Austin, TX · On-site
... Amazon - Support response and remediation efforts, assisting builder teams to fix their security issues in a timely manner - Engineer high quality, scalable, and accurate vulnerability detection ...
Austin, TX · On-site
... Amazon - Support response and remediation efforts, assisting builder teams to fix their security issues in a timely manner - Engineer high quality, scalable, and accurate vulnerability detection ...
... Amazon - Support response and remediation efforts, assisting builder teams to fix their security issues in a timely manner - Engineer high quality, scalable, and accurate vulnerability detection ...
... Amazon - Support response and remediation efforts, assisting builder teams to fix their security issues in a timely manner - Engineer high quality, scalable, and accurate vulnerability detection ...
Austin, TX · On-site
... Amazon - Support response and remediation efforts, assisting builder teams to fix their security issues in a timely manner - Engineer high quality, scalable, and accurate vulnerability detection ...
Austin, TX · On-site
... Amazon - Support response and remediation efforts, assisting builder teams to fix their security issues in a timely manner - Engineer high quality, scalable, and accurate vulnerability detection ...
Richardson, TX · On-site
About OTS Operations is at the heart of Amazon's business. We are known for our speed, accuracy ... About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to ...
Richardson, TX · On-site
About OTS Operations is at the heart of Amazon's business. We are known for our speed, accuracy ... About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to ...
Dallas, TX · On-site
About OTS Operations is at the heart of Amazon's business. We are known for our speed, accuracy ... About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to ...
Dallas, TX · On-site
About OTS Operations is at the heart of Amazon's business. We are known for our speed, accuracy ... About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to ...
NAVA Software solution is looking for Contact Center Support Engineer Details ... Telecom Specialist/Admin - CCaaS experience (required - Five9 and Salesforce & nice to have -Amazon ...
NAVA Software solution is looking for Contact Center Support Engineer Details ... Telecom Specialist/Admin - CCaaS experience (required - Five9 and Salesforce & nice to have -Amazon ...
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and ... About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to ...
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and ... About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to ...
An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID ... Amazon Web Services, Google Cloud Platform) is required. * Familiarity with authentication ...
An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID ... Amazon Web Services, Google Cloud Platform) is required. * Familiarity with authentication ...
Austin, TX · On-site
An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID ... Amazon Web Services, Google Cloud Platform) is required. * Familiarity with authentication ...
Austin, TX · On-site
An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID ... Amazon Web Services, Google Cloud Platform) is required. * Familiarity with authentication ...
Austin, TX · On-site
$76K - $101K/yr
This rapidly growing business within Amazon Web Services offers a creative, fast-paced ... engineering teams, and support staff. - Demonstrated analytical and quantitative skills by using ...
Austin, TX · On-site
$76K - $101K/yr
This rapidly growing business within Amazon Web Services offers a creative, fast-paced ... engineering teams, and support staff. - Demonstrated analytical and quantitative skills by using ...
Austin, TX · On-site
$76K - $101K/yr
This rapidly growing business within Amazon Web Services offers a creative, fast-paced ... engineering teams, and support staff. - Demonstrated analytical and quantitative skills by using ...
Austin, TX · On-site
$76K - $101K/yr
This rapidly growing business within Amazon Web Services offers a creative, fast-paced ... engineering teams, and support staff. - Demonstrated analytical and quantitative skills by using ...
$76K - $101K/yr
This rapidly growing business within Amazon Web Services offers a creative, fast-paced ... engineering teams, and support staff. - Demonstrated analytical and quantitative skills by using ...
$76K - $101K/yr
This rapidly growing business within Amazon Web Services offers a creative, fast-paced ... engineering teams, and support staff. - Demonstrated analytical and quantitative skills by using ...
Austin, TX · On-site
The Technical Support Engineer will manage technical cases, ensuring high service delivery ... Amazon Web Services, Google Cloud Platform) • Experience with API integration, Postman, and ...
Austin, TX · On-site
The Technical Support Engineer will manage technical cases, ensuring high service delivery ... Amazon Web Services, Google Cloud Platform) • Experience with API integration, Postman, and ...
Plano, TX · On-site
Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the ... The Technical Support Engineer is the primary level of support, possessing advanced knowledge and ...
Plano, TX · On-site
Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the ... The Technical Support Engineer is the primary level of support, possessing advanced knowledge and ...
Dallas, TX · On-site
$113K - $136K/yr
AWS is seeking a Big Data Support Engineer for the Galaxi Data Platform Team in the AWS Sales ... The ideal candidate will be motivated, have strong attention to detail, and will model Amazon ...
Dallas, TX · On-site
$113K - $136K/yr
AWS is seeking a Big Data Support Engineer for the Galaxi Data Platform Team in the AWS Sales ... The ideal candidate will be motivated, have strong attention to detail, and will model Amazon ...
Dallas, TX · On-site
$113K - $136K/yr
AWS is seeking a Big Data Support Engineer for the Galaxi Data Platform Team in the AWS Sales ... The ideal candidate will be motivated, have strong attention to detail, and will model Amazon ...
Dallas, TX · On-site
$113K - $136K/yr
AWS is seeking a Big Data Support Engineer for the Galaxi Data Platform Team in the AWS Sales ... The ideal candidate will be motivated, have strong attention to detail, and will model Amazon ...
