Child Support Officer Ii Jobs (NOW HIRING)

Salary: $23.62 - $30.91 Hourly
Location : Faribault-Martin Counties, Fairmont and/or Blue Earth, MN, MN
Job Type: Full Time Permanent
Job Number: 937-46
County: Faribault & Martin Human Services Counties
Opening Date: 08/07/2026
Closing Date: 8/21/2026 4:30 PM Central
Classification Summary
of & Counties has a full-time (40 hours a week) opening for a Child Support Officer position. This position will be located in Faribault County (Blue Earth, MN).
Join our Child Support team to establish, modify, and enforce child support court orders. Under general supervision, perform paralegal functions related to the establishment and enforcement of child support orders for public assistance and non-public assistance clients; locate absent parents; interview mothers and alleged fathers to establish paternity; work closely with the county attorney, judges, court administrators, child support magistrates, local attorneys, income maintenance and social service staff, employers and others; testify in court proceedings; and maintain all necessary and legal documentation.
Come join the public service team at Human Services of Faribault & Martin Counties! You will be a part of skilled, caring and knowledgeable health and human services professionals whose talents and contributions promote, strengthen and protect individuals, families and communities in Faribault and Martin Counties every day!
The HSFMC comprehensive benefit package includes health insurance (including option for high-deductible health plan) with employer sharing in cost, employer-paid $20,000 term life insurance, earned sick and safe time, generous paid leave policy, and 11 paid holidays each year. As a public employer, we provide a defined benefit annuity through PERA (employer contributes 6.5% plus 1%; employee contributes 6.5%). Employees have options for employee-paid dental, vision, accident, critical care insurance, and additional life insurance. Employees can contribute pre-tax to health savings account (per qualifications), pre-tax flexible spending accounts, short and long-term disability insurance, and Section 457 deferred compensation plans (Corebridge and Nationwide). Employer qualifies for the Public Service Student Loan Forgiveness (PSLF) program. Additional details are available on our website at www.fmchs.com. Office Hours are 8:00 a.m. to 5:00 p.m. Monday - Friday; flexible work hours can often be accommodated to balance family and personal life.
Faribault & Martin Counties are mostly rural/agricultural. Our small-town values make this an ideal place for raising families yet we are only two hours from the Twin Cities and all it has to offer.
Embracing respect and integrity, Human Services of Faribault & Martin Counties responds to the needs of all community members and provides health and human services in a dignified and meaningful manner. Through a partnership with those we serve, we strive to improve their current situations and help them live their best life.
PLEASE SEE EXAMINATION SECTION BELOW FOR INSTRUCTIONS ON HOW TO APPLY.
Examples of Duties
Minnesota Merit System Examples of Duties
• Interviews mother and alleged father in paternity cases to explain related laws, responsibilities and rights and to secure acknowledgment of paternity.
• Arranges interviews and appointments for genetic testing of alleged fathers, mother and child to establish paternity.
• Locates absent parents through cooperative efforts with law enforcement agencies, Department of Human Services, the post office, employers, custodial parents, relatives and other information sources.
• Interviews parents to obtain case information, employment status and to determine their ability to pay child support.
• Initiates interstate/intrastate actions to establish orders or enforce existing child support orders from other jurisdictions in order to secure child support payments.
• Negotiates out of court child support related settlements for approval by appropriate authority.
• Initiates necessary legal action to establish a court order for support and/or reimbursement, or to enforce an existing court order.
• Selects and refers appropriate cases to the county attorney for legal action.
• Prepares legal documents for review and signature of the county attorney.
• Interviews witnesses for trial as necessary.
• Testifies in court on behalf of agency or client, prepares court documents, provides financial and current case status information.
• Gathers information, reviews finances and makes recommendations for the amount of child support to parents, attorneys and the court.
• Participates in modification of child support and appeals hearings.
• Processes cases to comply with court orders regarding income withholding, cost-of-living adjustments, liens and medical insurance provisions.
• Monitors billings and payments on accounts and contacts obligors to resolve delinquent payments expeditiously.
• Takes appropriate legal action to establish an order for medical support or to enforce an existing medical support order.
• Contacts clients who have received overpayment of public assistance money, sets up recovery payment plan and monitors compliance.
• Handles case correspondence and all necessary case maintenance.
• Retrieves, enters and changes information from paper and computer files (including use of the statewide child support and income maintenance computer systems) in order to obtain and correct case information, monitor case status and oversee the progress of enforcement actions.
• Responds to inquiries about the child support program from any inquiring party, including employers, attorneys and clients.
• Make referrals to other agencies such as social services, legal services, job service, etc., as appropriate.
• Provides data to supervisor regarding work processing/flow and problem cases.
• Implements program changes as mandated by the legislature and the Department of Human Services.
• May assist in the preliminary investigation of suspected fraud cases and preparation of those cases for fraud prosecution.
Minimum Qualifications
Minnesota Merit System Minimum Qualifications
An associate of arts in criminal justice, law enforcement, paralegal, social work, psychology, human services, or business administration or completion of a technical or community college child support AAS or diploma program
OR
A high school diploma, or GED, AND one of the following:
Two years of experience working in child support programs and having responsibility for carrying out part of child support collections (i.e., as a Support Enforcement Aide, Collections Officer), experience as an Eligibility Worker determining eligibility for public assistance programs, or experience in a government agency with responsibility for collection of fees
OR
Three years of experience providing clerical or other support services to child support staff, or experience as a legal secretary or paralegal (performing research on cases, gathering necessary documents for trials, preparing documents and pleadings, assisting attorneys in court, etc.)
OR
Four years of experience in collections work in the private sector.
Examination Process
Examination Process
The examination will consist of a rating of training and experience based on the information you provide in your application and your responses to the supplemental questions included in the application process. You must read the questions carefully, answer truthfully, and include any experience claimed in your answers to the supplemental questions in the "work experience" section of your application. Any experience claimed in your answers to the supplemental questions but not included in the Work Experience section of you application will not be credited. You will be asked to verify your degree with official transcripts upon hire.
Once your application has been submitted changes cannot be made. If you have a change in location availability or your contact information changes please email with the new information and include your applicant ID.
How to apply:
Submit a Merit System Child Support Officer application by clicking here: 937-OC - Child Support Officer
An Equal Opportunity and Affirmative Action Employer
The following benefits may be available and vary by County, please check with the County directly to see what types of benefits they offer:

• Pension/Retirement Benefits
• Insurance Benefits, including health and dental
• Pre-Tax flexible spending accounts
• Health savings account
• Employer paid life insurance
• PTO - Vacation/Sick Leave
• Paid holidays
• Flexible work schedule
• Monday - Friday work week, weekends off
• Public Service Loan Forgiveness (PSLF) program

01
Recruitment Effectiveness: Where did you learn about this opportunity?

• Merit System Website
• County website
• College website (Please Specify below)
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• Alumni Newsletter (Please Specify below)
• Job Listserve (Please Specify below)
• U of MN Goldpass (www.goldpass.umn.edu)
• Landit.org
• LinkedIn
• Indeed
• Local Newspaper (Please Specify below)
• Non-profit agency (Please Specify below)
• Community website (Please Specify below)
• MN Council of Non-Profits Website (www.mncn.org)
• Professional Conference (Please Specify below)

02
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Required Question