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Remote Live Chat Agent Jobs in Kansas (NOW HIRING)

$14.25 - $18.75/hr

Respond to, manage, and resolve support requests via live chat, email, and phone channels * Acquire ... Self-motivated with a high level of autonomy and sound discretion in a remote work environment

New

Life Insurance Sales Agent

Wichita, KS · On-site +1

$50K - $175K/yr

Remote work with flexible hours * Full-time or part-time options * Training and mentorship provided ... Must live in the United States * Must have reliable internet, a computer, and a personal phone

Amazon Connect Architect

Canada, KY · Remote

$54 - $71.25/hr

Build custom chat widgets and agent desktops using Lambda, API Gateway, and modern front-end ... remote work. * Growth Mindset: reap the benefits of a range of professional development ...

$54 - $71.25/hr

Build custom chat widgets and agent desktops using Lambda, API Gateway, and modern front-end ... remote work. * Growth Mindset: reap the benefits of a range of professional development ...

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Deliver refresher training and post-go-live learning support as customers transition into ...

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Showing results 1-20

Remote Live Chat Agent information

See Kansas salary details

$8

$19

$43

How much do remote live chat agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote live chat agent in Kansas is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $11.46 and $22.50 per hour, depending on experience, location, and employer.

What does a remote live chat agent do?

A typical day as a Remote Live Chat Agent involves logging in to the company's chat platform, responding to questions from customers in real time, and resolving issues effectively and efficiently. You may be required to manage several chat conversations simultaneously while maintaining a friendly and professional tone. Collaboration with other team members or departments often occurs virtually through chat or email to escalate complex issues or gather information. Success in this role depends on quick thinking, adaptability, and delivering a positive customer experience throughout each interaction.

What is a remote live chat agent?

A Remote Live Chat Agent is responsible for assisting customers via live chat, providing support, answering inquiries, and troubleshooting issues in real time. This role typically involves handling multiple conversations at once, maintaining a professional and friendly tone, and ensuring customer satisfaction. Agents usually work from home, requiring a reliable internet connection and strong typing skills. Many positions offer flexible hours, making it a great option for those looking for remote work opportunities.

What are the key skills and qualifications needed to thrive in the remote live chat agent position, and why are they important?

To thrive as a Remote Live Chat Agent, you need strong written communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer support platforms, CRM software, and live chat systems is often required, and some companies may value certifications in customer service. Empathy, patience, and the ability to multitask effectively help agents provide excellent support while handling multiple chats concurrently. These skills ensure customer concerns are addressed promptly and professionally, which is crucial for maintaining customer satisfaction and loyalty.

What are the most commonly searched types of Live Chat Agent jobs in Kansas? The most popular types of Live Chat Agent jobs in Kansas are:
What are popular job titles related to Remote Live Chat Agent jobs in Kansas? For Remote Live Chat Agent jobs in Kansas, the most frequently searched job titles are:
What cities in Kansas are hiring for Remote Live Chat Agent jobs? Cities in Kansas with the most Remote Live Chat Agent job openings:
Infographic showing various Remote Live Chat Agent job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $40,399 per year, or $19.4 per hour.

Client Support Representative

TapMango

Remote

$14.25 - $18.75/hr

Full-time

Posted 2 days ago

New


Job description

About the Role
TapMango is seeking a Client Support Representative to provide first class customer service and technical support to our merchants. In this role, you'll act as both a technical support resource and a marketing/business consultant, helping clients get the most out of the platform while resolving their day-to-day needs across live chat, email, and phone.
This is a relationship-driven support role, you'll be the first point of contact for merchants, working closely with Sales and Success teams to make sure every client interaction builds trust and drives product adoption.
 
Salary: CAD 40,000 – 45,000
 
Schedule:
  • Core hours: Monday–Friday, 10am–6pm
  • Plus one rotating evening shift per week (1pm–9pm), which shifts to a different weekday each week
  • Plus rotating weekend coverage (Sunday–Thursday, 8:30am–4:30pm, with Friday/Saturday off) on a rotating basis
Shift rotation is subject to change in the future.

What You'll Do
  • Respond to, manage, and resolve support requests via live chat, email, and phone channels
  • Acquire the role of a marketing and business consultant to provide feedback to clients that fits their industry and business needs
  • Provide prompt, friendly, and overall awesome service across all customer interactions
  • Coordinate incoming requests with the Sales and Success teams to ensure client needs are met
  • Support administrative tasks regarding billing transactions, shipment processes, hardware setups, and potential merchant design work
  • Identify opportunities during service interactions to actively share platform best practices to stimulate product adoption and ROI
  • Identify and escalate defects to development in accordance with established escalation process
  • Maintain high level of product and internal process knowledge
  • Participate in and lead additional projects as required
 
What We're Looking For
  • Keen interest in technology
  • Experience providing exceptional customer service/technical support
  • Excellent written and oral communication skills
  • Superior customer service skills and a genuine enthusiasm for helping others
  • Strong computer skills with the ability to learn new software quickly
  • Experience working in a fast-paced environment
  • Detail-oriented approach with the ability to juggle multiple tasks simultaneously
  • Positive attitude and diligent work ethic
  • Ability to work well independently with minimal supervision
  • Self-motivated with a high level of autonomy and sound discretion in a remote work environment
  • Reliable, secure internet connection and ability to work effectively from a remote workplace
 
About TapMango
At TapMango, we provide companies with one of the highest quality customer engagement platforms on the market. We're currently powering thousands of merchants across Canada, the US and Europe, and we have just begun! Our mission is to empower businesses to do 3 things: retain customers, upsell to existing customers, and acquire new customers. We provide merchants with all the necessary tools to run their very own loyalty program including an integrated suite of customized consumer-facing technology, easy-to-use merchant tools, and automation algorithms, all aimed at enhancing the customer experience.
 
Why Join our Team?
Our platform is truly a game changer in the small business arena, and we need your help to empower as many vendors as possible. TapMango helps merchants compete with larger chains, so you can feel good about supporting local businesses and a diverse economy. Join a fun team with an amazing culture, tons of opportunities for growth and development, competitive pay, and lots more!

What We Offer
  • Generous time off plan
  • Fully remote work, we will assist with making your remote office space as comfortable as possible
  • Continuous virtual coaching and support
  • Comprehensive health benefits
  • Subsidized gym membership
  • Performance recognition
  • Professional development program
  • Growth opportunities (we really mean it!)
TapMango welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
 
Notice Regarding Automated Decision-Making:
For this role, TapMango may use artificial intelligence or automated tools to assist in screening applications. These tools support, but do not replace, review by our hiring team, all final hiring decisions are made by humans.
 
Why This Role Is Open
We're hiring for two Client Support Representative positions: one to backfill a team member who was recently promoted, and one to support our continued team expansion as we grow.
Employment Type: FULL_TIME