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Remote Cisco Ucce Engineer Jobs (NOW HIRING)

The Role The Engineer, Managed Services Contact Center is a position that supports the Contact ... Cisco ICM/UCCE/PCCE * Cisco CVP * Cisco IPIVR * eGain EIM/WIM * VXML Gateway configuration * H323 ...

Site Reliability Engineer, Linux (Remote)

Austin, TX · On-site +1

$56.50 - $75/hr

This is a remote role based out of the US. The successful applicant may be performing work in ... S. soil. MEET THE TEAM The Linux SRE team at Cisco serves as the foundational backbone of our ...

Sr. Partner Solutions Engineer, Splunk

OR · On-site +1

$55.25 - $71.25/hr

This role can be performed remote within the US Meet the Team Join a team of Cisco Solutions Engineers! These technically skilled, solutions-focused individuals build positive relationships ...

New

Solutions Engineer, NeoCloud

San Francisco, CA · On-site +1

$229K - $299K/yr

While this position is remote, candidates should be located in or willing to relocate to the San ... Your Impact As a Senior Solutions Engineer at Cisco, you will lead technical engagements with ...

Solutions Engineer, NeoCloud

San Jose, CA · On-site +1

$229K - $299K/yr

While this position is remote, candidates should be located in or willing to relocate to the San ... Your Impact As a Senior Solutions Engineer at Cisco, you will lead technical engagements with ...

Showing results 41-60

Remote Cisco Ucce Engineer information

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$19

$59

$81

How much do remote cisco ucce engineer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote cisco ucce engineer in the United States is $59.59, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.35 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote Cisco UCCE engineers, and how can they be effectively managed?

Remote Cisco UCCE Engineers often encounter challenges such as troubleshooting complex contact center issues without on-site access, coordinating with geographically dispersed teams, and ensuring secure, stable connectivity to client environments. Effective management of these challenges involves strong communication skills, proficiency with remote troubleshooting tools, and thorough documentation practices. Building a routine for regular collaboration with network and voice teams, as well as staying updated with Cisco's latest updates and best practices, can also enhance efficiency and problem resolution in a remote setting.

What are the key skills and qualifications needed to thrive as a remote Cisco UCCE engineer?

To thrive as a Remote Cisco UCCE Engineer, you need in-depth knowledge of Cisco Unified Contact Center Enterprise (UCCE) solutions, networking fundamentals, and a relevant degree or equivalent experience. Hands-on expertise with Cisco UCCE configuration, troubleshooting tools, and certifications such as CCNP or Cisco UCCE Specialist are typically expected. Strong problem-solving abilities, communication skills, and the capacity to work independently set top performers apart in this remote role. These skills are essential to ensure reliable, scalable contact center solutions and effective client support from a remote environment.

What is the difference between Remote Cisco Ucce Engineer vs Remote Cisco Collaboration Engineer?

AspectRemote Cisco Ucce EngineerRemote Cisco Collaboration Engineer
CertificationsCCNA Collaboration, CCNP Collaboration, CCIE CollaborationCCNA Collaboration, CCNP Collaboration, CCIE Collaboration
Work EnvironmentDesign, implement, and troubleshoot Cisco UC solutions remotelyDeploy and support Cisco collaboration tools like Webex, Jabber, and TelePresence remotely
Industry UsageTelecom, IT services, enterprise networksEnterprise communication, customer support, remote collaboration services

Both roles focus on Cisco collaboration technologies, requiring similar certifications and working in remote environments. The Cisco Ucce Engineer primarily handles the design and troubleshooting of unified communications infrastructure, while the Cisco Collaboration Engineer emphasizes deploying and supporting collaboration tools. They often overlap but differ in their core responsibilities within Cisco collaboration solutions.

What is a remote Cisco UCCE engineer?

A Remote Cisco UCCE Engineer is an IT professional who specializes in implementing, managing, and troubleshooting Cisco Unified Contact Center Enterprise (UCCE) solutions while working remotely. They help organizations deploy and maintain large-scale contact center environments, ensuring seamless communication between customers and support teams. These engineers are proficient in Cisco networking, telephony, and call center technologies, and often work with clients or internal teams to optimize contact center performance and address technical issues.
More about Remote Cisco Ucce Engineer jobs
What cities are hiring for Remote Cisco Ucce Engineer jobs? Cities with the most Remote Cisco Ucce Engineer job openings:
What are the most commonly searched types of Cisco Ucce Engineer jobs? The most popular types of Cisco Ucce Engineer jobs are:
What states have the most Remote Cisco Ucce Engineer jobs? States with the most job openings for Remote Cisco Ucce Engineer jobs include:
Infographic showing various Remote Cisco Ucce Engineer job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $123,952 per year, or $59.6 per hour.

