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Remote Cisco Ucce Engineer Jobs (NOW HIRING)

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CISCO ACI Engineer

$40 - $60/hr

Cisco ACI Engineer - REMOTE The Cisco ACI Engineer will be responsible for designing, implementing, and maintaining Cisco Application Centric Infrastructure (ACI) solutions. The role involves working ...

Hireblazer

Senior Cisco Network Engineer

Austin, TX · Remote

$50 - $60/hr

Senior Cisco Network Engineer Expected Duration: 12 Months -With potential for renewal Location: 100% Remote-For the first 2-4 weeks, this resource may be required t0 work onsite in Huntsville, TX ...

TEKsystems

Telecom Engineer

Neenah, WI · On-site +1

$45 - $55/hr

They are looking to bring in a contract to hire resource that will be mostly remote, but will need ... Skills Telecommunication, cisco call manager, Cisco Cube, UCCE, UCCX, Automation Top Skills Details ...

TEKsystems

Telecom Engineer

Neenah, WI · On-site +1

$45 - $55/hr

They are looking to bring in a contract to hire resource that will be mostly remote, but will need ... Skills Telecommunication, cisco call manager, Cisco Cube, UCCE, UCCX, Automation Top Skills Details ...

Ampcus Inc

Webex Contact Center Enterprise Engineer

They are seeking a Webex Contact Center Enterprise Engineer responsible for designing, implementing ... Lead the transition of contact center applications from on-premises Cisco solutions (UCCE/UCM) to ...

Razor Talent

Acqueon Dialer Product Owner

Work closely with developers and QA teams to maintain quality standards and minimize service ... Familiarity with contact center platforms (Genesys, Cisco UCCE/UCCX, or Five9). Agile Product ...

F2Onsite

Be Seen First

L2 Cisco Network Support Engineer - Remote (6-8 weeks)

Atlanta, GA · Remote

$50 - $55/hr

L2 Cisco Network Support Engineer - Remote Contract Duration: 6-8 Weeks Schedule: 40 Hours per Week Location: Remote Work Auth: US Citizen or Green Card No Third Party Inquiries Please We are seeking ...

Five9

Senior Asset Development Engineer

OR · On-site +1

$122K - $161K/yr

This is a full-time remote position that can be worked from anywhere in the Continental US. The ... Cisco ICM/UCCE, Genesys, or Avaya is a plus. * 3+ years development experience in web-based ...

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Remote Cisco Ucce Engineer information

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$19

$59

$81

How much do remote cisco ucce engineer jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote cisco ucce engineer in the United States is $59.59, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.35 per hour, depending on experience, location, and employer.

What is a remote Cisco UCCE engineer?

A Remote Cisco UCCE Engineer is an IT professional who specializes in implementing, managing, and troubleshooting Cisco Unified Contact Center Enterprise (UCCE) solutions while working remotely. They help organizations deploy and maintain large-scale contact center environments, ensuring seamless communication between customers and support teams. These engineers are proficient in Cisco networking, telephony, and call center technologies, and often work with clients or internal teams to optimize contact center performance and address technical issues.

What are the key skills and qualifications needed to thrive as a remote Cisco UCCE engineer?

To thrive as a Remote Cisco UCCE Engineer, you need in-depth knowledge of Cisco Unified Contact Center Enterprise (UCCE) solutions, networking fundamentals, and a relevant degree or equivalent experience. Hands-on expertise with Cisco UCCE configuration, troubleshooting tools, and certifications such as CCNP or Cisco UCCE Specialist are typically expected. Strong problem-solving abilities, communication skills, and the capacity to work independently set top performers apart in this remote role. These skills are essential to ensure reliable, scalable contact center solutions and effective client support from a remote environment.

What are some common challenges faced by remote Cisco UCCE engineers, and how can they be effectively managed?

Remote Cisco UCCE Engineers often encounter challenges such as troubleshooting complex contact center issues without on-site access, coordinating with geographically dispersed teams, and ensuring secure, stable connectivity to client environments. Effective management of these challenges involves strong communication skills, proficiency with remote troubleshooting tools, and thorough documentation practices. Building a routine for regular collaboration with network and voice teams, as well as staying updated with Cisco's latest updates and best practices, can also enhance efficiency and problem resolution in a remote setting.