Austin, TX · On-site
Scope As the Austin-based IT Support Engineer at Ambiq, you will play an important role in ... Familiarity with Amazon Web Services (AWS) is a plus * Ability to troubleshoot hardware and ...
Austin, TX · On-site
Scope As the Austin-based IT Support Engineer at Ambiq, you will play an important role in ... Familiarity with Amazon Web Services (AWS) is a plus * Ability to troubleshoot hardware and ...
Dallas, TX · On-site
$153K - $207K/yr
Act as a technical liaison between customers, service engineering teams and support. Analyze ... Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability ...
Dallas, TX · On-site
$153K - $207K/yr
Act as a technical liaison between customers, service engineering teams and support. Analyze ... Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability ...
Irving, TX · On-site
$141K - $177K/yr
Act as a technical liaison between customers, service engineering teams and support. Analyze ... Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability ...
Irving, TX · On-site
$141K - $177K/yr
Act as a technical liaison between customers, service engineering teams and support. Analyze ... Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability ...
Austin, TX · On-site
Scope As the Austin-based IT Support Engineer at Ambiq, you will play an important role in ... Familiarity with Amazon Web Services (AWS) is a plus * Ability to troubleshoot hardware and ...
Austin, TX · On-site
Scope As the Austin-based IT Support Engineer at Ambiq, you will play an important role in ... Familiarity with Amazon Web Services (AWS) is a plus * Ability to troubleshoot hardware and ...
$15.45 - $19.81
4% of jobs
$19.81 - $24.17
9% of jobs
$27.77 is the 25th percentile. Wages below this are outliers.
$24.17 - $28.52
14% of jobs
$28.52 - $32.88
15% of jobs
The median wage is $34.92 / hr.
$32.88 - $37.24
17% of jobs
$37.24 - $41.59
16% of jobs
$41.72 is the 75th percentile. Wages above this are outliers.
$41.59 - $45.95
9% of jobs
$45.95 - $50.31
7% of jobs
$50.31 - $54.67
4% of jobs
$54.67 - $59.02
3% of jobs
$59.02 - $63.38
1% of jobs
$15
$37
$63
| Aspect | Amazon Support Engineer | Amazon Technical Support Specialist |
|---|---|---|
| Required Credentials | Typically requires a bachelor's degree in IT, Computer Science, or related fields; certifications like CompTIA or Cisco are a plus | Often requires similar technical certifications; may have less emphasis on formal degrees |
| Work Environment | Supports Amazon's cloud services, e-commerce platform, and internal systems; often involves troubleshooting hardware/software issues | Provides customer support for Amazon products and services, primarily via phone, chat, or email |
| Employer & Industry Usage | Commonly employed by Amazon in technical and cloud support roles | Employed by Amazon in customer support roles |
Amazon Support Engineers focus on technical troubleshooting, system support, and infrastructure, often working behind the scenes. In contrast, Amazon Technical Support Specialists primarily assist customers directly with product and service issues. Both roles require technical knowledge, but the Support Engineer role tends to involve more technical problem-solving and system management.
Austin, TX • On-site
Full-time
Posted 14 days ago
7.4
Based on 6,962 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Amazon develops products and services that transform the way customers live. Across teams and geographies, we strive to delight customers and earn their trust. Members of the Stores Security team are guardians of that trust.
From drones to grocery stores and everything in between, our mission is to assess risk, classify data and systems, detect potential intrusion, and respond quickly to security events across Amazon's critical business functions, including Retail, Customer Service, Worldwide Operations, Consumer Payments, Physical Stores, and Healthcare. Within Stores Security, the Vulnerability Management and Remediation Operations (VMRO) organization is responsible for all aspects of the Vulnerability Management lifecycle across Amazon including intake, assessment, discovery, and response.
This team is transforming vulnerability management through advanced remediation automation, innovative vulnerability detection solutions, data-driven insights, and more. Be part of a dynamic group that bridges security operations and development, creating measurable impact across Amazon's vast ecosystem.
Key job responsibilities
- Analyze public and private vulnerability disclosures and exploit code
- Deeply understand and assess the technical details and potential impact of vulnerabilities across Amazon's infrastructure, services, and applications
- Investigate and triage vulnerabilities, identifying severity and the scope of potential impact to Amazon
- Support response and remediation efforts, assisting builder teams to fix their security issues in a timely manner
- Engineer high quality, scalable, and accurate vulnerability detection mechanisms.
- Design and implement automation, tools and workflows to enhance our operations capabilities.
- Be part of a global team and participate in periodic on-call responsibilities to ensure the continuous monitoring and remediation of vulnerabilities.
About the team
The VMRO team bridges security operations and development, transforming vulnerability data into measurable security outcomes
We embrace a "Think Fast, Learn Faster" culture where rapid prototyping validates new solutions and data drives every decision. Our diverse team of security engineers and TPMs collaborates across the full vulnerability lifecycle, building custom detection capabilities, operationalizing security programs, and creating metrics that demonstrate real impact across Amazon's infrastructure.
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
It services, book publishers, retail, real estate and computer and electronic product manufacturing
10,000+ Employees
Seattle, WA, US
