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Chat Jobs (NOW HIRING)

Bileddo Associates

Remote Live Chat Agent

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

Paylocity

Chat Service Representative

Meridian, ID · On-site

$14.50 - $18.75/hr

Position Overview The Chat Service Representative plays a crucial role in resolving client payroll and HR system challenges while simultaneously building and maintaining exceptional customer ...

Paylocity

Chat Service Representative

Meridian, ID · On-site

$15 - $20.50/hr

Position Overview The Chat Service Representative plays a crucial role in resolving client payroll and HR system challenges while simultaneously building and maintaining exceptional customer ...

Scout Exchange

Call Center - Chat Specialist

Chandler, AZ · On-site

$17 - $21.50/hr

Title - Call Center - Chat Specialist Location - Chandler, AZ Job Type - Permanent Required: * Displays passion, commitment and drive to deliver an experience that improves our clients' financial ...

Foundever

Digital Sales Chat Representative As a Digital Sales Chat Representative, you'll connect with customers through live chat to understand their needs, recommend the right products and bundles, and ...

Notion, LLC

AI Chat Support Lead

San Francisco, CA · On-site

AI Chat Support Lead The mission of the AI Chat Support Lead is to make Notion's AI-powered support experience more accessible, proactive, and effective for customers around the world. You will own ...

Google

Product Manager, Google Chat

Kirkland, WA · On-site

Google is a leading technology company seeking a Senior Product Manager for Google Chat. In this role, you will guide products from conception to launch, focusing on delivering AI-driven experiences ...

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$23.5K

$59.5K

$86.5K

How much do chat jobs pay per year?

As of Jul 11, 2026, the average yearly pay for chat in the United States is $59,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $86,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Chat Support Specialist, and why are they important?

To thrive as a Chat Support Specialist, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is essential. Patience, empathy, and active listening are crucial soft skills for handling customer concerns effectively. These skills ensure efficient issue resolution, high customer satisfaction, and a positive brand reputation in fast-paced online environments.

What are Chat jobs?

Chat jobs typically involve providing customer service, sales support, or technical assistance through online chat platforms. Employees in these roles communicate with customers in real time, helping to answer questions, resolve issues, or guide users through various processes. These positions are popular in industries such as e-commerce, telecommunications, and tech support because they allow for quick, efficient, and written communication. Strong typing skills, clear communication, and problem-solving abilities are important for success in chat jobs.

What are some common challenges faced by chat support representatives in managing multiple customer conversations simultaneously?

Chat support representatives often handle several customer conversations at once, which can be challenging due to the need to maintain accuracy and a positive tone in each interaction. Multitasking requires strong organizational skills and the ability to quickly switch contexts without losing track of individual customer issues. It's important to prioritize urgent requests, use pre-written responses judiciously, and stay attentive to each customer's needs to ensure a high standard of service. Ongoing training and effective use of chat support tools can help in managing these challenges efficiently.
More about Chat jobs
What cities are hiring for Chat jobs? Cities with the most Chat job openings:
What are the most commonly searched types of Chat jobs? The most popular types of Chat jobs are:
What states have the most Chat jobs? States with the most job openings for Chat jobs include:
Chat jobs near you
Infographic showing various Chat job openings in the United States as of July 2026, with employment types broken down into 56% Full Time, 7% Part Time, 1% Temporary, and 36% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $59,499 per year, or $28.6 per hour.
Digital Sales Chat Representative

Digital Sales Chat Representative

Foundever

Fort Smith, AR

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 hours ago

Foundever rating

5.5

Company rating: 5.5 out of 10

Based on 191 frontline employees who took The Breakroom Quiz

44th of 72 rated call and contact centers

Job description

Digital Sales Chat Representative

As a Digital Sales Chat Representative, you’ll connect with customers through live chat to understand their needs, recommend the right products and bundles, and provide clear next steps. You’ll deliver a customer-focused experience while meeting quality and compliance standards. 

This role is ideal for someone who enjoys chat-based conversations, can explain options clearly, and thrives in a high-volume, results-driven environment. 

Location Requirements: Must live within the commuting range and be able to work in our Fort Smith, AR site located at 4600 Towson Ave #275, Fort Smith, AR 72901

Why You Should Join Us
  • $17.50/hr + commissions 
  • $500 sign-on bonus after 90 days of employment (conditions apply) 
  • Join a supportive community focused on engagement and recognition 
  • Hands-on paid training, as well as ongoing job-specific training 
  • Comprehensive benefits including medical, dental, life and vision insurance, company-matched 401K contribution, paid vacation time, EAP and wellness program 
  • Internal growth opportunity, 93% of our management team is promoted from within 
  • Employee discounts and referral bonuses
What We Are Looking For
  • Legally able to work and reside in Fort Smith, AR
  • At least 18 years of age 
  • High school diploma or equivalent 
  • Flexibility to work various shifts, including evenings and weekends 
  • Able to pass a background check 
Key Skills
  • Experience recommending products or services that match customer needs (including upsell/cross-sell when appropriate) 
  • Strong written communication and active listening, with the ability to build rapport through chat 
  • Comfortable explaining key details like pricing, promotions, fees, equipment, and next steps clearly and accurately 
  • Problem-solving and needs assessment in a fast-paced environment 
  • Accurate documentation and attention to detail to support order accuracy 
  • Customer-focused approach with empathy and professionalism 
  • Able to efficiently navigate between screens and multiple systems while managing chat volume 
  • Able to follow approved scripts, workflows, and compliance requirements while keeping interactions natural and helpful 
About Foundever®

Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.   

Military Friendly 

We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. 

EEO

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. 

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