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Entry Level Cisco Ucce Engineer Jobs (NOW HIRING)

krg technology inc

Telecom Engineer

Columbus, GA · On-site

Candidate must have experience in a call center environment to include the following : a. UCCE, UCCX or PCCE experience b. CVP scripting experience c. Cisco Call Manager d. Cisco Unity Additional ...

krg technology inc

Telecom Engineer

Columbus, GA · On-site

Candidate must have experience in a call center environment to include the following : a. UCCE, UCCX or PCCE experience b. CVP scripting experience c. Cisco Call Manager d. Cisco Unity Additional ...

TEKsystems

Telecom Engineer

Neenah, WI · Hybrid

$45 - $55/hr

Cisco Call Manager (CUCM) * Cisco CUBE * Enterprise Voice Administration and Support Preferred ... Experience with UCCE (Unified Contact Center Enterprise) * Experience with UCCX (Unified Contact ...

New

TEKsystems

Telecom Engineer

Neenah, WI · Hybrid

$45 - $55/hr

Cisco Call Manager (CUCM) * Cisco CUBE * Enterprise Voice Administration and Support Preferred ... Experience with UCCE (Unified Contact Center Enterprise) * Experience with UCCX (Unified Contact ...

New

Presidio

Engineer, Managed Services Contact Center

The Role The Engineer, Managed Services Contact Center is a position that supports the Contact ... Cisco ICM/UCCE/PCCE * Cisco CVP * Cisco IPIVR * eGain EIM/WIM * VXML Gateway configuration * H323 ...

Beta Soft System Inc.

Entry level jobs

Fremont, CA

... Pay Pal, Cisco, Juniper Networks, Barclay Bank, Intel, Apple, Bank of America, Ernst & Young, Charles Schwab and more. JOB Title - Beta Soft Systems is looking to hire Entry level QA Engineers ...

GTS FZCO

Network Engineer

Dublin, CA · On-site

Coordinating a team of 2-3 entry-level and mid-level engineers or analysts, apply independent ... Cisco Routers, Cisco Switches, Cisco Wireless Controllers, Cisco Prime, HP NNMi. Qualifications ...

GTS FZCO

Network Engineer

Dublin, CA

Coordinating a team of 2-3 entry-level and mid-level engineers or analysts, apply independent ... Cisco Routers, Cisco Switches, Cisco Wireless Controllers, Cisco Prime, HP NNMi. Additional ...

Lennar

Network Voice Engineer

Miami, FL · On-site

This entry-level role assists in the deployment and optimization of networking technologies ... Certifications such as ITIL, Cisco CCNA, CompTIA Network+, or similar are preferred but not ...

Corel

Network Engineer I

Las Vegas, NV · On-site

$18 - $20/hr

As an entry-level Network Engineer, you'll gain hands-on experience with real-world networking ... At our company, you'll have the opportunity to work with industry-leading equipment from Cisco ...

Lennar Homes

Network Voice Engineer

Miami, FL · On-site

This entry-level role assists in the deployment and optimization of networking technologies ... Certifications such as ITIL, Cisco CCNA, CompTIA Network+, or similar are preferred but not ...

Lennar

Network Voice Engineer

Miami, FL · On-site

This entry-level role assists in the deployment and optimization of networking technologies ... Certifications such as ITIL, Cisco CCNA, CompTIA Network+, or similar are preferred but not ...

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Entry Level Cisco Ucce Engineer information

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How much do entry level cisco ucce engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level cisco ucce engineer in the United States is $59.59, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.35 per hour, depending on experience, location, and employer.

What is an entry level Cisco UCCE engineer?

An Entry Level Cisco UCCE Engineer is a professional who supports and maintains Cisco's Unified Contact Center Enterprise (UCCE) systems, which are used by organizations to manage large-scale customer contact centers. Their responsibilities typically include basic installation, configuration, troubleshooting, and maintenance of UCCE environments. They work under the guidance of senior engineers to ensure system uptime and assist with integrating various communication channels. This role is ideal for those starting their careers in network engineering or contact center technologies, with opportunities to specialize further as they gain experience.

What are the key skills and qualifications needed to thrive as an entry level Cisco UCCE engineer?

