UCCE Engineer
Dallas, TX · On-site
... of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP). § Good understanding of Cisco UCCE Architecture, deployment models and components. § Hands on experience in Cisco ...
UCCE Engineer
Dallas, TX · On-site
... of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP). § Good understanding of Cisco UCCE Architecture, deployment models and components. § Hands on experience in Cisco ...
Company Description Bravens Inc Kindly note that we need people with Cisco UCCE, CVP and ICM skills for Phoenix only. This will be a scrum team where everyone is expected to be physically present at ...
Company Description Bravens Inc Kindly note that we need people with Cisco UCCE, CVP and ICM skills for Phoenix only. This will be a scrum team where everyone is expected to be physically present at ...
Company Description Bravens Inc Kindly note that we need people with Cisco UCCE, CVP and ICM skills for Phoenix only. This will be a scrum team where everyone is expected to be physically present at ...
Company Description Bravens Inc Kindly note that we need people with Cisco UCCE, CVP and ICM skills for Phoenix only. This will be a scrum team where everyone is expected to be physically present at ...
Experience with Cisco contact center technologies (UCCE) is preferred. Key Responsibilities VoIP / Voice Engineering * Design and architect enterprise VoIP and IP telephony solutions * Lead ...
Quick apply
Experience with Cisco contact center technologies (UCCE) is preferred. Key Responsibilities VoIP / Voice Engineering * Design and architect enterprise VoIP and IP telephony solutions * Lead ...
Engineer and optimize Contact Center routing environment, including call ICM, CUSP, and CVP ... Expert level proficiency of Cisco Call Center technologies such as Cisco UCCE, Contact Center ...
Engineer and optimize Contact Center routing environment, including call ICM, CUSP, and CVP ... Expert level proficiency of Cisco Call Center technologies such as Cisco UCCE, Contact Center ...
NC · On-site
$64K - $100K/yr
A UCCE Tier 2 Engineer is responsible for the advanced support, troubleshooting, configuration, and maintenance of Cisco Unified Contact Center Enterprise solutions. This role involves working with ...
New
NC · On-site
$64K - $100K/yr
A UCCE Tier 2 Engineer is responsible for the advanced support, troubleshooting, configuration, and maintenance of Cisco Unified Contact Center Enterprise solutions. This role involves working with ...
New
Hands on Experience in Cisco Unified Contact Center Enterprise (UCCE)/ICM /CVP and ACME SBC ... Interprets network alert and performance management tool output to properly engineer the capacity ...
Hands on Experience in Cisco Unified Contact Center Enterprise (UCCE)/ICM /CVP and ACME SBC ... Interprets network alert and performance management tool output to properly engineer the capacity ...
Telephony Program Manager
$85K - $90K/yr
The Telephony Program Manager will perform migrations from AVAYA to Cisco UCCE Platform. The ideal ... Bachelor's degree in Electronics Engineering, Computer Science, Information Technology or a ...
Quick apply
Telephony Program Manager
$85K - $90K/yr
The Telephony Program Manager will perform migrations from AVAYA to Cisco UCCE Platform. The ideal ... Bachelor's degree in Electronics Engineering, Computer Science, Information Technology or a ...
Telecom Engineer
Indianapolis, IN · On-site
Hospital Req ID: 25937 Schedule : Full Time Shift : Days Eskenazi Health serves as the public ... IVR/Contact Center platforms (e.g., Cisco UCCE or similar) * SIP, H.323, MGCP , and call routing ...
Telecom Engineer
Indianapolis, IN · On-site
Hospital Req ID: 25937 Schedule : Full Time Shift : Days Eskenazi Health serves as the public ... IVR/Contact Center platforms (e.g., Cisco UCCE or similar) * SIP, H.323, MGCP , and call routing ...
Permanent/Fulltime & Onsite * Worked with the Cisco UCCE (Unified Contact Center Enterprise) environment. * Familiarity with implementation of Cisco IP Telephony applications including CVP(Cisco ...
Permanent/Fulltime & Onsite * Worked with the Cisco UCCE (Unified Contact Center Enterprise) environment. * Familiarity with implementation of Cisco IP Telephony applications including CVP(Cisco ...
Manager of Telecom
Framingham, MA · On-site
This role manages telecom engineers, analysts, and/or business analysts who support enterprise ... Experience with Cisco CUCM, Cisco UCCE, Webex, Jabber, Finesse, IVR platforms, or similar ...
Manager of Telecom
Framingham, MA · On-site
This role manages telecom engineers, analysts, and/or business analysts who support enterprise ... Experience with Cisco CUCM, Cisco UCCE, Webex, Jabber, Finesse, IVR platforms, or similar ...
Manager of Telecom
Framingham, MA · On-site
This role manages telecom engineers, analysts, and/or business analysts who support enterprise ... Experience with Cisco CUCM, Cisco UCCE, Webex, Jabber, Finesse, IVR platforms, or similar ...
Manager of Telecom
Framingham, MA · On-site
This role manages telecom engineers, analysts, and/or business analysts who support enterprise ... Experience with Cisco CUCM, Cisco UCCE, Webex, Jabber, Finesse, IVR platforms, or similar ...
Communication Analyst
Lexington, KY · On-site
$80K - $104K/yr
... Manager, Cisco UCCE and Calabrio. Requires excellent customer service, presentation and ... engineering or science) 5+ years of experience supporting mid to large scale enterprise-wide ...
Communication Analyst
Lexington, KY · On-site
$80K - $104K/yr
... Manager, Cisco UCCE and Calabrio. Requires excellent customer service, presentation and ... engineering or science) 5+ years of experience supporting mid to large scale enterprise-wide ...
Senior Cisco Voice Engineer
Dulles, VA · On-site
Overview We are seeking experienced Cisco Voice Engineers to support a mission critical, technology ... UCCX/UCCE), including user training and transition planning. • Execute tasks related to call ...
Senior Cisco Voice Engineer
Dulles, VA · On-site
Overview We are seeking experienced Cisco Voice Engineers to support a mission critical, technology ... UCCX/UCCE), including user training and transition planning. • Execute tasks related to call ...
... UCCX/UCCE), including user training and transition planning. • Execute tasks related to call ... UNAVAILABLEEmployment Type: FULL_TIME
... UCCX/UCCE), including user training and transition planning. • Execute tasks related to call ... UNAVAILABLEEmployment Type: FULL_TIME
Senior VoIP Engineer
Sacramento, CA · On-site
$102K - $202K/yr
Technical experience maintaining Cisco (UCCE/PCCE) Contact Center Enterprise system applications ... Experience engineering and maintaining large Call Center software suites (i.e. Calabrio, 2Ring ...
Senior VoIP Engineer
Sacramento, CA · On-site
$102K - $202K/yr
Technical experience maintaining Cisco (UCCE/PCCE) Contact Center Enterprise system applications ... Experience engineering and maintaining large Call Center software suites (i.e. Calabrio, 2Ring ...
Cisco UC Automation Engineer
New York, NY · On-site
... and UCCE. Work closely with the IPsoft UC Operations team to analyze operations metrics and ... 7 Programmer or equivalent) Qualified candidate must have 3 years experience with Cisco IP ...
Cisco UC Automation Engineer
New York, NY · On-site
... and UCCE. Work closely with the IPsoft UC Operations team to analyze operations metrics and ... 7 Programmer or equivalent) Qualified candidate must have 3 years experience with Cisco IP ...
Advanced experience with Cisco UC technologies including CUCM, Unity Connection, UCCX/UCCE ... Employment Type: FULL_TIME
Advanced experience with Cisco UC technologies including CUCM, Unity Connection, UCCX/UCCE ... Employment Type: FULL_TIME
Advanced experience with Cisco UC technologies including CUCM, Unity Connection, UCCX/UCCE ... UNAVAILABLEEmployment Type: FULL_TIME
Advanced experience with Cisco UC technologies including CUCM, Unity Connection, UCCX/UCCE ... UNAVAILABLEEmployment Type: FULL_TIME
Senior Unified Communications Engineer - Cloud
Rosemont, IL · On-site
$122K - $153K/yr
Provide technical leadership and mentorship to engineers, acting as an escalation point and subject ... Advanced experience with Cisco UC technologies including CUCM, Unity Connection, UCCX/UCCE ...
Senior Unified Communications Engineer - Cloud
Rosemont, IL · On-site
$122K - $153K/yr
Provide technical leadership and mentorship to engineers, acting as an escalation point and subject ... Advanced experience with Cisco UC technologies including CUCM, Unity Connection, UCCX/UCCE ...
Full Time Cisco Ucce Engineer information
See salary details
$19.47 - $25.13
2% of jobs
$25.13 - $30.79
5% of jobs
$30.79 - $36.45
3% of jobs
$36.45 - $42.11
0% of jobs
$42.11 - $47.77
6% of jobs
$52.90 is the 25th percentile. Wages below this are outliers.
$47.77 - $53.43
9% of jobs
$53.43 - $59.09
15% of jobs
The median wage is $60.55 / hr.