Senior Software Engineer - Control Plane (Go/Kubernetes) - Hypershield

Cisco

OR • Remote

$183K - $263K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Cisco Systems rating

8.0

Company rating: 8.0 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

55th of 156 rated electronics manufacturers


Job description

The application window is expected to close on: 08/31/2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Note:This is a remote U.S. based role, requiring work within the Pacific Time Zone.

Meet the Team

Join Cisco's CiscoHypershieldteam, where we are building the next generation of distributed security infrastructure for modern networking environments. WithinHypershield, the Smart Switch team develops foundational security capabilities that extend across multiple Cisco platforms, including switching, routing, andfirewallsystems.

This teamis responsible forcore control plane software that enables policy configuration, deployment workflows, logging, visibility, and feature orchestration across a shared security architecture used by products spanning Cisco systems networking portfolios, including Nexus, Catalyst, and emerging smart switch platforms.

The work here is highly foundational: features built by this team influence security behavior across multiple Cisco networking products and future infrastructure platforms.

Your Impact

In this role, you will design and develop control plane software for security features used in smart switching platforms and distributedfirewallsystems. You will contribute to core feature development from design through implementation, with a focus on APIs, policy orchestration, and secure service integration.

You will work closely with engineers acrosscontrolplane,dataplane, and platform teams to deliver scalable capabilities that support deployment, observability, and policy enforcement across distributed environments.

Whatyou'lldo

  • Design and develop control plane features for network security products using Go in Linux-based environments

  • Build andmaintainAPIs used for policy configuration, deployment workflows, logging, and operational visibility

  • Integrate third-party components and internal services into Cisco security platforms

  • Collaborate with data plane and platform engineering teams to deliver end-to-end feature functionality

  • Contribute to architecture discussions, feature design, and technical execution for new security capabilities

  • Ability to collaborate effectively with peers across a geographically distributed team, with regular overlap during Pacific Time (PST/ PDT) business hours.

Minimum Qualifications
  • Bachelor'sdegree +8years of related software engineering experience, or Master's +6years of related experience, or PhD +3years of related experience.

  • 5+ years of development experiencein languages such asGo, C,orC++

  • Experience developing software in Linux environments

  • Experience building ormaintainingsoftware for security, networking, or infrastructure productsor distributed systems

  • Experience developing software for cloud-native applications or services deployed on Kubernetes or similar distributed platforms

Preferred Qualifications
  • 5+ years of professional Go development experience

  • Experiencedesigning anddeveloping APIs using REST,gRPC, or Protocol Buffers

  • Experience working with Kubernetes-based applications, including developing, deploying, debugging, oroperatingsoftware running in Kubernetes environments

  • Familiarity with Kubernetes concepts such as CRDs, Kubernetes APIs, controllers, RBAC, or secrets management

  • Working knowledge of networking fundamentals, including network flows, policy enforcement, load balancing, or network configuration concepts

  • Experience working with distributed systems or network infrastructure platforms

  • Familiarity with network configuration technologies such as YANG, NETCONF, telemetry, or similar infrastructure configuration frameworks

  • Experience working effectively in a remote or distributed team environment

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $183,800.00 to $263,600.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

  • 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

  • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

  • Additional paid time away may be requested to deal with critical or emergency issues for family members

  • Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;

  • 1% of incentive target for each 1% of attainment between 75% and 100%; and

  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$183,800.00 - $303,100.00

Non-Metro New York state & Washington state:

$163,600.00 - $269,800.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.


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About Cisco Systems

Sourced by ZipRecruiter

Cisco Systems, a global tech titan based in San Jose, CA, US, operates in the information technology and services industry. Founded in 1984, the company was derived from a project between two computer scientists from Stanford University. They aimed to connect different networks of computer systems at the university, resulting in the first multi-protocol router, and subsequently, the birth of Cisco. As an industry-leading manufacturer of networking hardware and telecommunications equipment, Cisco's product and services range includes routers, switches, firewall devices, and telecommunication technology. The company's mission, "to shape the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors, and ecosystem partners," is a testament to its pursuit of technology-forward innovation and customer satisfaction.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

San Jose, CA, US

Year founded

1984

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