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Remote Cisco Ucce Engineer Jobs (NOW HIRING)

CEDENT

CISCO ACI Engineer

$40 - $60/hr

Cisco ACI Engineer - REMOTE The Cisco ACI Engineer will be responsible for designing, implementing, and maintaining Cisco Application Centric Infrastructure (ACI) solutions. The role involves working ...

Razor Talent

Acqueon Dialer Product Owner

Remote Company: Razor Talent (Client: Healthcare Client) Overview As a Technical Product Owner (TPO ... Familiarity with contact center platforms (Genesys, Cisco UCCE/UCCX, or Five9). - Agile Product ...

Five9

Senior Asset Development Engineer

OR · Remote

$122K - $161K/yr

This is a full-time remote position that can be worked from anywhere in the Continental US. The ... Cisco ICM/UCCE, Genesys, or Avaya is a plus. * 3+ years development experience in web-based ...

Jobgether

$36.75 - $49.50/hr

Working in a remote environment, you will support critical enterprise systems while contributing ... As a Cisco Firewall Engineer L3, you will serve as a senior-level technical resource responsible ...

Cisco

Software Engineer

Miami, FL · On-site +1

$128K - $184K/yr

This role is remote and can be performed from anywhere in the U.S. Meet the Team The Cryptographic ... As part of the team, you'll support globally deployed services that are highly critical to Cisco ...

Cisco

Software Engineer

Boulder, CO · On-site +1

$126K - $182K/yr

Our work sits at the heart of the Cisco and Splunk integration, providing the critical ... We foster a supportive, hybrid/remote environment where technical excellence and continuous ...

Cisco

Software Engineer

Seattle, WA · On-site +1

$146K - $214K/yr

Operating in a hybrid/remote environment, we foster a culture where technical excellence and ... Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect ...

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Remote Cisco Ucce Engineer information

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How much do remote cisco ucce engineer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote cisco ucce engineer in the United States is $59.59, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.35 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote Cisco UCCE engineers, and how can they be effectively managed?

Remote Cisco UCCE Engineers often encounter challenges such as troubleshooting complex contact center issues without on-site access, coordinating with geographically dispersed teams, and ensuring secure, stable connectivity to client environments. Effective management of these challenges involves strong communication skills, proficiency with remote troubleshooting tools, and thorough documentation practices. Building a routine for regular collaboration with network and voice teams, as well as staying updated with Cisco's latest updates and best practices, can also enhance efficiency and problem resolution in a remote setting.

What are the key skills and qualifications needed to thrive as a remote Cisco UCCE engineer?

To thrive as a Remote Cisco UCCE Engineer, you need in-depth knowledge of Cisco Unified Contact Center Enterprise (UCCE) solutions, networking fundamentals, and a relevant degree or equivalent experience. Hands-on expertise with Cisco UCCE configuration, troubleshooting tools, and certifications such as CCNP or Cisco UCCE Specialist are typically expected. Strong problem-solving abilities, communication skills, and the capacity to work independently set top performers apart in this remote role. These skills are essential to ensure reliable, scalable contact center solutions and effective client support from a remote environment.

What is the difference between Remote Cisco Ucce Engineer vs Remote Cisco Collaboration Engineer?

AspectRemote Cisco Ucce EngineerRemote Cisco Collaboration Engineer
CertificationsCCNA Collaboration, CCNP Collaboration, CCIE CollaborationCCNA Collaboration, CCNP Collaboration, CCIE Collaboration
Work EnvironmentDesign, implement, and troubleshoot Cisco UC solutions remotelyDeploy and support Cisco collaboration tools like Webex, Jabber, and TelePresence remotely
Industry UsageTelecom, IT services, enterprise networksEnterprise communication, customer support, remote collaboration services

Both roles focus on Cisco collaboration technologies, requiring similar certifications and working in remote environments. The Cisco Ucce Engineer primarily handles the design and troubleshooting of unified communications infrastructure, while the Cisco Collaboration Engineer emphasizes deploying and supporting collaboration tools. They often overlap but differ in their core responsibilities within Cisco collaboration solutions.

What is a remote Cisco UCCE engineer?

A Remote Cisco UCCE Engineer is an IT professional who specializes in implementing, managing, and troubleshooting Cisco Unified Contact Center Enterprise (UCCE) solutions while working remotely. They help organizations deploy and maintain large-scale contact center environments, ensuring seamless communication between customers and support teams. These engineers are proficient in Cisco networking, telephony, and call center technologies, and often work with clients or internal teams to optimize contact center performance and address technical issues.
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Remote Cisco Ucce Engineer jobs near you
Infographic showing various Remote Cisco Ucce Engineer job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $123,952 per year, or $59.6 per hour.

Cisco UCS platform Expert - Remote / Oakland, CA (Candidate must be in California)

Rootshell Enterprise Technologies, Inc.

Remote

Full-time

Re-posted 21 days ago

Job description

Cisco UCS platform Expert
Remote / Oakland, CA (Candidate must be in California)
Need very Sr seasoned resource.
  • Provides dedicated full-time technical expertise regarding the Cisco UCS platform and other DC platforms to include VMware Virtualization technologies.
  • Represents PG&E as a key contact for product information and can provide incident/issue resolution for Tier 1-3 tickets and can provide assistance with driving Tier 4 tickets for OEM facilitation.
  • Can provide proactive information to PG&E regarding recommended patches, updates, and configurations and can execute change events as required by PG&E.
  • Provides QBR summary updates.
    • Provides technical assistance and response on Cisco UCS environment by addressing Tier 1, Tier 2, Tier 3 issues/incidents (creating tickets or working assigned tickets)
    • Can submit, monitor, and drive Tier 4 incidents to OEM support (Cisco TAC)
    • Provides technical assistance on UCS configuration and architecture
    • Provides technical assistance on other DC equipment, as required.
    • Builds and maintains core technical knowledge runbooks
    • Provide subject matter expertise regarding Cisco UCS Server hardware and various connectivity (iSCSI)
    • Provide subject matter expertise regarding Cisco Hyperflex Data Platform, its data writing and reading processes, and data optimization
    • Understand Cisco UCS service profiles and can create and manage service profile templates
    • Provide information on Cisco UCS firmware updates
    • Can assist with and maintain Cisco UCS backups
    • UCS, Vmware, UCCE (not necessary), UCS environment hypervisor

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