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Cisco Support Engineer Jobs in Texas (NOW HIRING)

Allierad LLC

Level 2 IT Support Engineer

Houston, TX · On-site

Cisco switching * VLANs * Basic routing * Firewall administration * Exposure to Microsoft Azure and/or Amazon Web Services (AWS) is preferred. Preferred Certifications Candidates with one or more of ...

Allierad LLC

Level 2 IT Support Engineer

Houston, TX · On-site

Cisco switching * VLANs * Basic routing * Firewall administration * Exposure to Microsoft Azure and/or Amazon Web Services (AWS) is preferred. Preferred Certifications Candidates with one or more of ...

Allierad LLC

Level 2 IT Support Engineer

Houston, TX · On-site

Cisco switching * VLANs * Basic routing * Firewall administration * Exposure to Microsoft Azure and/or Amazon Web Services (AWS) is preferred. Preferred Certifications Candidates with one or more of ...

TEKsystems

Cisco Webex Calling Administrator

Dallas, TX · On-site

$25 - $35/hr

The engineer will support user and device migrations, locations, phone numbers, calling features, PSTN connectivity, Local Gateways, number porting, Cisco endpoints, and enterprise voice ...

Tammina

Sr. Network / Wireless Engineer

Crystal City, TX · On-site

$90K - $124K/yr

This position is for a Tier3 support engineer to provide support for a Tier 2 Network Operations ... The candidate should have very strong architectural skills, and be very knowledgeable of Cisco ...

Tier4 Group

Executive IT Support Engineer

Austin, TX

Title: Executive IT Support Engineer Location: Austin, TX (100% Onsite) Contract-to-Hire | 6-12 ... Experience supporting Microsoft Teams Rooms, Zoom Rooms, Cisco Webex, and executive AV environments.

Cgm

Technical Support Engineer I

Austin, TX · Hybrid

Create the future of e-health together with us by becoming a Technical Support Engineer I At ... Working knowledge of Terminal Services, Citrix, Cisco routing and VPN configuration. What you can ...

Apex Systems

Cisco Network Engineer

Austin, TX · On-site

The ideal candidate is a well-rounded Cisco Network Engineer with strong routing, switching, VPN ... Support routing, switching, VLANs, VPNs, and WAN technologies * Maintain network availability ...

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Cisco Support Engineer information

See Texas salary details

$15

$37

$63

How much do cisco support engineer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for cisco support engineer in Texas is $37.15, according to ZipRecruiter salary data. Most workers in this role earn between $27.55 and $43.46 per hour, depending on experience, location, and employer.

What is a Cisco Support Engineer?

Cisco Support Engineers are technical professionals who provide assistance and troubleshooting for Cisco networking equipment and solutions. They help organizations maintain, configure, and resolve issues with routers, switches, firewalls, and other Cisco products. Their responsibilities often include diagnosing network problems, implementing solutions, and offering technical guidance to ensure optimal network performance. These engineers may work directly for Cisco or as part of a third-party support team, and typically possess certifications like CCNA or CCNP.

What are the key skills and qualifications needed to thrive as a Cisco Support Engineer?

To thrive as a Cisco Support Engineer, you need strong networking fundamentals, troubleshooting skills, and a relevant degree or Cisco certification such as CCNA or CCNP. Familiarity with Cisco hardware, IOS software, network monitoring tools, and ticketing systems is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for effectively assisting clients and collaborating with technical teams. These competencies are vital to ensure swift resolution of network issues, maintain system reliability, and deliver outstanding customer support.

What are some common challenges Cisco Support Engineers face when troubleshooting complex network issues?

Cisco Support Engineers often encounter challenges such as diagnosing problems across intricate network architectures, handling urgent outages, and communicating technical concepts to clients with varying levels of expertise. They must quickly identify root causes, sometimes with limited information, while coordinating with other teams like network administrators or software engineers. Staying current with rapidly evolving Cisco technologies and balancing multiple support tickets simultaneously are also typical aspects of the role.

What is the difference between Cisco Support Engineer vs Network Support Technician?

AspectCisco Support EngineerNetwork Support Technician
CertificationsCCNA, CCNP, Cisco-specific certificationsCCNA, CompTIA Network+
Work EnvironmentData centers, enterprise networks, customer sitesOffice, on-site, or remote troubleshooting
ResponsibilitiesConfiguring, troubleshooting Cisco devices, supporting network issuesMonitoring, basic troubleshooting, assisting with network setup

The Cisco Support Engineer typically has advanced Cisco certifications and handles complex network configurations and troubleshooting. In contrast, the Network Support Technician focuses on basic network support and maintenance. Both roles are essential in maintaining network infrastructure, but the Cisco Support Engineer generally requires more specialized knowledge and certifications.

What are popular job titles related to Cisco Support Engineer jobs in Texas?

For Cisco Support Engineer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Cisco Support Engineer jobs in Texas look for?

The top searched job categories for Cisco Support Engineer jobs in Texas are:

Cisco Support Engineer jobs near you
Infographic showing various Cisco Support Engineer job openings in Texas as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $77,262 per year, or $37.1 per hour.

IT Support Engineer 2

Xammax

Houston, TX

$55K - $105K/yr

Full-time

Posted 28 days ago

Job description

In the role of IT Support Engineer II, you will be instrumental in delivering high-quality technical support and software troubleshooting to ensure seamless computer management across client organizations. You will utilize your core skills in desktop and network support, along with premium expertise in Microsoft Windows Server and Microsoft Intune. Your relevant knowledge in computer networking, VPN, and SCCM will enhance our operational efficiency. Join our team to contribute to a robust IT infrastructure and provide exceptional service in a dynamic environment.

Primary Duties:

  • Be an integral point for ticket escalation for higher level issues.
  • Accepts tickets through HelpMe (BMS) within the ICS SLA’s.
  • Update tickets on a daily basis and communicate with the clients regarding resolution.
  • Assist L1 associates.
  • Assist other departments includes IT Help Desk and auditing ICS IT software.


Requirements

Required Skill Sets and/or Training

  • Requires experience in Windows Server, Routing, Switching, and Microsoft 365 (InTune)

Preferred Experience

  • Working in multiple server environments
  • PMP Training and Certification- Online
  • Kaseya Training- Internal
  • BMS online
  • Sophos Technician online
  • Datto Backupify and BCDR online
  • IT Glue Admin online
  • Barracuda Admin online
  • Cisco Umbrella online
  • Huntress online