a relevant degree in IT or a related field. Familiarity with Cisco administration tools, scripting (such as ICM or CVP), and certifications like Cisco CCNP or CCIE Collaboration are highly valued. Strong problem-solving, communication skills, and the ability to work collaboratively are important soft skills in this role. These skills ensure efficient implementation, support, and optimization of complex contact center solutions for clients or end-users.

What are some common challenges a Cisco Ucce Engineer might face on the job?

Cisco Ucce Engineers often encounter challenges such as troubleshooting complex integration issues with other telephony or CRM systems, managing large-scale deployments, and ensuring minimal downtime during upgrades or changes. The role frequently involves balancing the specific needs of both technical and non-technical stakeholders, requiring clear communication and adaptability. Keeping up with evolving Cisco technologies and maintaining system security are also ongoing priorities. However, these challenges offer great opportunities to build expertise and contribute significantly to business operations.

What is a Cisco Ucce Engineer job?

A Cisco UCCE (Unified Contact Center Enterprise) Engineer is responsible for designing, implementing, and maintaining enterprise-level contact center solutions using Cisco Unified Contact Center Enterprise technology. They configure call routing, integrate with CRM systems, troubleshoot technical issues, and optimize system performance. Their role ensures seamless communication between customers and businesses by managing voice, chat, and other contact center channels. UCCE Engineers typically work with Cisco CVP, ICM, Finesse, and other related technologies to deliver a reliable and efficient contact center environment.

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Cisco Ucce Engineer jobs near you

Cisco UCCE

Reliable Software Resources Inc

Charlotte, NC

Other

Posted 2 days ago

Job description

Company Description

Organizations today are not only challenged by the constantly changing and emerging technologies, but are also confronted with difficulties in acquiring adequate human resources to meet the dynamics of the different IT Project initiatives. It becomes imperative to any business organization to utilize the most cost-effective ways of acquiring talent for immediate and long-term projects with a specific or niche skill set.


Since our inception, Reliable Software has been offering IT consulting services to the clients which enable them to maximize their IT investment and that has made us extremely competent enough to work on any IT consulting project for any industry domain. We offer world-class business solutions leveraging widely accepted strategies and technologies on different platforms and these services come at competitive rates. We design end to end business solutions from conceptualization to implementation as per the client's requirements.

To acquire strategic skills in a timely and cost-effective manner, many companies turn to Reliable Software for quality IT resource management. Reliable Software has the ability to quickly respond to technology initiatives by strategically acquiring skills and managing available resources. With customers ranging in size from startups to Fortune 500 enterprises, we understand the ever increasing need for talented IT professionals in the development of new technologies. Reliable Software is in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most.


Reliable Software helps you address technical resource requirements with contract services. We invite you to see the difference working with Reliable Software and our strength is in our people and we are ready to work hard for you. Our broad portfolio of solutions enables us to meet your specific staffing requirements across all technologies and domains and below is the list

Job Description

Greetings from Reliable Software Resources Inc!!!


This is Sreekanth G from Reliable Software Resources Inc and I am writing to see whether you are interested in an exciting/challenging opportunity at Charlotte, NC On-site.

Our client is interested in hiring a UCCE Developer who can use UCCE, CISCO, and CUCM. 

Please let us know whether you would like to be considered. We hope you do as this is truly a great opportunity to make a difference. If you are interested please respond back to this e-mail with your updated resume and a summary of your key skills and the compensation you are looking for. You can also reach me at 248-237-7009.

 The details of the position are as mentioned below:

Kindly find the JD below for your reference

Title: UCCE Developer

Location: Charlotte, NC

Duration: 12+Months

Term: Contract / Fulltime

Interview Process: Phone then Webx / On-Site

Remote Option: No

Required: Tasks & Duties

Excellent communication skills to include verbal, written & presentation.

UCCE Developer Needed: 

Attend project meetings

Document UCCE solution being implemented using Cisco UCCE 9.x and CUCM 9.1

Develop UCCE applications such as Peripheral Gateways 

Configure translation routes

Develop routing configurations


If interested, please send a reply with your Updated Resume

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply