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Entry Level Cisco Ucce Engineer Jobs (NOW HIRING)

Q1 Technologies, Inc.

UCCE Engineer

Aurora, IL · On-site

UCCE Engineer - Tier 2 RTP, NC (CONTRACT ROLE) A UCCE Tier 2 Engineer is responsible for the ... Provide Tier 2 technical support for Cisco Unified Contact Center Enterprise (UCCE) systems.

Glow Networks

UCCE Engineer

Dallas, TX · On-site

... of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP). § Good understanding of Cisco UCCE Architecture, deployment models and components. § Hands on experience in Cisco ...

Tata Consultancy Service Limited

NC · On-site

$64K - $100K/yr

A UCCE Tier 2 Engineer is responsible for the advanced support, troubleshooting, configuration, and maintenance of Cisco Unified Contact Center Enterprise solutions. This role involves working with ...

New

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

... Cisco Call Manager, IVR, CVP, UCCE. * Design, implement, and/or maintain Cisco Unified ... Lead Engineering efforts of UC and Contact center Projects * Maintain and support Cisco's IP ...

krg technology inc

Telecom Engineer

Columbus, GA · On-site

Candidate must have experience in a call center environment to include the following : a. UCCE, UCCX or PCCE experience b. CVP scripting experience c. Cisco Call Manager d. Cisco Unity Additional ...

krg technology inc

Telecom Engineer

Columbus, GA · On-site

Candidate must have experience in a call center environment to include the following : a. UCCE, UCCX or PCCE experience b. CVP scripting experience c. Cisco Call Manager d. Cisco Unity Additional ...

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Entry Level Cisco Ucce Engineer information

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How much do entry level cisco ucce engineer jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for entry level cisco ucce engineer in the United States is $59.59, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.35 per hour, depending on experience, location, and employer.

What is an Entry Level Cisco UCCE Engineer?

An Entry Level Cisco UCCE Engineer is a professional who supports and maintains Cisco's Unified Contact Center Enterprise (UCCE) systems, which are used by organizations to manage large-scale customer contact centers. Their responsibilities typically include basic installation, configuration, troubleshooting, and maintenance of UCCE environments. They work under the guidance of senior engineers to ensure system uptime and assist with integrating various communication channels. This role is ideal for those starting their careers in network engineering or contact center technologies, with opportunities to specialize further as they gain experience.

What are the key skills and qualifications needed to thrive as an Entry Level Cisco UCCE Engineer, and why are they important?

To thrive as an Entry Level Cisco UCCE Engineer, you need a solid understanding of networking fundamentals, VoIP technologies, and basic knowledge of Cisco Unified Contact Center Enterprise (UCCE) systems, often supported by a relevant degree or Cisco certification (such as CCNA or CCT). Familiarity with Cisco Unified Communications Manager (CUCM), scripting tools like Cisco Unified Intelligence Center (CUIC), and troubleshooting software is typically required. Strong problem-solving abilities, effective communication, and a willingness to learn new technologies help set candidates apart. These skills and qualifications are crucial for ensuring seamless deployment, support, and optimization of contact center solutions in dynamic enterprise environments.

What are some common challenges faced by Entry Level Cisco UCCE Engineers when supporting enterprise contact center environments?

Entry Level Cisco UCCE Engineers often encounter challenges such as troubleshooting complex call routing issues, adapting to frequent software updates, and managing integrations with third-party applications. As part of a team, they must quickly develop a strong understanding of both the technical architecture and the business needs of the contact center. Continuous learning and collaboration with senior engineers are key to overcoming these hurdles and building confidence in supporting mission-critical systems.

What is the difference between Entry Level Cisco Ucce Engineer vs Network Support Technician?

AspectEntry Level Cisco Ucce EngineerNetwork Support Technician
CertificationsCisco CCNA, Cisco UCCE certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentTelecommunications, VoIP, UC solutionsNetwork troubleshooting, hardware/software support
Industry UsageTelecom providers, large enterprisesIT service providers, corporate IT departments

The Entry Level Cisco Ucce Engineer focuses on deploying and supporting Cisco Unified Contact Center Enterprise solutions, requiring specific certifications like Cisco UCCE. In contrast, a Network Support Technician handles general network issues, troubleshooting hardware and software. While both roles involve networking fundamentals, the Ucce Engineer role is specialized in UC and contact center systems, making it more suitable for those pursuing careers in telecommunications and UC solutions.

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Entry Level Cisco Ucce Engineer jobs near you
Infographic showing various Entry Level Cisco Ucce Engineer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 91% Full Time, 2% Part Time, and 6% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $123,952 per year, or $59.6 per hour.
Cisco UCCE

Cisco UCCE

Reliable Software Resources Inc

Charlotte, NC

Other

Re-posted 9 days ago

Job description

Company Description

Organizations today are not only challenged by the constantly changing and emerging technologies, but are also confronted with difficulties in acquiring adequate human resources to meet the dynamics of the different IT Project initiatives. It becomes imperative to any business organization to utilize the most cost-effective ways of acquiring talent for immediate and long-term projects with a specific or niche skill set.


Since our inception, Reliable Software has been offering IT consulting services to the clients which enable them to maximize their IT investment and that has made us extremely competent enough to work on any IT consulting project for any industry domain. We offer world-class business solutions leveraging widely accepted strategies and technologies on different platforms and these services come at competitive rates. We design end to end business solutions from conceptualization to implementation as per the client's requirements.

To acquire strategic skills in a timely and cost-effective manner, many companies turn to Reliable Software for quality IT resource management. Reliable Software has the ability to quickly respond to technology initiatives by strategically acquiring skills and managing available resources. With customers ranging in size from startups to Fortune 500 enterprises, we understand the ever increasing need for talented IT professionals in the development of new technologies. Reliable Software is in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most.


Reliable Software helps you address technical resource requirements with contract services. We invite you to see the difference working with Reliable Software and our strength is in our people and we are ready to work hard for you. Our broad portfolio of solutions enables us to meet your specific staffing requirements across all technologies and domains and below is the list

Job Description

Greetings from Reliable Software Resources Inc!!!


This is Sreekanth G from Reliable Software Resources Inc and I am writing to see whether you are interested in an exciting/challenging opportunity at Charlotte, NC On-site.

Our client is interested in hiring a UCCE Developer who can use UCCE, CISCO, and CUCM. 

Please let us know whether you would like to be considered. We hope you do as this is truly a great opportunity to make a difference. If you are interested please respond back to this e-mail with your updated resume and a summary of your key skills and the compensation you are looking for. You can also reach me at 248-237-7009.

 The details of the position are as mentioned below:

Kindly find the JD below for your reference

Title: UCCE Developer

Location: Charlotte, NC

Duration: 12+Months

Term: Contract / Fulltime

Interview Process: Phone then Webx / On-Site

Remote Option: No

Required: Tasks & Duties

Excellent communication skills to include verbal, written & presentation.

UCCE Developer Needed: 

Attend project meetings

Document UCCE solution being implemented using Cisco UCCE 9.x and CUCM 9.1

Develop UCCE applications such as Peripheral Gateways 

Configure translation routes

Develop routing configurations


If interested, please send a reply with your Updated Resume

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply