We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and ... Explore and assist in implementing AI-driven support workflows (e.g., chatbot triage, auto ...
We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and ... Explore and assist in implementing AI-driven support workflows (e.g., chatbot triage, auto ...
Support Engineer
Kenosha, WI · On-site
Overview We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support ... Explore and assist in implementing AI-driven support workflows (e.g., chatbot triage, auto ...
Support Engineer
Kenosha, WI · On-site
Overview We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support ... Explore and assist in implementing AI-driven support workflows (e.g., chatbot triage, auto ...
Support Engineer
Kenosha, WI · On-site
Overview We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support ... Explore and assist in implementing AI-driven support workflows (e.g., chatbot triage, auto ...
Support Engineer
Kenosha, WI · On-site
Overview We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support ... Explore and assist in implementing AI-driven support workflows (e.g., chatbot triage, auto ...
Customer Service Administrator - Entry Level
Austin, TX · On-site
$45K/yr
As an Entry Level Customer Service Administrator , you will be at the heart of our customer ... chatbot, CRM, by tagging feedback, analyzing gaps and suggesting improvements. * Document and ...
Customer Service Administrator - Entry Level
Austin, TX · On-site
$45K/yr
As an Entry Level Customer Service Administrator , you will be at the heart of our customer ... chatbot, CRM, by tagging feedback, analyzing gaps and suggesting improvements. * Document and ...
Customer Service Administrator - Entry Level
Austin, TX · On-site
$17.50 - $23.50/hr
As an Entry Level Customer Service Administrator , you will be at the heart of our customer ... chatbot, CRM, by tagging feedback, analyzing gaps and suggesting improvements. * Document and ...
Customer Service Administrator - Entry Level
Austin, TX · On-site
$17.50 - $23.50/hr
As an Entry Level Customer Service Administrator , you will be at the heart of our customer ... chatbot, CRM, by tagging feedback, analyzing gaps and suggesting improvements. * Document and ...
This is an entry-level position ideal for recent graduates who are passionate about hardware design ... Coursework or project experience involving AI/ML applications such as Gen AI, using AIML chatbot as ...
This is an entry-level position ideal for recent graduates who are passionate about hardware design ... Coursework or project experience involving AI/ML applications such as Gen AI, using AIML chatbot as ...
Senior Design Verification Engineer
Sunnyvale, CA · On-site
$159K - $194K/yr
This is an entry-level position ideal for recent graduates who are passionate about hardware design ... Coursework or project experience involving AI/ML applications such as Gen AI, using AIML chatbot as ...
Senior Design Verification Engineer
Sunnyvale, CA · On-site
$159K - $194K/yr
This is an entry-level position ideal for recent graduates who are passionate about hardware design ... Coursework or project experience involving AI/ML applications such as Gen AI, using AIML chatbot as ...
This is an entry-level position ideal for recent graduates who are passionate about hardware design ... Coursework or project experience involving AI/ML applications such as Gen AI, using AIML chatbot as ...
This is an entry-level position ideal for recent graduates who are passionate about hardware design ... Coursework or project experience involving AI/ML applications such as Gen AI, using AIML chatbot as ...
This is an entry-level position ideal for recent graduates who are passionate about hardware design ... Coursework or project experience involving AI/ML applications such as Gen AI, using AIML chatbot as ...
This is an entry-level position ideal for recent graduates who are passionate about hardware design ... Coursework or project experience involving AI/ML applications such as Gen AI, using AIML chatbot as ...
Entry Level Chatbot information
See salary details
$30K - $38K
2% of jobs
$38K - $46K
10% of jobs
$51.3K is the 25th percentile. Wages below this are outliers.
$46K - $54K
20% of jobs
$54K - $62K
13% of jobs
The median wage is $64K / yr.
$62K - $70K
21% of jobs
$75.2K is the 75th percentile. Wages above this are outliers.
$70K - $78K
14% of jobs
$78K - $86K
7% of jobs
$86K - $94K
5% of jobs
$94K - $102K
3% of jobs
$102K - $110K
2% of jobs
$110K - $118K
2% of jobs
$30K
$69.4K
$118K
How much do entry level chatbot jobs pay per year?
What are the key skills and qualifications needed to thrive as an entry level chatbot developer?
How to learn entry level chatbot for beginners?
How do you become an entry level chatbot?
What is an entry level chatbot?
What are some common challenges faced by entry level chatbot specialists, and how can they overcome them?
What is the difference between Entry Level Chatbot vs Customer Support Representative?
| Aspect | Entry Level Chatbot | Customer Support Representative |
|---|---|---|
| Required Skills | Basic programming, AI understanding, communication | Communication, problem-solving, customer service |
| Work Environment | Online, automated platforms | Call centers, retail, online support |
| Certifications | None typically required, some AI or programming courses | Customer service certifications optional |
| Industry Usage | Tech, e-commerce, service industries | Retail, telecom, hospitality |
Entry Level Chatbots are automated tools designed to handle basic customer interactions using AI, while Customer Support Representatives are human agents providing personalized assistance. Both roles serve customer needs but differ in complexity, skills, and work environment.

Snap-on rating
7.4
Based on 76 frontline employees who took The Breakroom Quiz
286th of 487 rated machine equipment manufacturers
Job description
We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and troubleshoot modern web applications built on an Azure and SQL-based stack. This role is ideal for someone who enjoys digging into application issues, working with data, and exploring emerging tools like AI agents to improve support operations.
- Troubleshoot and resolve issues across web applications, APIs, and backend services
- Analyze application behavior using logs, SQL queries, and Azure monitoring tools (e.g., Application Insights, Elastic Log Analytics)
- Manage and prioritize support queues based on severity, impact, and SLAs
- Investigate data issues using SQL (joins, filtering, aggregations) to identify root causes
- Collaborate with product managers, business analysts, and developers to clearly define bugs and expected behavior
- Document issues and translate findings into well-structured bug reports, user stories, or functional specs
- Assist in validating bug fixes and supporting release testing
- Contribute knowledge base articles and support playbooks
- Explore and assist in implementing AI-driven support workflows (e.g., chatbot triage, auto-classification, or response suggestions)
- Bachelor’s degree in computer science, Information Systems, or related field (or equivalent practical experience)
- Strong foundational SQL skills (queries, joins, basic performance awareness)
- Understanding of web application architecture (frontend, backend, APIs)
- Familiarity with Azure ecosystem (App Services, Azure SQL, monitoring tools)
- Ability to troubleshoot issues using logs, error messages, and system behavior
- Strong analytical and problem-solving skills
- Ability to manage multiple tasks in a queue-driven support environment
- Clear communication skills for both technical and non-technical audiences
Preferred Qualifications
- Exposure to JavaScript-based web applications or REST APIs
- Experience with tools like Azure Application Insights, Log Analytics, or similar observability platforms
- Familiarity with ticketing systems (Jira)
- Basic understanding of Agile, product management, or business analysis practices
- Exposure to AI tools or LLM-based support agents (e.g., chatbot workflows, prompt tuning, or automation tools like n8n)
- Experience writing bug reports, acceptance criteria, or functional specifications
Key Competencies
- Structured problem-solving and root cause analysis
- Ability to translate issues into actionable technical and functional requirements
- Ownership mindset with attention to detail
- Curiosity and willingness to experiment with AI-driven support improvements
- Strong collaboration across engineering, product, and support teams
About Snap-on
Sourced by ZipRecruiter
Industry
Transportation equipment manufacturing
Company size
10,000+ Employees
Headquarters location
Kenosha, WI, US
Year founded
1920