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Cisco Support Engineer Jobs (NOW HIRING)

Network Support Engineer

Niles, IL · On-site

$75K - $100K/yr

Manage and support Microsoft Azure cloud infrastructure, including virtual networks, resource ... Deploy, configure, and administer Cisco Duo multi-factor authentication (MFA) to enforce secure ...

Manage and support Microsoft Azure cloud infrastructure, including virtual networks, resource ... Deploy, configure, and administer Cisco Duo multi-factor authentication (MFA) to enforce secure ...

Cisco Network Engineer Location:Raleigh, NC Duration: 12+ months contract position Client: NCDOT ... Hands-on senior experience implementing and supporting current Cisco ASA firewall products for ...

Cisco Network Engineer Location: Denver, CO Type: Direct Hire Company located in Denver, CO has an ... Provides direct customer support to resolve customer problems & questions as quickly as possible ...

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support ... Switches and routers - Cisco and Brocade **To view all of our open positions, please visit our ...

Position Summary: The Technical Support Engineer is responsible for resolving challenging ... VMware, Cisco or any Security Certifications a plus * Experience with virtualization environments ...

This position provides 24/7 engineering support to NEP SMPTE 2110 (IP) broadcast mobile units ... Cisco or Arista certification desired • In depth knowledge of layer 2 and 3 switching, TCP/IP ...

This position provides 24/7 engineering support to NEP SMPTE 2110 (IP) broadcast mobile units ... Cisco or Arista certification desired • In depth knowledge of layer 2 and 3 switching, TCP/IP ...

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Cisco Support Engineer information

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How much do cisco support engineer jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for cisco support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are Cisco Support Engineers?

Cisco Support Engineers are technical professionals who provide assistance and troubleshooting for Cisco networking equipment and solutions. They help organizations maintain, configure, and resolve issues with routers, switches, firewalls, and other Cisco products. Their responsibilities often include diagnosing network problems, implementing solutions, and offering technical guidance to ensure optimal network performance. These engineers may work directly for Cisco or as part of a third-party support team, and typically possess certifications like CCNA or CCNP.

What are the key skills and qualifications needed to thrive as a Cisco Support Engineer, and why are they important?

To thrive as a Cisco Support Engineer, you need strong networking fundamentals, troubleshooting skills, and a relevant degree or Cisco certification such as CCNA or CCNP. Familiarity with Cisco hardware, IOS software, network monitoring tools, and ticketing systems is typically required. Excellent communication, problem-solving abilities, and patience are crucial soft skills for effectively assisting clients and collaborating with technical teams. These competencies are vital to ensure swift resolution of network issues, maintain system reliability, and deliver outstanding customer support.

What are some common challenges Cisco Support Engineers face when troubleshooting complex network issues?

Cisco Support Engineers often encounter challenges such as diagnosing problems across intricate network architectures, handling urgent outages, and communicating technical concepts to clients with varying levels of expertise. They must quickly identify root causes, sometimes with limited information, while coordinating with other teams like network administrators or software engineers. Staying current with rapidly evolving Cisco technologies and balancing multiple support tickets simultaneously are also typical aspects of the role.

What is the difference between Cisco Support Engineer vs Network Support Technician?

AspectCisco Support EngineerNetwork Support Technician
CertificationsCCNA, CCNP, Cisco-specific certificationsCCNA, CompTIA Network+
Work EnvironmentData centers, enterprise networks, customer sitesOffice, on-site, or remote troubleshooting
ResponsibilitiesConfiguring, troubleshooting Cisco devices, supporting network issuesMonitoring, basic troubleshooting, assisting with network setup

The Cisco Support Engineer typically has advanced Cisco certifications and handles complex network configurations and troubleshooting. In contrast, the Network Support Technician focuses on basic network support and maintenance. Both roles are essential in maintaining network infrastructure, but the Cisco Support Engineer generally requires more specialized knowledge and certifications.

More about Cisco Support Engineer jobs
What states have the most Cisco Support Engineer jobs? States with the most job openings for Cisco Support Engineer jobs include:
What job categories do people searching Cisco Support Engineer jobs look for? The top searched job categories for Cisco Support Engineer jobs are:
Manager, Sales Engineer - Cisco Focus

Manager, Sales Engineer - Cisco Focus

Deloitte

San Francisco, CA

Other

Posted 15 days ago


Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

58th of 138 rated financial services


Job description

Sales Engineer, Manager - Cisco Focus

Our Deloitte AI & Engineering team empowers organizations to transform technology platforms, drive innovation, and help impact our clients' success. You'll work alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

Work you'll do

Deloitte's Cisco Alliance team is seeking a highly motivated and experienced Sales Engineer. The Cisco Sales Engineer will play a critical role in driving the growth of our Cisco services across our Commercial and GPS sectors by providing technical expertise, developing solutions, and supporting sales efforts. Additional responsibilities include:

 Technical Expertise and Solution Development:

  • Serve as a subject matter expert on Cisco solutions, providing technical guidance and support to clients and internal teams.
  • Develop and present Cisco-based solutions that address client needs and align with their business objectives.
  • Design and architect scalable, secure, and cost-effective Cisco solutions for clients.
  • Conduct technical assessments and provide recommendations for Cisco solution adoption, migration, and optimization.

Sales Support and Client Engagement:

  • Collaborate with the sales team to identify and qualify opportunities for Cisco services.
  • Participate in client meetings, presentations, and demonstrations to articulate the value of Cisco solutions and Deloitte services.
  • Develop and deliver technical proposals, statements of work, and other sales collateral.
  • Build and maintain strong relationships with clients, understanding their technical requirements and business goals.

The successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

Collaboration and Teamwork:

  • Work closely with Deloitte's offering leaders, delivery and project management, and staff to ensure successful implementation of Cisco solutions.
  • Provide mentorship and technical guidance to junior team members.
  • Stay current with Cisco advancements and industry trends, sharing knowledge and best practices with the team.
  • Evangelize capabilities and value of Cisco solutions to broader Deloitte teams to develop scale 

The team

Our Cisco Alliance team works closely with, and in support of our AI & Engineering Offering Portfolio.  AI&E leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. Further, AI&E enables clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. AI&E delivery models are tailored to meet each client's unique requirements.

Our Cisco Alliance and AI & Data practice offer comprehensive solutions for designing, developing, and operating advanced Data and AI platforms, products, insights, and services. We help clients innovate, enhance, and manage their data, AI, and analytics capabilities, ensuring they can grow and scale effectively. 

Qualifications

Required:

  • Bachelors' Degree in Computer Science, Mathematics, Engineering or business-related field.
  • 6+ years of professional experience.
  • 5+ years of experience designing, implementing, and managing network infrastructure solutions.
  • Ability to travel up to 25%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
  • Ability to obtain and maintain a US government security clearance (minimum Secret).

Preferred:

  • Master's degree (or higher) in Mathematics, Engineering or business-related field.
  • Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders.
  • Strong problem-solving and analytical skills, with a keen attention to detail.
  • Ability to work independently and as part of a team in a fast-paced, dynamic environment.
  • Strong project management and organizational skills, with the ability to manage multiple priorities and deadlines.

Wage Disclosure 

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107,600-$198,400.

Incentive Compensation

You may also be eligible to participate in a sales incentive program, whereby you may be eligible to receive certain incentive compensation amounts based on achievement of certain sales goals set forth each year, subject to the terms and conditions of any applicable program document. 

This position is aligned with the Core Talent Model. To view the associated benefit package, please reference this document  USBenefitsJourneyCDandETAM

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

Qualifications:

Sales Engineer, Manager - Cisco Focus

Our Deloitte AI & Engineering team empowers organizations to transform technology platforms, drive innovation, and help impact our clients' success. You'll work alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

Work you'll do

Deloitte's Cisco Alliance team is seeking a highly motivated and experienced Sales Engineer. The Cisco Sales Engineer will play a critical role in driving the growth of our Cisco services across our Commercial and GPS sectors by providing technical expertise, developing solutions, and supporting sales efforts. Additional responsibilities include:

 Technical Expertise and Solution Development:

  • Serve as a subject matter expert on Cisco solutions, providing technical guidance and support to clients and internal teams.
  • Develop and present Cisco-based solutions that address client needs and align with their business objectives.
  • Design and architect scalable, secure, and cost-effective Cisco solutions for clients.
  • Conduct technical assessments and provide recommendations for Cisco solution adoption, migration, and optimization.

Sales Support and Client Engagement:

  • Collaborate with the sales team to identify and qualify opportunities for Cisco services.
  • Participate in client meetings, presentations, and demonstrations to articulate the value of Cisco solutions and Deloitte services.
  • Develop and deliver technical proposals, statements of work, and other sales collateral.
  • Build and maintain strong relationships with clients, understanding their technical requirements and business goals.

The successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

Collaboration and Teamwork:

  • Work closely with Deloitte's offering leaders, delivery and project management, and staff to ensure successful implementation of Cisco solutions.
  • Provide mentorship and technical guidance to junior team members.
  • Stay current with Cisco advancements and industry trends, sharing knowledge and best practices with the team.
  • Evangelize capabilities and value of Cisco solutions to broader Deloitte teams to develop scale 

The team

Our Cisco Alliance team works closely with, and in support of our AI & Engineering Offering Portfolio.  AI&E leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. Further, AI&E enables clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. AI&E delivery models are tailored to meet each client's unique requirements.

Our Cisco Alliance and AI & Data practice offer comprehensive solutions for designing, developing, and operating advanced Data and AI platforms, products, insights, and services. We help clients innovate, enhance, and manage their data, AI, and analytics capabilities, ensuring they can grow and scale effectively. 

Qualifications

Required:

  • Bachelors' Degree in Computer Science, Mathematics, Engineering or business-related field.
  • 6+ years of professional experience.
  • 5+ years of experience designing, implementing, and managing network infrastructure solutions.
  • Ability to travel up to 25%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
  • Ability to obtain and maintain a US government security clearance (minimum Secret).

Preferred:

  • Master's degree (or higher) in Mathematics, Engineering or business-related field.
  • Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders.
  • Strong problem-solving and analytical skills, with a keen attention to detail.
  • Ability to work independently and as part of a team in a fast-paced, dynamic environment.
  • Strong project management and organizational skills, with the ability to manage multiple priorities and deadlines.

Wage Disclosure 

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $107,600-$198,400.

Incentive Compensation

You may also be eligible to participate in a sales incentive program, whereby you may be eligible to receive certain incentive compensation amounts based on achievement of certain sales goals set forth each year, subject to the terms and conditions of any applicable program document. 

This position is aligned with the Core Talent Model. To view the associated benefit package, please reference this document  USBenefitsJourneyCDandETAM

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.

Education:Bachelor's DegreeEmployment Type:

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