What is the difference between Remote Cisco Ucce Engineer vs Remote Cisco Collaboration Engineer?

AspectRemote Cisco Ucce EngineerRemote Cisco Collaboration Engineer
CertificationsCCNA Collaboration, CCNP Collaboration, CCIE CollaborationCCNA Collaboration, CCNP Collaboration, CCIE Collaboration
Work EnvironmentDesign, implement, and troubleshoot Cisco UC solutions remotelyDeploy and support Cisco collaboration tools like Webex, Jabber, and TelePresence remotely
Industry UsageTelecom, IT services, enterprise networksEnterprise communication, customer support, remote collaboration services

Both roles focus on Cisco collaboration technologies, requiring similar certifications and working in remote environments. The Cisco Ucce Engineer primarily handles the design and troubleshooting of unified communications infrastructure, while the Cisco Collaboration Engineer emphasizes deploying and supporting collaboration tools. They often overlap but differ in their core responsibilities within Cisco collaboration solutions.

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Remote Cisco Ucce Engineer jobs near you
Infographic showing various Remote Cisco Ucce Engineer job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $123,952 per year, or $59.6 per hour.

Contact Center Hyperspecialist Account Executive (Central US)

Remote

Cisco
Computer and Computer Peripheral Equipment and Software Wholesalers • 10K+ employees

8.0

Company rating: 8.0 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

60th of 159 rated electronics manufacturers

People enjoy working here

Good employer

Recommended by parents

Learn more about Ciscoexternal

Other

Posted 12 days ago

Job description

Cisco Collaboration Sales Team

Cisco's Collaboration Sales team is redefining how organizations connect, communicate, and engage in a hybrid world. As businesses modernize their workplaces and customer engagement strategies, Cisco leads with secure, cloud-first collaboration solutions powered by AI.

Our Collaboration Sales team partners with customers across industries to drive real business outcomes using solutions like Webex, Collaboration Devices, and Contact Center technologies.

This is a field-facing role focused on driving Cisco's Contact Center and Workforce Optimization (WFO) business within the US Commercial Central market segment.

Your Impact

You are the primary influencer for Cisco's most complex Customer Experience (CX) engagements within the US Commercial Central market segment. You will act as a key advisor across the buying center, using deep knowledge of UCCE, Webex Contact Center, and WFO to build business cases that account for cost, benefit, and risk. You will serve as a bridge between the Cisco portfolio sales teams and engineering teams, providing feedback that directly influences future product development. You are expected to move beyond IT and engage directly with Line of Business (LOB) and CXO-level decision-makers to align Cisco's long-term architectural strategy with their organizational goals. You are responsible for increasing Cisco's footprint across the US Commercial landscape by capturing the wallet share of Contact Center and WFO technologies within your territory. You will form interlock with cross-functional Cisco Business Units and account teams to ensure global GTM strategies are harmonized with local (Central) market initiatives.

Minimum Qualifications
  • 5+ years of related experience specifically in the Contact Center industry (CCaaS and UCCE).
  • Deep technical knowledge of Contact Center architectures.
  • Experience managing large, strategic sales opportunities with quota accountability, forecasting responsibilities, and executive customer engagement
  • Bachelor's degree or equivalent professional experience
Preferred Qualifications
  • Experience with the Cisco Contact Center Collaboration portfolio or that of a competitor
  • Strong technical aptitude with the ability to independently lead customer-facing technical conversations and demonstrations
  • Experience working within overlay or specialist sales models in highly matrixed organizations
  • Ability to build trusted relationships with executive stakeholders, cross-functional sales teams, and partner organizations
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About Cisco Systems

Sourced by ZipRecruiter

Cisco Systems, a global tech titan based in San Jose, CA, US, operates in the information technology and services industry. Founded in 1984, the company was derived from a project between two computer scientists from Stanford University. They aimed to connect different networks of computer systems at the university, resulting in the first multi-protocol router, and subsequently, the birth of Cisco. As an industry-leading manufacturer of networking hardware and telecommunications equipment, Cisco's product and services range includes routers, switches, firewall devices, and telecommunication technology. The company's mission, "to shape the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors, and ecosystem partners," is a testament to its pursuit of technology-forward innovation and customer satisfaction.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

San Jose, CA, US

Year founded

1984

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Benefits

Hours and flexibility

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