ZipRecruiter

Log In

1

Cisco Support Engineer Jobs (NOW HIRING)

Collabera

Cisco Support Engineer

Atlanta, GA · On-site

They are seeking a Cisco Support Engineer to troubleshoot and resolve VoIP applications for Consumer Voice Over IP platforms. Responsibilities : • Perform and coordinate trouble resolution for ...

Collabera

Cisco Support Engineer

Atlanta, GA · On-site

CISCO Support Engineer Duration: 3 Years Work Location: Atlanta GA 30308 Troubleshoot and resolve VoIP Applications for and Consumer Voice Over IP platforms. Qualifications Roles & Responsibilities:

ENFEC LLC

Cisco NSO Support Engineer

Seattle, WA · On-site

Cisco NSO Support Engineer Required Skills & Qualifications * Platform Expertise: Strong, direct experience providing platform support for Cisco NSO in production environments. * Linux Systems:

2T Consulting

Network Support Engineer

Greenfield, WI · On-site

We are looking for an experienced Network Support Engineer to provide onsite support, deployment ... The ideal candidate should have strong hands-on expertise in Cisco networking technologies ...

next page

Showing results 1-20

All JobsTechnology JobsNetworking JobsNetwork Engineer JobsCisco Support Engineer Jobs

Cisco Support Engineer information

See salary details

$16

$39

$68

How much do cisco support engineer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for cisco support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What is a Cisco Support Engineer?

Cisco Support Engineers are technical professionals who provide assistance and troubleshooting for Cisco networking equipment and solutions. They help organizations maintain, configure, and resolve issues with routers, switches, firewalls, and other Cisco products. Their responsibilities often include diagnosing network problems, implementing solutions, and offering technical guidance to ensure optimal network performance. These engineers may work directly for Cisco or as part of a third-party support team, and typically possess certifications like CCNA or CCNP.

What are the key skills and qualifications needed to thrive as a Cisco Support Engineer?

To thrive as a Cisco Support Engineer, you need strong networking fundamentals, troubleshooting skills, and a relevant degree or Cisco certification such as CCNA or CCNP. Familiarity with Cisco hardware, IOS software, network monitoring tools, and ticketing systems is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for effectively assisting clients and collaborating with technical teams. These competencies are vital to ensure swift resolution of network issues, maintain system reliability, and deliver outstanding customer support.

What are some common challenges Cisco Support Engineers face when troubleshooting complex network issues?

Cisco Support Engineers often encounter challenges such as diagnosing problems across intricate network architectures, handling urgent outages, and communicating technical concepts to clients with varying levels of expertise. They must quickly identify root causes, sometimes with limited information, while coordinating with other teams like network administrators or software engineers. Staying current with rapidly evolving Cisco technologies and balancing multiple support tickets simultaneously are also typical aspects of the role.

What is the difference between Cisco Support Engineer vs Network Support Technician?

AspectCisco Support EngineerNetwork Support Technician
CertificationsCCNA, CCNP, Cisco-specific certificationsCCNA, CompTIA Network+
Work EnvironmentData centers, enterprise networks, customer sitesOffice, on-site, or remote troubleshooting
ResponsibilitiesConfiguring, troubleshooting Cisco devices, supporting network issuesMonitoring, basic troubleshooting, assisting with network setup

The Cisco Support Engineer typically has advanced Cisco certifications and handles complex network configurations and troubleshooting. In contrast, the Network Support Technician focuses on basic network support and maintenance. Both roles are essential in maintaining network infrastructure, but the Cisco Support Engineer generally requires more specialized knowledge and certifications.

More about Cisco Support Engineer jobs

What states have the most Cisco Support Engineer jobs?

States with the most job openings for Cisco Support Engineer jobs include:

What are popular job titles related to Cisco Support Engineer jobs?

For Cisco Support Engineer jobs, the most frequently searched job titles are:

Cisco Support Engineer jobs near you
Infographic showing various Cisco Support Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Cisco Support Engineer

Atlanta, GA • On-site

Collabera
IT Services • 5 - 10K employees
Learn more about Collaberaexternal

Full-time

Re-posted 29 days ago

Job description

Job Summary:
Collabera is a leading provider of IT staffing solutions and services since 1991. They are seeking a Cisco Support Engineer to troubleshoot and resolve VoIP applications for Consumer Voice Over IP platforms.
Responsibilities:
• Perform and coordinate trouble resolution for Consumer Voice Over IP platforms.
• Support the VoIP applications and life cycle maintenance teams within the VOIP NRC and Fault Management Groups.
• Will be responsible for performing Operational Readiness Testing (ORT) on routers, load balancers, and Session Border Controllers within multiple VOIP platforms.
• Performing the ORT requires this position to insure that all supported elements have the proper network connectivity, are configured properly, are functioning properly, proper alarming is occurring, and all Operational requirements are met.
• Identify and troubleshoot VoIP service impacting troubles.
Qualifications:
Required:
• Experience in UNITY, Call manager Unity, voice CUCM, Cisco Unified Call Manager.
Company:
Collabera is an end-to-end information technology services and solutions provider helping clients align their business and IT strategies. Founded in 1991, the company is headquartered in Morristown, USA, with a team of 10001+ employees. The company is currently Late Stage.
Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

Social media

FacebookTwitter

View All Collabera Jobs

Apply