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Entry Level Chatbot Jobs (NOW HIRING)

Snap-on Inc

Support Engineer

Kenosha, WI · On-site

Overview We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support ... Explore and assist in implementing AI-driven support workflows (e.g., chatbot triage, auto ...

Snap-on Inc

Support Engineer

Kenosha, WI

We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and ... Explore and assist in implementing AI-driven support workflows (e.g., chatbot triage, auto ...

Snap-on Inc

Support Engineer

Kenosha, WI

Overview We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support ... Explore and assist in implementing AI-driven support workflows (e.g., chatbot triage, auto ...

All JobsChatbot JobsEntry Level Chatbot Jobs

Entry Level Chatbot information

See salary details

$30K

$69.4K

$118K

How much do entry level chatbot jobs pay per year?

As of Jul 17, 2026, the average yearly pay for entry level chatbot in the United States is $69,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Chatbot Developer, and why are they important?

To thrive as an Entry Level Chatbot Developer, you need a basic understanding of programming languages (such as Python or JavaScript), logic building, and conversational design, often supported by a relevant degree or coursework. Familiarity with chatbot platforms like Dialogflow, Microsoft Bot Framework, or IBM Watson, as well as version control systems like Git, is typically required. Strong problem-solving skills, attention to detail, and effective communication make candidates stand out in this role. These skills ensure the development of functional, user-friendly chatbots that meet business needs and deliver positive user experiences.

What are entry level chatbot jobs?

Entry level chatbot jobs typically involve creating, testing, or managing conversational bots used in customer service, marketing, or other business functions. Individuals in these roles may assist with writing chatbot scripts, monitoring interactions for quality, and troubleshooting basic technical issues. These positions usually require strong communication skills, basic technical aptitude, and a willingness to learn about chatbot platforms. Most entry level roles offer training and may be a good starting point for a career in artificial intelligence or customer support technology.

What are some common challenges faced by entry-level chatbot specialists, and how can they overcome them?

Entry-level chatbot specialists often encounter challenges such as understanding user intent accurately, managing conversation flow, and troubleshooting technical issues. To overcome these, it's important to familiarize yourself with natural language processing basics, regularly review conversation logs to identify patterns, and collaborate with more experienced developers and UX designers. Continuous learning and seeking feedback from users and colleagues can help you improve both the chatbot's performance and your own skills.

What is the difference between Entry Level Chatbot vs Customer Support Representative?

AspectEntry Level ChatbotCustomer Support Representative
Required SkillsBasic programming, AI understanding, communicationCommunication, problem-solving, customer service
Work EnvironmentOnline, automated platformsCall centers, retail, online support
CertificationsNone typically required, some AI or programming coursesCustomer service certifications optional
Industry UsageTech, e-commerce, service industriesRetail, telecom, hospitality

Entry Level Chatbots are automated tools designed to handle basic customer interactions using AI, while Customer Support Representatives are human agents providing personalized assistance. Both roles serve customer needs but differ in complexity, skills, and work environment.

What cities are hiring for Entry Level Chatbot jobs? Cities with the most Entry Level Chatbot job openings:
What are the most commonly searched types of Chatbot jobs? The most popular types of Chatbot jobs are:
What job categories do people searching Entry Level Chatbot jobs look for? The top searched job categories for Entry Level Chatbot jobs are:
Entry Level Chatbot jobs near you
Infographic showing various Entry Level Chatbot job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $69,362 per year, or $33.3 per hour.
Support Engineer

Support Engineer

Snap-on Inc

Kenosha, WI • On-site

Full-time

Posted 22 days ago

Snap-on rating

7.4

Company rating: 7.4 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

249th of 430 rated machine equipment manufacturers

Job description

Overview
We are looking for an Entry-Level Support Engineer with 2-3 years of experience to support and troubleshoot modern web applications built on an Azure and SQL-based stack. This role is ideal for someone who enjoys digging into application issues, working with data, and exploring emerging tools like AI agents to improve support operations.
Responsibilities
  • Troubleshoot and resolve issues across web applications, APIs, and backend services
  • Analyze application behavior using logs, SQL queries, and Azure monitoring tools (e.g., Application Insights, Elastic Log Analytics)
  • Manage and prioritize support queues based on severity, impact, and SLAs
  • Investigate data issues using SQL (joins, filtering, aggregations) to identify root causes
  • Collaborate with product managers, business analysts, and developers to clearly define bugs and expected behavior
  • Document issues and translate findings into well-structured bug reports, user stories, or functional specs
  • Assist in validating bug fixes and supporting release testing
  • Contribute knowledge base articles and support playbooks
  • Explore and assist in implementing AI-driven support workflows (e.g., chatbot triage, auto-classification, or response suggestions)

Qualifications
  • Bachelor's degree in computer science, Information Systems, or related field (or equivalent practical experience)
  • Strong foundational SQL skills (queries, joins, basic performance awareness)
  • Understanding of web application architecture (frontend, backend, APIs)
  • Familiarity with Azure ecosystem (App Services, Azure SQL, monitoring tools)
  • Ability to troubleshoot issues using logs, error messages, and system behavior
  • Strong analytical and problem-solving skills
  • Ability to manage multiple tasks in a queue-driven support environment
  • Clear communication skills for both technical and non-technical audiences

Preferred Qualifications
  • Exposure to JavaScript-based web applications or REST APIs
  • Experience with tools like Azure Application Insights, Log Analytics, or similar observability platforms
  • Familiarity with ticketing systems (Jira)
  • Basic understanding of Agile, product management, or business analysis practices
  • Exposure to AI tools or LLM-based support agents (e.g., chatbot workflows, prompt tuning, or automation tools like n8n)
  • Experience writing bug reports, acceptance criteria, or functional specifications

Key Competencies
  • Structured problem-solving and root cause analysis
  • Ability to translate issues into actionable technical and functional requirements
  • Ownership mindset with attention to detail
  • Curiosity and willingness to experiment with AI-driven support improvements
  • Strong collaboration across engineering, product, and support teams

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