To thrive as an Entry Level Cisco UCCE Engineer, you need a solid understanding of networking fundamentals, VoIP technologies, and basic knowledge of Cisco Unified Contact Center Enterprise (UCCE) systems, often supported by a relevant degree or Cisco certification (such as CCNA or CCT). Familiarity with Cisco Unified Communications Manager (CUCM), scripting tools like Cisco Unified Intelligence Center (CUIC), and troubleshooting software is typically required. Strong problem-solving abilities, effective communication, and a willingness to learn new technologies help set candidates apart. These skills and qualifications are crucial for ensuring seamless deployment, support, and optimization of contact center solutions in dynamic enterprise environments.

What are some common challenges faced by entry level Cisco UCCE engineers when supporting enterprise contact center environments?

Entry Level Cisco UCCE Engineers often encounter challenges such as troubleshooting complex call routing issues, adapting to frequent software updates, and managing integrations with third-party applications. As part of a team, they must quickly develop a strong understanding of both the technical architecture and the business needs of the contact center. Continuous learning and collaboration with senior engineers are key to overcoming these hurdles and building confidence in supporting mission-critical systems.

What is the difference between Entry Level Cisco Ucce Engineer vs Network Support Technician?

AspectEntry Level Cisco Ucce EngineerNetwork Support Technician
CertificationsCisco CCNA, Cisco UCCE certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentTelecommunications, VoIP, UC solutionsNetwork troubleshooting, hardware/software support
Industry UsageTelecom providers, large enterprisesIT service providers, corporate IT departments

The Entry Level Cisco Ucce Engineer focuses on deploying and supporting Cisco Unified Contact Center Enterprise solutions, requiring specific certifications like Cisco UCCE. In contrast, a Network Support Technician handles general network issues, troubleshooting hardware and software. While both roles involve networking fundamentals, the Ucce Engineer role is specialized in UC and contact center systems, making it more suitable for those pursuing careers in telecommunications and UC solutions.

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Entry Level Cisco Ucce Engineer jobs near you
Infographic showing various Entry Level Cisco Ucce Engineer job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 2% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $123,952 per year, or $59.6 per hour.

Network Engineer I (Pipeline)

Lucayan Technology Solutions LLC

Missoula, MT • On-site

Full-time

Re-posted 2 days ago

Job description

Job Summary:
Lucayan Technology Solutions LLC is a trusted government contracting partner providing intelligence and technology services. They are seeking a motivated Network Engineer I to support federal research facilities, handling help desk support, routine system maintenance, and troubleshooting activities while developing expertise in federal network security and infrastructure management.
Responsibilities:
• Manage help desk intake, ticket tracking, resolution, and escalation in accordance with established procedures
• Assist users with network access issues including account unlocks, password resets, and onboarding support
• Perform routine patching and OS updates for servers, workstations, and infrastructure devices in compliance with ATO requirements
• Conduct trouble isolation, root cause analysis, and port clearance activities to maintain network performance
• Assist with monitoring of network infrastructure including NAS, UPS, switches, wireless access points, and servers
• Support quarterly and annual log audits, account reviews, and inventory maintenance activities
• Notify stakeholders of outages and service disruptions via email and Microsoft Teams
• Assist with documentation updates including VLAN assignments, IP address records, and system diagrams
• Support vulnerability scanning and remediation activities under the direction of senior team members
• Respond to zero-day threat mitigations within required timeframes as directed
Qualifications:
Required:
• U.S. Citizenship required
• Security Clearance: Must be eligible for a federal Public Trust Background Investigation
• Associate's degree in Information Technology, Network Engineering, or related field (relevant certifications and/or equivalent work experience will be considered in lieu of degree)
• Minimum 2 years of IT support, network operations, or systems administration experience
• Working knowledge of Windows Server, Active Directory, and standard network troubleshooting
• Familiarity with patch management, ticketing systems, and OS update processes
• Basic understanding of networking concepts including VLANs, IP addressing, and DNS/DHCP
• CompTIA Network+ (required or must obtain within 90 days of start)
• CompTIA Security+ (required or must obtain within 90 days of start)
Preferred:
• Experience in a government IT environment or with federal security compliance requirements
• Familiarity with vulnerability scanning tools (e.g., Tenable/Nessus)
• Experience with Cisco switches, firewalls, or wireless access point administration
• Cisco Certified Field Technician or equivalent entry-level Cisco certification
Company:
Lucayan Technology Solutions LLC is a CVE and Hub Zone Certified, (Disabled) Veteran Owned Small Business offering cutting edge, integrated Information Technology solutions. Founded in 2015, the company is headquartered in Tampa, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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