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Chatbot No Experience Jobs (NOW HIRING)

Dartmouth College

Research Coordinator

Hanover, NH · On-site

No If yes, length of term in months. NA Is this a grant funded position? Yes Position Purpose To ... Experience with data collection and management * Proficiency in research documentation and ...

EliseAI

Product Solutions Analyst | Housing

New York, NY · On-site

$60K - $85K/yr

Run Quality Assurance check on our Support AI Chatbot and provide ongoing coaching to ensure proper ... Experience building projects using low code / no code tools such as Retool * Advanced knowledge of ...

LCG Inc

Full Stack Developer, Associate

Bethesda, MD · On-site

No sponsorship assistance is available for this position. Duration: 7 Months (May 2026 - December ... Design and build Generative AI applications, intelligent agents, and chatbot solutions that ...

Lorikeet

Software Engineer

New York, NY · On-site

$150K - $260K/yr

Not chatbot-tier AI. The kind that actually resolves tickets, gives support teams their time back ... Have meaningful experience shipping code at a startup or company with high engineering standards

Vendelux Inc

Staff AI Enablement Engineer

New York, NY · On-site

Our team brings experience from companies like Bain, ZoomInfo, Airbnb, FanDuel, Shutterstock ... About the Role AI is no longer an engineering story at Vendelux. It's a company story. The way our ...

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How much do chatbot no experience jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for chatbot no experience in the United States is $55.77, according to ZipRecruiter salary data. Most workers in this role earn between $46.63 and $63.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Chatbot No Experience position, and why are they important?

To thrive in an entry-level Chatbot role with no prior experience, strong communication skills, basic computer literacy, and a willingness to learn are essential. Familiarity with customer service software, chat platforms, and simple workflow or knowledge management systems is often beneficial but can typically be learned on the job. Being attentive, patient, and adaptable helps individuals stand out when interacting with customers and responding to various inquiries. These capabilities ensure prompt, helpful, and accurate support to users and contribute to a positive company reputation.

What are the typical daily responsibilities for someone starting in a Chatbot role with no experience?

If you’re new to a Chatbot position, your daily responsibilities usually include responding to customer inquiries via chat platforms, documenting common issues, and escalating complex problems to supervisors or technical teams. You may also participate in team meetings, receive ongoing training, and help update response templates as new information becomes available. As you gain experience, you’ll likely handle a wider range of questions and may support improvements to the chatbot’s knowledge base. This role often involves collaborating with other team members to ensure consistent, high-quality customer support.

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Chatbot No Experience jobs near you
Customer Support Specialists, AI Response Evaluation

Customer Support Specialists, AI Response Evaluation

mpathic

Seattle, WA • On-site

$30 - $40/hr

Contractor

Posted 13 days ago

Job description

About mpathic.ai
Keeping the human in AI. mpathic is a trusted leader in advancing quality and safety in AI systems through expert-led evaluation and human data. We partner with leading technology companies to support red teaming, trust & safety, expert annotation, and model evaluation across high-stakes domains.
Our reviewers bring deep expertise in behavioral analysis, conversational design, mental health, and increasingly, financial and enterprise decision-making contexts.
About the Role
mpathic is seeking part-time Customer Support Specialists to support a red-teaming and quality assurance (QA) campaign focused on evaluating AI system behavior in customer-facing interactions.
In this role, you will review AI-generated responses and multi-turn conversations to assess quality, accuracy, tone, and safety-similar to evaluating customer support agents. You will identify issues such as incorrect information, poor customer experience, inappropriate tone, or failure to resolve user needs effectively.
This is not a traditional support role. Instead, it focuses on evaluating AI performance, applying your customer support expertise to assess how well AI systems handle real-world customer interactions.
What You'll Be Working On
You will help identify, prevent, and characterize risks that emerge when users interact with AI-powered support systems.
Responsibilities may include:
  • Reviewing AI-generated customer support responses for accuracy, clarity, and helpfulness
  • Evaluating tone, empathy, and professionalism in customer interactions
  • Identifying poor support behaviors (e.g., dismissiveness, lack of resolution, incorrect guidance)
  • Assessing whether AI responses appropriately address customer intent and resolve issues
  • Evaluating how AI handles frustration, confusion, or escalating user behavior
  • Identifying gaps in responses, including missing steps, unclear instructions, or lack of follow-through
  • Detecting overconfident, misleading, or incorrect responses
  • Evaluating multi-turn conversations for consistency, escalation handling, and resolution quality
  • Identifying patterns of agreement without problem-solving (e.g., empty empathy or unhelpful reassurance)
  • Participating in or reviewing red teaming exercises to surface failure modes in support scenarios
  • Supporting quality assurance (QA) to ensure consistency across evaluations
  • Documenting edge cases, failure patterns, and customer experience risks
  • Providing structured written feedback to internal teams
  • Collaborating with interdisciplinary teams on AI quality, safety, and evaluation frameworks
  • Maintaining strict confidentiality and quality standards

This role requires strong judgment, attention to detail, and the ability to evaluate nuanced customer interactions.
What We're Looking For
Successful candidates are detail-oriented, customer-focused, and experienced in evaluating or delivering high-quality support in fast-paced environments.
Professional experience in one or more of the following:
  • Customer support (chat, email, or phone)
  • Call centers or contact centers
  • Technical support or help desk roles
  • Online support environments (SaaS, e-commerce, fintech, etc.)

Strong understanding of:
  • High-quality customer experience and service standards
  • Effective communication in customer-facing interactions
  • Common support workflows (triaging, troubleshooting, escalation)
  • How customers interpret and respond to support interactions

Ability to identify:
  • Poor or incomplete resolutions
  • Incorrect or misleading information
  • Inappropriate tone (e.g., robotic, dismissive, overly casual)
  • Lack of empathy or ineffective de-escalation
  • Failure to follow support best practices

Strong written communication skills and ability to clearly explain reasoning
Experience with or interest in:
  • Evaluating conversations or QA for support teams
  • Working with AI tools, chatbots, or automated systems
  • Assessing how systems perform under real customer behavior

Comfort with:
  • Tech tools and platforms (Slack, spreadsheets, dashboards)
  • Evaluating AI-generated responses (no coding required, but must be tech-comfortable)
  • Ambiguity, iteration, and feedback-driven workflows

Willingness to:
  • Sign NDAs and work with sensitive content

Nice to Have (Not Required)
  • Experience in QA, coaching, or training within support teams
  • Background in trust & safety or content moderation
  • Experience with chatbot or AI-assisted support tools
  • Familiarity with CX metrics (CSAT, QA scoring, resolution rate)
  • Interest in AI, automation, or improving customer experience systems

Compensation
$30-40/hour, depending on experience and specific project tasks/difficulty

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