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Chat Support Jobs in Kansas (NOW HIRING)

WellSky

Support Analyst

Overland Park, KS

$2.50K/yr

The Support Analyst is responsible for delivering procedural support to all clients through telephone, email, chat, and client portal correspondence. The scope of this job centers around timely ...

WellSky

Support Analyst

Overland Park, KS · On-site

The Support Analyst is responsible for delivering procedural support to all clients through telephone, email, chat, and client portal correspondence. The scope of this job centers around timely ...

Panasonic

Tier II Technical Support

Leawood, KS · On-site

... email, and chat. The primary focus of this team is to ensure end users have the support and ... knowledge they need to effectively utilize Clearview within their day-to-day operations. We are ...

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$12

$23

$39

How much do chat support jobs pay per hour?

As of May 30, 2026, the average hourly pay for chat support in Kansas is $23.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $25.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Chat Support representative, and why are they important?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What are Chat Support representatives?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

What are the most commonly searched types of Chat Support jobs in Kansas? The most popular types of Chat Support jobs in Kansas are:
What are popular job titles related to Chat Support jobs in Kansas? For Chat Support jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Chat Support jobs in Kansas look for? The top searched job categories for Chat Support jobs in Kansas are:
What cities in Kansas are hiring for Chat Support jobs? Cities in Kansas with the most Chat Support job openings:
Chat Support jobs near you
Infographic showing various Chat Support job openings in Kansas as of May 2026, with employment types broken down into 1% As Needed, 86% Full Time, 7% Part Time, 1% Temporary, and 5% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $48,320 per year, or $23.2 per hour.

Concierge Team Member- Online Chat Support

TANGANYIKA WILDLIFE PARK LLC

Goddard, KS • On-site

$13.50/hr

Full-time

Posted 5 days ago

Job description

Craft WOW Moments. Inspire Action. Drive Conservation.
At Tanganyika Wildlife Park, we go beyond caring for animals. We create once-in-a-lifetime experiences that make you say "WOW". Inspiring generations to become conservation champions.
If you're passionate about animals, driven by purpose, and believe that one moment can change a life then this is where you belong.
Why Tanganyika?
A Front Row Seat to Conservation in Action
We're not a zoo. We're an experience. At Tanganyika, you'll be part of a team pioneering interactive conservation experiences that educate, engage, and empower. We do conservation a bit different our focus is conservation one person at a time. Making people aware of the species, getting them interested, and then calling them to action.
Work That Gives You Goosebumps
From helping a toddler feed a giraffe for the first time to guiding a training session with a curious lemur, your job here is anything but ordinary. This is the kind of place where work and wonder collide.
Real Growth. Real Mentorship. Real Impact.
Whether you're starting your career or seeking your next challenge, Tanganyika invests in you. We care about you beyond the workplace with initiatives to help our team reduce their consumer debt to an employee assistance program to our Dream Manager program, we want you to become the best YOU.
A Culture That Cares-For Animals and Humans
We lead with love, and it shows. Our team is fiercely supportive, deeply passionate, and united by a shared purpose. And yes, your "co-workers" might include sloths, rhinos, and porcupines.
Purpose That Reaches Beyond the Park
Every guest you help supports a larger mission. Your work helps create meaningful experiences that inspire conservation action around the world.
Are you looking for a fun place to work? Do you enjoy helping people and creating exceptional customer experiences? Tanganyika Wildlife Park is looking for energetic, reliable, and team-oriented individuals to join our Concierge Team as an Concierge Team Member- Online Chat Support!
At Tanganyika, you'll gain valuable, marketable skills while having fun and being part of a unique work environment. Our employees love the park's continuous growth, exciting animal encounters, and the opportunity to learn new things every day. Plus, our team members enjoy a family-like atmosphere that encourages personal growth and development. Sometimes you even get to meet a sloth during lunch or say hi to a rhino while running an errand!
Come join our Concierge team and help us create wildly different guest experiences!
Concierge Team Member - Online Chat Support
Our Online Chat Support Team Members help create a great guest experience by assisting guests through Go High Level online chat, email, text, and phone calls. This role also supports the Concierge and Sales teams as needed.
Responsibilities Include:
  • Assisting guests through online chat, email, text, and phone calls
  • Answering guest questions about tickets, memberships, and experiences
  • Helping guests plan their visit to the park
  • Supporting the Sales Lead with guest communication tasks
  • Assisting with additional Concierge tasks when needed
  • Creating positive "WOW" moments for guests

The Ideal Candidate:
  • Has strong communication and customer service skills
  • Is comfortable talking on the phone
  • Works well independently and stays organized
  • Is reliable, professional, and team-oriented
  • Learns new technology platforms quickly

Schedule:
  • Training will take place during weekday shifts alongside the Sales Lead.
  • Once trained, this position will primarily work weekends with weekday flexibility
  • Expected schedule is approximately 30-40 hours per week

What We Offer
  • Starting pay of $13.50/hr contingent on at least 12 hours of weekday availability during spring and fall
  • Professional development opportunities
  • In-house discounts
  • Employee Assistance Program (EAP) for staff and immediate family
  • Complimentary admission to TWP for yourself and family

Apply at https://tanganyikawildlifeparkllc.easyapply.co
If you have any issues apply please email amoody@twpark.com for assistance.
Please make sure to check your emails, this is how we will be communicating to you about your application.

Apply