$59.09 - $64.75
35% of jobs
$64.75 - $70.41
9% of jobs
$70.41 - $76.07
8% of jobs
$76.07 - $81.73
8% of jobs
$19
$59
$81
How much do full time cisco ucce engineer jobs pay per hour?
As of Jul 17, 2026, the average hourly pay for full time cisco ucce engineer in the United States is $59.59, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.35 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Cisco Ucce Engineer jobs? The most popular types of Cisco Ucce Engineer jobs are:
Job description
Location: Remote USA
Requirements:
§ Analyze, configure, and troubleshoot networks with mixed media and protocols.
§ Effectively create and utilize lab setups to duplicate and solve problems, validate planned changes to software and hardware design.
§ Provide remote troubleshooting support to resolve UC related issues
§ Follow-through on all UC Incident tickets assigned to your bin and their resolution
§ Engage PS and TAC for assistance on RMAs and complex issues support
§ Coordinate field services as needed for onsite support
§ Follow the defined communication procedures for incident updates
§ Strictly adhere to processes related to tickets update with meaningful and correct notes
§ Respond to network management system alarms according to established processes
§ Priority support for identified key customer functionalities and escalations
§ Effectively work with cross-functional teams to resolve major customer issues.
§ Drive for continuous learning, results orientation, and teamwork.
§ Work on developing automation and scripts that allow you to work faster and more efficiently
§ Help improve overall team quality by automating repetitive tasks and changes on the infrastructure
§ In-Depth knowledge of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP).
§ Good understanding of Cisco UCCE Architecture, deployment models and components.
§ Hands on experience in Cisco UCCE Call flow scripts.
§ Good knowledge and hands on experience in Cisco CVP Scripting.
§ Good hands on experience in CVP Micro app and knowledge in VXML application.
§ Good hands on experience in VXML Gateway configuration and troubleshooting.
§ Knowledge in Cisco Unified Intelligence Center Reporting (CUIC).
§ Knowledge of Cisco Unified Communication technologies and products (CUCM, CUCM IM&P, CUC)
§ Good understanding of various APIs, SDKs and protocols used for automation: AXL, REST, SOAP
§ Ability to troubleshoot UCCE/CVP solutions covering multiple products and features under and drive incidents towards resolution
§ Able to identify problems, acquire ownership and deliver solutions at a high level of customer satisfaction.
§ Excellent written and verbal communication, interpersonal and presentation skills.
§ Proven planning, prioritization, and organization skills
§ ITIL Foundation level knowledge
Requirements:
§ Analyze, configure, and troubleshoot networks with mixed media and protocols.
§ Effectively create and utilize lab setups to duplicate and solve problems, validate planned changes to software and hardware design.
§ Provide remote troubleshooting support to resolve UC related issues
§ Follow-through on all UC Incident tickets assigned to your bin and their resolution
§ Engage PS and TAC for assistance on RMAs and complex issues support
§ Coordinate field services as needed for onsite support
§ Follow the defined communication procedures for incident updates
§ Strictly adhere to processes related to tickets update with meaningful and correct notes
§ Respond to network management system alarms according to established processes
§ Priority support for identified key customer functionalities and escalations
§ Effectively work with cross-functional teams to resolve major customer issues.
§ Drive for continuous learning, results orientation, and teamwork.
§ Work on developing automation and scripts that allow you to work faster and more efficiently
§ Help improve overall team quality by automating repetitive tasks and changes on the infrastructure
§ In-Depth knowledge of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP).
§ Good understanding of Cisco UCCE Architecture, deployment models and components.
§ Hands on experience in Cisco UCCE Call flow scripts.
§ Good knowledge and hands on experience in Cisco CVP Scripting.
§ Good hands on experience in CVP Micro app and knowledge in VXML application.
§ Good hands on experience in VXML Gateway configuration and troubleshooting.
§ Knowledge in Cisco Unified Intelligence Center Reporting (CUIC).
§ Knowledge of Cisco Unified Communication technologies and products (CUCM, CUCM IM&P, CUC)
§ Good understanding of various APIs, SDKs and protocols used for automation: AXL, REST, SOAP
§ Ability to troubleshoot UCCE/CVP solutions covering multiple products and features under and drive incidents towards resolution
§ Able to identify problems, acquire ownership and deliver solutions at a high level of customer satisfaction.
§ Excellent written and verbal communication, interpersonal and presentation skills.
§ Proven planning, prioritization, and organization skills
§ ITIL Foundation level knowledge
About Glow Networks
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
51 - 200 Employees
Headquarters location
Dallas, TX, US
Year founded
2000